Access Guide
Summary
-
Services Available
View
- The following Tesco services are available at this store; Tesco Collect+ services.
- In this store these services are available; Costa Coffee Express and National/Health Lottery.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
-
Parking
View
- The store does not have its own parking facilities.
-
By Bus
View
- There is a bus stop within 150 metres of the store entrance.
- The nearest bus stop is 140 metres away on Queens Dock Avenue with direct links to Summergroves.
- For more information on East Yorkshire Buses please click here (opens new tab).
-
By Train
View
- The nearest train station is Hull Paragon Interchange.
- Hull Paragon Interchange is 0.2 miles from the store with direct links to London, York, Doncaster, Sheffield, and Manchester Piccadilly.
- For more information on National Rail Enquiries please click here (opens new tab).
- For more information on Hull Paragon Exchange please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- Assistance is available from any colleague or the counter to the right as you enter the store.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (shallow).
- There is a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is a Tesco Collect+ service in the store.
- Tesco Collect+ services for customers are located at any checkout.
- There is not a portable hearing assistance system.
- There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- The colleague meeting room can be used as a place of safety.
Public Parking
-
On Street Blue Badge Parking
View
- There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
- The on street Blue Badge parking bay(s) is/are located on Saville Street.
- The dimensions of the on street Blue Badge parking bay(s) surveyed are 240cm x 630cm (7ft 10in x 20ft 8in).
- Payment signs are not provided.
- Payment signs are not clearly presented.
- There is no signage to show if Blue Badge holders can park for free or for how long.
-
On Street Standard Parking
View
- Standard on street parking is available.
- The standard on street parking is located on Saville Street.
-
Public Car Park
View
- There is a car park for public use within approximately 200m (219yd).
- The public car park is located on Dock Street.
- The name of the car park is Dock Street Pay & Display Car Park.
- There is not a/are not Blue Badge parking bay(s) available within the car park.
-
Drop-off Point(s)
View
- There is not a/are not clearly marked drop-off point(s).
ATM(s)
- The ATM(s) is/are located on the external wall at the front right of the store as you face the entrance.
- The ATM(s) is/are 3m from the entrance.
- The controls/screen heights vary between 93cm and 118cm.
- There is not a lowered ATM available.
Approach (King Edward Street)
-
Approach
View
- The surface of the approach is block paving.
- There is a slope with a very easy incline.
Entrance
-
Entrance
View
- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 141cm.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 147cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 115cm.
-
Ramp/Slope
View
- The ramp/slope is located immediately beyond the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The lighting levels at the ramp/slope are good.
Getting Around
-
Access and Circulation
View
- There is step-free access throughout the store.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 140cm.
- Some aisles are obstructed by product bins. Some aisles are obstructed by columns.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
-
Signage
View
- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Checkouts
-
Checkout Area
View
- The checkout(s) is/are located to the right as you enter.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are staffed checkout(s) and self-service checkout(s).
-
Staffed Checkout(s)
View
- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 90cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 1.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); 1.
- The hearing assistance system(s) was/were tested on 22/07/2021.
- The hearing assistance system(s) was/were working at the time of testing.
-
Self-Service Checkout(s)
View
- There are 3 higher checkouts ranging 68cm to 155cm. There are 2 lower checkouts ranging 64cm to 128cm.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.