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Tesco Kilbirnie Superstore Petrol Station

Bridgend, Kilbirnie, North Ayrshire, KA25 7DJ

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Access Guide

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Petrol Station Summary

  • Services Available View
    • The following services are available at this petrol station; Car Vac unit, Pay at Pump, Costa Coffee Express, Air & Water unit and Tesco Drive Thru Car Wash.

Getting Here

COVID-19 Information

  • The information in this section was taken in March 2021.
  • There is not a colleague available at the entrance.
  • There is not hand sanitiser available at the entrance.
  • Hand sanitisers are available inside the venue.
  • Hand sanitiser is available near the counter, as shown in photographs 3, 5 and 6.
  • There is a limited number of customers allowed inside.
  • There is not a one-way system throughout.
  • There is clear signage inside to help with social distancing.
  • There is signage near the entrance and counter instructing the requirement of wearing a mask (unless exempt). Signage and floor markings/restrictions are shown in photographs 2 to 4.
  • Toilets are not available.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Petrol Station Forecourt

  • Forecourt and Pumps View
    • Colleagues are able to provide assistance at the pumps.
    • To get help, sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
    • The pumps are clearly signed.
    • It is possible to pay at the pump.
    • The height range of the pump controls/screen is 125cm to 135cm.
    • The height of the fuel pump nozzle slot is 140cm.
    • There are not lowered pay at pump screens available.
    • The paper towel dispenser(s) is/are at a height of 61cm.
    • The disposable glove dispenser(s) is/are at a height of 80cm.
    • The tyre pressure machine control heights vary between 140cm and 150cm.
    • The height of the tyre pressure pump slot is 110cm.
    • The height of the water pump slot is 110cm.
  • Out of Hours Payment Counter View
    • There is step-free access to the counter.
    • The counter is not clearly signed.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • The height of the counter is 110cm.
    • There is not a lowered section of the counter.
    • There is not a bell to attract attention.
    • There is a hearing assistance system at the counter.
    • The type of system is a fixed loop.
    • The hearing assistance system is not signed.
    • Colleagues are not trained to use the hearing assistance system.
    • The hearing assistance system was not tested at the time of the survey.

Entrance

  • Entrance View
    • This information is for the entrance located at the front of the shop, on the left.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are easy to open.
    • The width of the door opening is 100cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The gradient of the ramp/slope is slight.

Shop

  • Access and Circulation View
    • There is step-free access throughout.
    • The majority of aisle widths are not 150cm+.
    • The minimum aisle width is 122cm.
    • The lighting levels are good.
    • A seat can be made available if required.
    • Background music is played at all times, the volume can be adjusted if requested.
  • Checkout Area View
    • The checkout(s) is/are located to the right as you enter.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are not clearly signed.
    • The lighting levels at the checkout(s) are good.
    • There is a/are staffed checkout(s).
  • Staffed Checkout(s) View
    • There are no windows, TVs, glazed screens or mirrors at/behind the standard checkout(s).
    • The standard checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 100cm.
    • There is not a lowered section at the staffed checkout(s).
    • The chip & pin card machines are accessible from the standard checkout(s).
    • There is a hearing assistance system at the staffed checkout(s).
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Colleagues are not trained to use the hearing assistance system.
    • The hearing assistance system was not tested at the time of the survey.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.

Exit

  • Exit View
    • This information is for the exit located at the front of the shop.
    • The exit area/door is not clearly signed internally.
    • There is ramped/sloped access at this exit.
    • There is a canopy or recess which provides weather protection at this exit.
    • There is a dark mat or floor marking at this exit area which may look like a hole to some people.
    • The exit door(s) does/do contrast visually with its immediate surroundings.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are easy to open.
    • The width of the door opening is 100cm.
    • There is a small lip on the threshold of this exit, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located leading down beyond the exit.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.