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Tesco Harlow East Road Superstore Petrol Station

East Road, Harlow, CM20 2TG

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Access Guide

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Petrol Station Summary

Getting Here

COVID-19 Information

  • The information in this section was taken in April 2021.
  • There is not a colleague available at the entrance.
  • There is not hand sanitiser available at the entrance.
  • Hand sanitisers are available inside the venue.
  • There are hand held sanitisers at the checkout.
  • There is a limited number of customers allowed inside.
  • There is not a one-way system throughout.
  • There is clear signage inside to help with social distancing.
  • There are protective clear screens located at checkouts/counters.
  • Toilets are not available.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Petrol Station Forecourt

  • Forecourt and Pumps View
    • Colleagues are able to provide assistance at the pumps.
    • To get help, sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
    • The pumps are clearly signed.
    • It is possible to pay at the pump.
    • The height of the pump controls/screen is 120cm.
    • The height of the fuel pump nozzle slot is 130cm.
    • The paper towel dispenser(s) is/are at a height of 100cm.
    • The disposable glove dispenser(s) is/are at a height of 100cm.
    • The tyre pressure machine control heights vary between 80cm and 110cm.
    • The height of the tyre pressure pump slot is 110cm.
    • The height of the water pump slot is 110cm.
    • The paper towels and disposable gloves are attached to the side of the litter bins.
      The pumps for tyre pressure and water are located to the rear of the shop.

Entrance

  • Entrance View
    • This information is for the entrance located at the front left as you face the petrol station building.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 90cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.

Shop

  • Access and Circulation View
    • There is step-free access throughout.
    • The majority of aisle widths are not 150cm+.
    • The minimum aisle width is 135cm.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.
    • A seat can be made available if required.
    • Background music is only played at certain times.
  • Checkout Area View
    • The checkout(s) is/are located beyond the entrance to the right.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are not clearly signed.
    • The lighting levels at the checkout(s) are moderate to good.
    • There is a/are staffed checkout(s).
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
    • The staffed checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 100cm.
    • There is not a lowered section at the staffed checkout(s).
    • The chip & pin card machines are accessible from the staffed checkout(s).
    • There is not a hearing assistance system at the staffed checkout(s).

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.