You are on Summary. Skip to the next section.

Summary

• Tesco Kidlington Metro link (new tab) - click here.

Collapse all Expand all

• Services Available View
  • The following Tesco services are available at this store; electric vehicle charging points.
  • In this store these services are available; National/Health Lottery, Rug Doctor (Carpet Cleaning), Coin Exchange, Photobooths and Children's Rides.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

Collapse all Expand all

• Parking View
  • The store has its own parking facilities.
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • The nearest bus stop to the store is the Tesco bus stop, which is located on High Street.
    The 2, 3 and 9A bus services stop here.
  • For more information on Oxford Bus Company services please click here (opens new tab).
• By Train View
  • The nearest train station is Oxford Parkway Station.
  • Oxford Parkway Station is located 1.8 miles away (approximately a 35 minute walk) from the store.
  • For more information on Oxford Parkway Station - National Rail please click here (opens new tab).
  • For more information on Oxford Parkway Station - Chiltern Railways please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• For help and assistance please go to Customer Services, the checkouts, or approach a colleague around the store.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is a colleague trained in British Sign Language.
• There is a/are wheelchair(s) available to borrow.
• To obtain mobility aids please contact Customer Services.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• The types of trolley available at this store include; standard (large), standard (shallow), standard (large) with baby seat and wheelchair attachable.
• There is not a water bowl available for assistance dogs.
• There is not a Tesco Grocery Click+Collect service in the store.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Parking. Skip to the next section.

Parking

• The store does have its own parking facilities.
• The car park is located off Forester's Way.
• The car park type is open air/surface.
• The car park does not have a height restriction barrier.
• The car park surface is tarmac.

Collapse all Expand all

• Parking View
  • Clearly marked/signposted parent and child parking bays are available.
  • All parking spaces are provided on a first come first served basis.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 8 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 255cm x 480cm.
  • The Blue Badge parking bays have a marked zone to both sides but not at the rear.
  • The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
• Paying View
  • Parking is free for up to 3 hours.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The entrance is not clearly visible from the car park.
  • The route from the car park to the entrance is clearly signposted.
  • Pedestrian walkways are not available in the car park.
  • The surface on the approach to the entrance(s) is tarmac, concrete and flagstone/paving slabs.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Electric Vehicle Charging Points. Skip to the next section.

Electric Vehicle Charging Points

• There is a/are electric vehicle charging point(s) available.
• The provider of the charging point(s) is Pod Point.
• The charging speed is unknown.
• The electric vehicle charging point(s) is/are located within the car park, next to the parent and child bays.
• Colleagues are not able to provide assistance with the electric vehicle charging points.
• There is/are 4 electric vehicle charging point(s).
• The electric vehicle charging bay(s) is/are clearly marked.
• The dimensions of the electric vehicle charging bay(s) surveyed are 260cm x 475cm.
• The charging point(s) is/are located to the side as you approach the bay(s).
• The height range of the electric vehicle charging point nozzle slot is 100cm to 110cm.
• An app is required to use the charging point(s).
• Payment signs are not provided.
• The speed of the charging points is 7KW.
• For more information and a guide to electric vehicle charging please click here.
• There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.

You are on Approach. Skip to the next section.

Approach

Collapse all Expand all

• Approach View
  • The surface of the approach is stone/concrete tiles.
  • The approach surface is uneven in places.
  • There is step-free access on the approach.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a steep gradient and has a handrail on the left going up.
  • There is a level landing at the top of the ramp/slope.
  • Access from the car park is via a steep ramp, which brings you to the left of the store front, on the High Street.
    There is also a steep slope located to the left hand side of the entrance, on the High Street.
    There is level access if approaching from the right hand side of the entrance, on the High Street.

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located at the front of the store, to the left as you face the entrance.
• The ATM(s) is/are 6m from the store entrance.
• There are bollards on the approach to the ATM(s).
• The height of the bollard(s) is 92cm.
• The bollards have a visual identification band.
• The minimum width between the bollards is 88cm.
• The controls/screen heights vary between 88cm and 115cm.
• There is not a lowered ATM available.

