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Tesco Killinghall Express

Ripon Road, North Yorkshire, North Yorkshire, HG3 2DH

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Access Guide

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Overview

Parking

  • Car Park View
    • The car park is located on the right side of the store, just off Ripon Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted and have markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 238cm (width) x 467cm (depth).
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 127cm.
    • The nearest designated bay is 10m from the store entrance.
    • The most accessible route from the Blue Badge parking has a steep slope.
    • This route has uneven surfaces and bollards.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is free for all users.
    • Free parking is restricted to 30 minutes.
  • Electric Vehicle Charging Points View
    • There are no electric vehicle charging points designated for Blue Badge holders.
    • There are 2 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 243cm (width) x 468cm (depth).
    • The controls are not at a suitable height for a wheelchair user.
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • You do not need an online account to use the charging point.
    • Payment can be made with a credit/debit card (contactless) and via an app.
  • Drop-off Point View
    • There is not a designated drop-off point available.

ATMs (External)

  • There is one ATM.
  • The ATM is located to the right of the store entrance.
  • The ATM is clearly signed.
  • The approach to the ATM has uneven surfaces, bollards and a slope.
  • This ATM is a Talking ATM.
  • Headphones for the ATM cannot be provided.
  • This is a cash withdrawal ATM.
  • The height of the ATM features vary between 89cm and 126cm.

Entrance

  • This entrance is located on the right side of the store.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a slight gradient.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 130cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There are security barriers at the entrance.

Supermarket

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • Some aisles did have obstructions at the time of the survey, these included: product bins, product displays, pillars, additional stock and advertising displays.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving, self-closing (pull handle) display cabinets, sliding door display cabinets and open top cabinets.
  • Some flooring is shiny.
  • There is no (or very little) background noise.
  • There is product and overhead signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is consistent throughout.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Staffed Checkouts

  • The staffed checkout area is located on the right side of the store.
  • The store has a payment counter.
  • There is step-free level access to the staffed checkout area.
  • Payment Counter View
    • The payment counter is located on the right side of the store.
    • Signage is not provided for the counter.
    • The height of the counter is 70cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 105cm.
    • The payment machine is portable.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Self-Service Checkouts

  • The self-service checkout area is located to the right as you enter the store.
  • There is step-free level access to the self-service checkout area.
  • The store has self-service touchscreens for basket and trolley combined shops.
  • Lowered self-service touchscreens are available.
  • Lowered Touchscreens View
    • Lowered self-service touchscreens are available for basket and trolley combined shops.
    • The lowered self-service touch screen surveyed was self checkout 1.
    • The height of the lowered touchscreen display ranges from 109cm to 128cm from the floor.
    • The lowered touchscreen has the following accessibility aids: adjustable font size and a Call for Assistance button.
    • The height of the scanner is 94cm.
    • The height of the loading area is 42cm.
    • The height of the packing area is 42cm.
    • The card payment machine is at a height of 96cm.
    • The payment machine is at a fixed height.
    • Assistance is available at the lowered self-service touchscreen.
  • Standard Touchscreens View
    • The self-service checkout surveyed was a basket and trolley shop touchscreen.
    • The height of the touchscreen display ranges from 136cm to 154cm from the floor.
    • The touchscreen has the following accessibility aids: adjustable font size and a Call for Assistance button.
    • The height of the scanner is 122cm.
    • The height of the loading area is 70cm.
    • The height of the packing area is 70cm.
    • The card payment machine is at a height of 123cm.
    • The payment machine is at a fixed height.
    • Assistance is available at the self-serve checkouts.