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Tesco Lewisham Superstore Petrol Station

290-290A Lewisham Road, Lewisham, London, SE13 7PA

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Access Guide

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Petrol Station Summary

  • Services Available View
    • The following services are available at this petrol station; Costa Coffee Express, Air & Water unit and Pay at Pump.

Getting Here

Petrol Station Forecourt

  • Forecourt and Pumps View
    • Colleagues are able to provide assistance at the pumps.
    • To get help, sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
    • The pumps are clearly signed.
    • It is possible to pay at the pump.
    • The height range of the pump controls/screen is 130cm to 170cm.
    • The height of the fuel pump nozzle slot is 120cm.
    • There are not lowered pay at pump screens available.
    • The paper towel dispenser(s) is/are at a height of 90cm.
    • The disposable glove dispenser(s) is/are at a height of 100cm.
    • The tyre pressure machine control heights vary between 130cm and 150cm.
    • The height of the tyre pressure pump slot is 100cm.
    • The height of the water pump slot is 100cm.
  • Out of Hours Payment Counter View
    • There is stepped access to the counter.
    • The counter is not clearly signed.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • The height of the counter is 135cm.
    • There is not a lowered section of the counter.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system at the counter.

Step(s) (Out of Hours Payment Counter)

  • There is a/are step(s) located at the front of the store, running the length of the store front.
  • The step(s) is/are used to access This step is used to access both the store and the out of hours window.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 17cm.
  • There is not a/are not handrail(s) at the step(s).

Entrance

  • Entrance View
    • This information is for the entrance located at the front left of the store.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Hello'.
    • There is stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 80cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 110cm.
    • There is a fixed hand sanitiser located on the wall to the left of the main entrance as well as hand sanitisers located within the store.
  • Step(s) View
    • The step(s) is/are located at the entrance.
    • There is/are 2 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 17cm.
    • The depth of the step(s) is/are not between 30cm and 45cm.
    • There is not a/are not handrail(s) at the step(s).

Shop

  • Access and Circulation View
    • There is not step-free access throughout.
    • The majority of aisle widths are not 150cm+.
    • The minimum aisle width is 110cm.
    • There may be product displays within the aisles reducing access width.
    • The lighting levels are good.
    • A seat cannot be made available if required.
  • Checkout Area View
    • The checkout(s) is/are located to the right as you enter the main entrance.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are not clearly signed.
    • The lighting levels at the checkout(s) are good.
    • There is a/are staffed checkout(s).
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
    • The staffed checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 100cm.
    • There is not a lowered section at the staffed checkout(s).
    • The chip & pin card machines are accessible from the staffed checkout(s).
    • There is a hearing assistance system at the staffed checkout(s).
    • The following staffed checkout(s) have a hearing assistance system; till 2.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Colleagues are not trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 24/06/2021.
    • The hearing assistance system was working at the time of testing.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.