You are on Entrance. Skip to the next section.

Entrance

Collapse all Expand all

• Entrance View
  • This information is for the entrance located to the left of the store front, on the High Street.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 153cm.
  • There are security pillars at the entrance doors.
  • The security pillars do contrast visually with the flooring.
  • The minimum width between the security pillars is 184cm.
  • There is a slope with a very easy incline.

You are on Getting Around. Skip to the next section.

Getting Around

Collapse all Expand all

• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are 150cm+.
  • The minimum aisle width is 130cm.
  • Some aisles are obstructed by product bins.
    Some aisles are obstructed by structural columns.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • Resting/seating areas are available in this store.
  • Resting/seating areas are located at the front of the store, beyond the staffed checkouts.
  • There are seats with armrests on both sides.
  • Background music is only played at certain times.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is not provided.

You are on Counter (Customer Services). Skip to the next section.

Counter (Customer Services)

• The counter is located to the right as you enter the store.
• The counter is approximately 3m from the store entrance.
• The counter is clearly visible from the entrance.
• There is step-free access to the counter.
• There is a clear unobstructed route to the counter.
• The counter is clearly signed.
• There are windows, TVs, glazed screens or mirrors at/behind the counter.
• The counter is not placed in front of a plain background.
• The lighting levels at the counter are good.
• The height of the counter is 102cm.
• There is sufficient space to write or sign documents on the counter.
• There is not a lowered section of the counter.
• The counter is staffed.
• There is a hearing assistance system at the counter.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Colleagues are not trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 01/11/2021.
• The hearing assistance system was not fully functional at the time of testing.

You are on Checkouts. Skip to the next section.

Checkouts

Collapse all Expand all

• Checkout Area View
  • The checkout(s) is/are located at the front of the store.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are staffed checkout(s), self-service checkout(s) and basket only checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 92cm.
  • There is not a lowered section at the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; checkouts 1 and 3.
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is/are signed.
  • Colleagues are not trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); checkouts 1 and 3.
  • The hearing assistance system(s) was/were tested on 01/11/2021.
  • The hearing assistance system(s) was/were working at the time of testing.
• Basket Only Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the basket only checkout(s).
  • The basket only checkout(s) is not/are not placed in front of a plain background.
  • The height of the basket only checkout(s) is/are 92cm.
  • There is not a lowered section at the basket only checkout(s) .
  • The chip & pin card machines are accessible from the basket only checkout(s).
  • There is not a/are not hearing assistance system(s) at the basket only checkout(s).
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 64cm and 130cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.

You are on Exit (Self Service and Basket Only Checkouts). Skip to the next section.

Exit (Self Service and Basket Only Checkouts)

Collapse all Expand all

• Exit View
  • This information is for the exit located beyond the self service and basket only checkouts.
  • The exit area/door is not clearly signed internally.
  • There is step-free access at this exit.
  • There is a canopy or recess which provides weather protection at this exit.
  • The exit door(s) does not/do not contrast visually with its immediate surroundings.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 98cm.
  • There is a slope with a very easy incline.
• Comments View
  • There is flooring outside the exit which could be perceived as steps.

You are on Exit (Staffed Checkouts - sloped). Skip to the next section.

Exit (Staffed Checkouts - sloped)

Collapse all Expand all

• Exit View
  • This information is for the exit located beyond the staffed checkouts.
  • The exit area/door is not clearly signed internally.
  • There is ramped/sloped access at this exit.
  • There is a canopy or recess which provides weather protection at this exit.
  • There is a dark mat or floor marking at this exit area which may look like a hole to some people.
  • The exit door(s) does not/do not contrast visually with its immediate surroundings.
  • The door(s) open(s) automatically (away from you).
  • The door(s) is/are single width.
  • The width of the door opening is 80cm.
  • There are security pillars at the exit doors.
  • The security pillar does not contrast visually with the flooring.
• Ramp/Slope View
  • The ramp/slope is located immediately beyond the exit.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
• Comments View
  • There is flooring outside the exit which could be perceived as steps.