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Tesco Haymarket Tower Express

Haymarket Towers, 33 Humberstone Gate, Leicester, LE1 1WA

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Access Guide

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Overview

Parking

  • Public Parking View
    • There is a public car park located in Belgrave Gate.
    • The name of the car park is Haymarket Centre Multistorey.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are not available in the car park.

Entrance

  • This entrance is located at the front corner of the store.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual doors.
  • The doors are permanently held open.
  • The width of the opening is 168cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.
  • There is a second set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 140cm.
  • The doors have a low colour contrast.
  • There are security barriers at the entrance.

Supermarket

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are between 150cm - 180cm.
  • Some aisles did have obstructions at the time of the survey, these included: product bins, product displays, pillars, additional stock and advertising boards.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving and sliding door display cabinets.
  • Some flooring is shiny.
  • There is background noise.
  • There is product and overhead signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is consistent throughout.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

ATMs (Internal)

  • There is one ATM.
  • The ATM is located on the left after entering.
  • The ATM is not clearly signed.
  • The approach to the ATM has advertising boards.
  • There is not a Talking ATM.
  • This is a cash withdrawal ATM.
  • The height of the ATM features vary between 80cm and 128cm.

Staffed Checkouts

  • The staffed checkout area is located to the left from the entrance.
  • The store has payment counters.
  • There is step-free level access to the staffed checkout area.
  • Payment Counter View
    • The payment counter surveyed is located to the left from the entrance.
    • Signage is not provided for the counter.
    • The height of the counter is 70cm.
    • There is not a lowered section at the counter.
    • The counter has screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 96cm.
    • The payment machine is portable.
    • There is not a hearing assistance system.
    • Lighting levels vary due to the use of large glazed walls.

Self-Service Checkouts

  • The self-service checkout area is located on the left from the entrance.
  • There is step-free level access to the self-service checkout area.
  • The store has self-service touchscreens for basket and trolley combined shops.
  • Lowered self-service touchscreens are available.
  • Lowered Touchscreens View
    • Lowered self-service touchscreens are available for basket and trolley combined shops.
    • The lowered self-service touch screen surveyed was on the left from the entrance.
    • The height of the lowered touchscreen display ranges from 106cm to 128cm from the floor.
    • The lowered touchscreen has the following accessibility aids: adjustable font size.
    • The height of the scanner is 90cm.
    • The height of the loading area is 45cm.
    • The height of the packing area is 45cm.
    • The card payment machine is at a height of 88cm.
    • The payment machine is at a fixed height.
    • Assistance is available at the lowered self-service touchscreen.
  • Standard Touchscreens View
    • The self-service checkout surveyed was a basket and trolley shop touchscreen.
    • The height of the touchscreen display ranges from 135cm to 157cm from the floor.
    • The touchscreen has the following accessibility aids: adjustable font size.
    • The height of the scanner is 118cm.
    • The height of the loading area is 70cm.
    • The height of the packing area is 70cm.
    • The card payment machine is at a height of 116cm.
    • The payment machine is at a fixed height.
    • Assistance is available at the self-serve checkouts.