Access Guide
Summary
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Services Available
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- The following Tesco services are available at this store; Tesco Collect+ services and Tesco Grocery Click+Collect services.
- In this store these services are available; National/Health Lottery.
Getting Here
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Parking
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- The store does not have its own parking facilities.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- Rochdale Road (LH) 55, 56 towards Walthamstow or whipps cross. Manor Road (LJ) 55, 56 towards Hackney.
- For more information on TfL.gov.uk please click here (opens new tab).
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By Train
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- The nearest train station is Lea Bridge.
- The station is 0.8 miles away from the store (17 minute walk). A bus can be caught from near the station either the 55 or 56 from lea valley riding center stop (X) and alight at Rochdale road and the store is immediately in front of the stop.
- For more information on google.co.uk/maps please click here (opens new tab).
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By Underground
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- The nearest underground station is Walthamstow central.
- The station is 1.1 miles away from the store (20 minute walk). Alternatively, the number 55 bus can be caught stop Walthamstow central station stop (A), alight at Manor road and the store is across the road from that stop.
- For more information on google.co.uk/maps please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- This store is not part of the Sunflower Lanyard Scheme.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is not a seat/chair available within the store.
- There is a defibrillator in store.
- There is a water bowl available for assistance dogs.
- There is a Tesco Grocery Click+Collect service in the store.
- Customers can obtain online Tesco Grocery Click+Collect items from any checkout.
- There is a Tesco Collect+ service in the store.
- Tesco Collect+ services for customers are located at any checkout.
- There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- The staff canteen at the back of the store can be used as a safe place.
Public Parking
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On Street Standard Parking
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- Standard on street parking is available.
- The standard on street parking is located on Northumbaland road.
- Permit holders only, if you do not have a permit you can Pay to park the maximum stay is 15 minutes. Detail on how to pay on the signage on the road.
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Public Car Park
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- There is not a car park for public use within approximately 200m (219yd).
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
ATM(s)
- The ATM(s) is/are 9m from the Main entrance.
- The height of the ATM(s) controls/screens is 132cm.
- There is not a lowered ATM available.
Entrance
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Entrance
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- This information is for the entrance located At the front of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Tesco Express'.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 99cm.
- There are security pillars at the entrance doors.
- The minimum width between the security pillars is 160cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 127cm.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- The minimum aisle width is 155cm.
- Some of the aisles have pillars which will make them narrow in some parts.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- A seat cannot be made available if required.
- There is no background music in this store.
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Signage
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- Overhead aisle signage is not provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located To the right of the store as you enter the store.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are self-service checkout(s) and staffed checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 93cm.
- There is not a lowered section at the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance system(s) was/were tested on 07/06/2021.
- The hearing assistance system(s) was/were not fully functional at the time of testing.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 86cm and 140cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.