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Tesco Lichfield Netherstowe Express

Netherstowe, Lichfield, WS13 6TS

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Access Guide

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COVID-19 Information

  • The information in this section was taken in July 2021.
  • There is a traffic light system in place at the entrance/exit.
  • There is a colleague available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are free standing.
  • The height of the hand sanitiser is 117cm.
  • There is a limited number of customers allowed inside.
  • A maximum of 30 people are allowed inside the store. The store is certified with the "we're good to go" standard.
  • There is clear signage inside to help with social distancing.
  • There are protective clear screens located at checkouts/counters.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Summary

Getting Here

Getting Help and Assistance

  • There is a colleague available for help and assistance.
  • Customers can obtain assistance from staff on the shop floor or from the checkouts at the right-hand side of the store.
  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
  • There is not a colleague trained in British Sign Language.
  • There is a seat/chair available within the store.
  • There is a defibrillator in store.
  • The types of trolley available at this store include; standard (shallow).
  • There is not a water bowl available for assistance dogs.
  • There is not a Tesco Grocery Click+Collect service in the store.
  • There is not a portable hearing assistance system.
  • Colleagues are not trained to use the hearing assistance system.
  • There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • The staff canteen can be offered to customers as a place of safety.

Parking

  • The store does have its own parking facilities.
  • The car park is located Netherstowe, Lichfield .
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac.
  • Parking View
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
    • Additional parking is available in an overflow car park.
    • There is another car park across the road accessed by a Zebra Crossing.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 1 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 540cm.
    • The Blue Badge parking bays have a marked zone to both sides but not at the rear.
    • The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
  • Paying View
    • Parking is free (unlimited time).
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • Assistance may be required because there is/are slopes/ramps.
    • The entrance is not clearly visible from the car park.
    • The route from the car park to the entrance is not clearly signposted.
    • Pedestrian walkways are not available in the car park.
    • The surface on the approach to the entrance(s) is tarmac.

Approach

  • Approach View
    • The surface of the approach is tarmac and concrete tiles.
    • There are bollards on the approach.
    • The height of the bollard(s) is 82cm.
    • The bollards do not contrast visually with the paving.
    • The minimum width between the bollards is 120cm.
    • There is also a steep permanent ramp directly at the front of the store with a degree of 11-12.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient and has no handrails.
    • There is a level landing at the top of the ramp/slope.
    • The ramp does not have resting areas.

ATM(s)

  • The ATM(s) is/are located To the right of the store entrance.
  • The ATM(s) is/are 6.4m from the Store entrance.
  • The controls/screen heights vary between 92cm and 130cm.
  • There is not a lowered ATM available.

Entrance

  • Entrance View
    • This information is for the entrance located In the middle of the store frontage.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'TESCO express'.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 130cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
    • There are security pillars at the entrance doors.
    • The security pillars do contrast visually with the flooring.
    • The minimum width between the security pillars is 170cm.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 119cm.
    • There is a slope with a very easy incline.
  • Ramp/Slope View
    • The ramp/slope is located just outside the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The lighting levels at the ramp/slope are good.

Getting Around

  • Access and Circulation View
    • There is step-free access throughout the store.
    • The majority of aisle widths are 150cm+.
    • The width of some aisles are narrowed by end displays.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.
    • A seat can be made available if required.
  • Signage View
    • Overhead aisle signage is not provided.

Checkouts

  • Checkout Area View
    • The checkout(s) is/are located At the right side of the store.
    • There is step-free access to the checkout(s).
    • There is not a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are not clearly signed.
    • The lighting levels at the checkout(s) are good.
    • There is a/are self-service checkout(s) and staffed checkout(s).
    • 3 staffed checkouts 2 self service checkouts.
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
    • The staffed checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 90cm.
    • There is a lowered section at the staffed checkout(s).
    • The height of the lowered section at the staffed checkout(s) is 70cm.
    • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
    • The chip & pin card machines are accessible from the staffed checkout(s).
    • There is a/are hearing assistance system(s) at the staffed checkout(s).
    • The following staffed checkout(s) have a hearing assistance system; 1, 2, 3.
    • The type of system is a fixed loop.
    • Some of the hearing assistance systems are signed.
    • Colleagues are trained to use the hearing assistance system(s).
    • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
    • The hearing assistance systems were tested at the following staffed checkout(s); 1, 2, 3.
    • The hearing assistance system(s) was/were tested on 19/07/2021.
    • The hearing assistance system(s) was/were working at the time of testing.
  • Self-Service Checkout(s) View
    • The controls/screen heights for the self-service checkout(s) vary between 112cm and 150cm.
    • The chip & pin card machines are not accessible from the self-service checkout(s).

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.