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Tesco Hood Manor Express

1 Hood Manor Shopping Centre, Warrington, WA5 1UH

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Access Guide

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Overview

Parking

  • Public Parking View
    • There is a public car park located in front of the store.
    • The name of the car park is Hood Manor Shopping Centre.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are not available in the car park.

ATMs (External)

  • There is one ATM.
  • The ATM is located outside the store on the right hand side.
  • The ATM is clearly signed.
  • There is not a Talking ATM.
  • Headphones for the ATM cannot be provided.
  • This is a cash withdrawal ATM.
  • The height of the ATM features vary between 87cm and 128cm.

Entrance

  • This entrance is located at the front of the store.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single automatic door.
  • The door opens by sliding.
  • The width of the opening is 102cm.
  • The door has a low colour contrast.

Supermarket

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are between 120cm - 150cm.
  • Some aisles did have obstructions at the time of the survey, these included: product bins, product displays, pillars and additional stock.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving, self-closing (pull handle) display cabinets and sliding top cabinets.
  • Some flooring is shiny.
  • There is background noise.
  • There is wayfinding and product signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is not consistent throughout.
  • Lighting levels vary due to the size of the space.

Counter (Post Office)

  • The counter is located at the right rear of the store.
  • The distance from the store entrance is 25m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the counter.
  • The height of the counter is 98cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 81cm.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey.

Staffed Checkouts

  • The staffed checkout area is located ahead from the store entrance, on the left side of the store.
  • The store has a payment counter.
  • There is step-free level access to the staffed checkout area.
  • Payment Counter View
    • The payment counter is located ahead from the store entrance, on the left side of the store.
    • Signage is not provided for the counter.
    • The height of the counter is 89cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 140cm.
    • The payment machine is portable.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • Lighting levels were even at the time of the survey.

Self-Service Checkouts

  • The self-service checkout area is located ahead from the store entrance.
  • There is step-free level access to the self-service checkout area.
  • The store has self-service touchscreens for basket and trolley combined shops.
  • Lowered self-service touchscreens are not available.
  • Standard Touchscreens View
    • The self-service checkout surveyed was a basket and trolley shop touchscreen.
    • The height of the touchscreen display ranges from 126cm to 148cm from the floor.
    • The touchscreen has the following accessibility aids: adjustable font size and a Call for Assistance button.
    • The height of the scanner is 119cm.
    • The height of the loading area is 68cm.
    • The height of the packing area is 68cm.
    • The card payment machine is at a height of 115cm.
    • The payment machine is portable.
    • Assistance is available at the self-serve checkouts.