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Tesco Hengoed Ystrad Mynach Petrol Station

New Road, Ystrad Mynach, Hengoed, CF82 7DP

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Access Guide

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Petrol Station Summary

  • Services Available View
    • The following services are available at this petrol station; Pay at Pump, Drive Thru Car Wash, Self Service Jet Wash, Air & Water unit, Car Vac unit and Vended Coffee.

Getting Here

Petrol Station Forecourt

  • Forecourt and Pumps View
    • Colleagues are able to provide assistance at the pumps.
    • If assistance is needed please honk and wave to notify a member of staff.
    • The pumps are clearly signed.
    • It is possible to pay at the pump.
    • The height range of the pump controls/screen is 133cm to 141cm.
    • The height range of the fuel pump nozzle slot is 119cm to 121cm.
    • There are not lowered pay at pump screens available.
    • The paper towel dispenser(s) is/are at a height of 90cm.
    • The disposable glove dispenser(s) is/are at a height of 94cm.
    • The tyre pressure machine control heights vary between 111cm and 146cm.
    • The height of the tyre pressure pump slot is 110cm.
    • The height of the water pump slot is 110cm.
  • Out of Hours Payment Counter View
    • There is step-free access to the counter.
    • The counter is not clearly signed.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • The height of the counter is 105cm.
    • There is not a lowered section of the counter.
    • There is not a bell to attract attention.
    • There is a hearing assistance system at the counter.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Colleagues are trained to use the hearing assistance system.
    • The hearing assistance system was tested on 30/11/2021.
    • The hearing assistance system was not working at the time of testing.

Entrance (Shop Entrance)

  • Entrance View
    • This information is for the entrance located on the right side of the front of the shop.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'TESCO'.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 93cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.

Shop

  • Access and Circulation View
    • There is step-free access throughout.
    • The majority of aisle widths are 150cm+.
    • The minimum aisle width is 126cm.
    • Some aisles may be obstructed by product bins.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There are mats in aisles that might be perceived as holes.
    • The lighting levels are good.
    • A seat can be made available if required.
  • Checkout Area View
    • The checkout(s) is/are located to the left as you enter.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are not clearly signed.
    • The lighting levels at the checkout(s) are good.
    • There is a/are staffed checkout(s).
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
    • The staffed checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 101cm.
    • There is not a lowered section at the staffed checkout(s).
    • The chip & pin card machines are accessible from the staffed checkout(s).
    • There is a hearing assistance system at the staffed checkout(s).
    • The following staffed checkout(s) have a hearing assistance system; the staffed checkout.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Colleagues are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 30/11/2021.
    • The hearing assistance system was working at the time of testing.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.