Access Guide
Summary
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Services Available
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- In this store these services are available; Costa Coffee Express and National/Health Lottery.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
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Parking
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- The store does not have its own parking facilities.
- The store is located to the west of Edinburgh city centre on Haymarket Terrace.
Haymarket Terrace is a greenway. There is no stopping between 07:30 - 18:30 Monday to Friday and 08:30 - 18:30 Saturdays. This excludes Blue Badge holders who may park between 09:30 - 16:00 Monday to Friday and 08:30 - 18:30 Saturdays within the red hatched parking area outside the store.
There is pay and display on-street parking on side streets including Coates Gardens and Magdala Crescent with a 4 hour parking limit.
Parking is free of charge and without time limit at on-street pay-and-display spaces for Blue Badge holders.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- There are local bus services that serve Haymarket Terrace including bus services 12, 26, 31 and N26, operated by Lothian buses.
Additionally bus services 18 and C31 serve Haymarket Terrace operated by First Group buses.
For more information on Lothian Bus Services please click here (opens new tab)
For more information on First Group Bus Services please click here (opens new tab).
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By Train
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- The nearest train station is Haymarket.
- Haymarket Station is served by local and national train services. It is located approximately 280m (0.2 miles) east of the store on Haymarket Terrace.
Haymarket Station is a Category A station. This station has step-free access to all platforms.
The Passenger Assist meeting point is at the automatic ticket gates. The booking office and ticket machines are accessible and there is a train boarding ramp available. - For more information on services and facilities at Haymarket Station please click here (opens new tab).
- For more information on local and national train services to Edinburgh please click here (opens new tab).
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By Tram
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- The nearest tram stop is Haymarket.
- The Edinburgh tram service runs east-west to the city centre from the Airport.
The nearest stop to the store is Haymarket, 180m (0.1 miles) east of the store on Haymarket Terrace. - For more information onhttps://edinburghtrams.com please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- To get assistance please speak to a colleague at the checkout.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- The canteen is used as a place of safety with a colleague present.
- Wheeled baskets and standard wired baskets are also available.
Public Parking
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On Street Blue Badge Parking
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- Haymarket Terrace is a greenway. There is no stopping between 07:30 - 18:30 Monday to Friday and 08:30 - 18:30 Saturdays. This excludes Blue Badge holders who may park between 09:30 - 16:00 Monday to Friday and 08:30 - 18:30 Saturdays within the red hatched parking area outside the store.
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On Street Standard Parking
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- Standard on street parking is available.
- The standard on street parking is located on Coates Gardens and Magdalla Crescent.
- There is a 4 hour parking limit.
Parking is free of charge and without time limit at on-street pay-and-display spaces for Blue Badge holders.
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Public Car Park
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- There is not a car park for public use within approximately 200m (219yd).
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Approach (Entrance)
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Approach
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- The surface of the approach is stone/concrete tiles.
- The approach surface is uneven in places.
- There is a two-way slope to the pavement along the road and across the pavement.
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Ramp/Slope
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- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a slight gradient and has no handrails.
ATM(s)
- The ATM(s) is/are located to the left as you face the store.
- The ATM(s) is/are 5m from the entrance.
- The height of the ATM(s) controls/screens is 85cm.
- There is not a lowered ATM available.
Entrance
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Entrance
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- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 161cm.
- There are security pillars at the entrance doors.
- The barriers do contrast visually with the flooring.
- The minimum width between the security pillars is 161cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 118cm.
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Ramp/Slope
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- The ramp/slope is located inside the entrance.
- The gradient of the ramp/slope is slight.
- The lighting levels at the ramp/slope are moderate to good.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- The minimum aisle width is 105cm.
- Aisle widths are reduced by pillars, marked with grey protective bands, product displays, promotions and bins.
- The lighting levels are moderate to good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located to the left as you enter the store.
- There is step-free access to the checkout(s).
- There is not a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are moderate to good.
- There is a/are self-service checkout(s) and staffed checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 91cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 71cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following standard checkout(s) have a hearing assistance system; 3 and 4.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); 3 and 4.
- The hearing assistance system(s) was/were tested on 06/04/2021.
- The hearing assistance systems at both checkouts were working.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 110cm and 160cm.
- The chip & pin card machines are not accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
- The self-service checkouts are card payment only.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.