Access Guide
Summary
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Services Available
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- In this store these services are available; Costa Coffee and National/Health Lottery.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
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Parking
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- The store does not have its own parking facilities.
- The store is located on the east side of Edinburgh Old Town on Holyrood Road.
There is very limited pay and display parking on Holyrood Road.
There is pay and display on-street parking in side streets including St John Street.
There is a public car park (NCP Edinburgh Holyrood Road) on Viewcraig Gardens off Holyrood Road. - For more information onhttps://www.ncp.co.uk/find-a-car-park/car-parks/edinburgh-st-johns-hill/ please click here (opens new tab).
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By Bus
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- There is not a bus stop within 150 metres of the store entrance.
- There are local bus services on Canongate, stopping at the Canongate Kirk stop operated by Lothian buses.
- For more information on Lothian buses in the Edinburgh area please click here (opens new tab).
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By Train
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- The nearest train station is Edinburgh.
- Edinburgh is the main station with local and national train services. It is located approximately 850m (0.5 miles) west of the store in the centre of the city.
Edinburgh station is fully accessible to platforms, booking offices and ticket machines and ramps are available to board trains. - For more information on services and facilities at Edinburgh Station please click here (opens new tab).
- For more information on local and national train services to Edinburgh please click here (opens new tab).
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By Tram
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- The nearest tram stop is York Place.
- The Edinburgh tram service runs east-west to the city centre from the Airport.
The nearest stop to the store is York Place, approximately 1.3km (0.8 miles) north of the store on York Place. - For more information onhttps://edinburghtrams.com please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- To get assistance please speak to a colleague at the checkout.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (shallow).
- There is a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- The staff canteen is used as a place of safety with a member of staff present.
- Wheeled baskets and standard wired baskets are available.
The defibrillator is located by the entrance, to the right as you enter the store.
Public Parking
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On Street Standard Parking
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- Standard on street parking is available.
- The standard on street parking is located on Holyrood Road and St John Street.
- There is limited on-street parking on Holyrood Road, St John Street.
Parking for car club members and loading only is available in front of the store.
Parking is pay and display with a 4 hour maximum stay.
Parking for Blue Badge holders is free of charge and without time limit at on-street pay-and-display spaces.
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Public Car Park
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- There is a car park for public use within approximately 200m (219yd).
- The public car park is located on Viewcraig Gardens, off Holyrood Road.
- The name of the car park is NCP Holyrood Road.
- There is a/are Blue Badge parking bay(s) available within the car park.
- There are 4 Blue Badge bays in the car park.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
- Additional Public Parking Information View
ATM(s)
- The ATM(s) is/are located to the left as you face the store.
- The ATM(s) is/are 15m from the store entrance.
- The height of the ATM(s) controls/screens is 93cm.
- There is not a lowered ATM available.
Approach (Holyrood Road)
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Approach
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- The surface of the approach is stone/concrete tiles.
- The approach surface is uneven in places.
- There are obstructions on the approach.
- There is a waste bin to the side of the entrance and a signpost and bike rack at the kerb side.
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Ramp/Slope
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- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a slight gradient and has no handrails.
- There is not a level landing at the top of the ramp/slope.
- The slight slope is to the length of the street.
Entrance (Store Entrance)
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Entrance
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- This information is for the entrance located at the front of the store on Holyrood Road.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 142cm.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 146cm.
- There are baskets on right as you enter the store.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 118cm.
- There is a slope with a very easy incline.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 90cm.
- There are product displays, promotions, and bins and the ends of aisles.
There are columns with grey protective identification bands that reduce the aisle width. - There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located to the left as you enter the store.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are moderate to good.
- There is a/are staffed checkout(s) and self-service checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 91cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 71cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 2 (right).
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance system(s) was/were tested on 31/03/2021.
- The hearing assistance system(s) was/were working at the time of testing.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 90cm and 160cm.
- The chip & pin card machines are not accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
- There are two different types of self-service checkouts available.
The lower type has controls 90cm to 130cm in height, the higher type has controls 110cm to 160cm in height.
The self-service checkouts are card payment only.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.