Access Guide
Summary
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Services Available
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- In this store these services are available; National/Health Lottery and Costa Coffee.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
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Parking
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- The store does not have its own parking facilities.
- For more information onhttps://www.justpark.com/uk/parking/horsforth please click here (opens new tab).
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- There is a bus stop located on New Side Road, which is served by several bus routes including the 33, 34 and A1 Flyer.
There are links to various destinations including Guiseley, Yeadon and Leeds. - For more information on First Bus Leeds please click here (opens new tab).
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By Train
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- The nearest train station is Kirkstall Forge.
- Kirkstall Forge Station is approximately 0.9 miles from the store (19 minute walk).
There are links to various destinations including Leeds, Harrogate and York. - For more information on timetables and ticket prices please click here (opens new tab).
- For more information on Kirkstall Forge Station please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- To get assistance please speak to a colleague at the checkout.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (large).
- There is a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- The staff room could be used if required for someone in distress.
- The defibrillator is located in a colleague only area of the store.
Public Parking
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On Street Blue Badge Parking
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- There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
- The on street Blue Badge parking bay(s) is/are located on New Side Road.
- The dimensions of the on street Blue Badge parking bay(s) surveyed are 230cm x 590cm (7ft 7in x 19ft 4in).
- There are not parking charges for the on street Blue Badge parking bay(s).
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On Street Standard Parking
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- Standard on street parking is available.
- The standard on street parking is located on New Side Road.
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Public Car Park
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- There is not a car park for public use within approximately 200m (219yd).
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
- Additional Public Parking Information View
Approach (Entrance)
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Approach
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- The surface of the approach is tarmac and concrete tiles.
- The approach surface is uneven in places.
- There are bollards on the approach.
- The height of the bollard(s) is 69cm.
- The bollards contrast(s) visually with the paving.
- The minimum width between the bollards is 127cm.
- There is step-free access on the approach.
ATM(s)
- The ATM(s) is/are located to the left as you face the store.
- The ATM(s) is/are 3m from the entrance.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 69cm.
- The bollards contrast visually with the paving.
- The minimum width between the bollards is 127cm.
- The controls/screen heights vary between 87cm and 125cm.
- There is not a lowered ATM available.
Entrance
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Entrance
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- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 153cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 157cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 118cm.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- A structural pillar at the standard checkouts obstructs the route to the exit. This space is 68cm wide, as seen in photograph 7.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
- Background music is only played at certain times, the volume can be adjusted if requested.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located to the right as you enter the store.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are staffed checkout(s) and self-service checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 91cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 72cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 2 and 3.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); 2 and 3.
- The hearing assistance system(s) was/were tested on 18/05/2021.
- The hearing assistance system(s) was/were working at the time of testing.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 65cm and 130cm.
- The chip & pin card machines are not accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.
Exit
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Exit
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- This information is for the exit located opposite the staffed checkouts.
- The exit area/door is not clearly signed internally.
- There is step-free access at this exit.
- There is a canopy or recess which provides weather protection at this exit.
- The exit door(s) does not/do not contrast visually with its immediate surroundings.
- The door(s) open(s) automatically (away from you).
- The door(s) is/are single width.
- The width of the door opening is 80cm.
- There is a small lip on the threshold of this exit, with a height of 2cm or below.
- There are security pillars at the exit doors.
- The barrier does contrast visually with the flooring.
- The minimum width between the security pillars is 80cm.