Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point.
- The nearest train station is Skegness Train Station.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
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Checkouts
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- Staffed checkouts available include: standard trolley checkouts.
- Self-service checkouts available include touchscreens for: trolley or basket (combined) shops.
- Assistance is available at the self-serve checkouts.
- A customer service counter is available.
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Getting Help and Assistance
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- Seating is not available.
- There is a fixed hearing assistance system.
- There is not a water bowl available for assistance dogs.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the left side of the store.
- The toilet with adaptations has a left hand transfer space.
- Female and male step-free standard toilet facilities are located on the left side of the store.
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Changing Places Facilities
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- Changing Places facilities are located on the left side of the store.
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Changing Facilities
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- Parent and baby changing facilities are located on the left side of the store.
Parking
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Car Park
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- The car park is located in front of the shop.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 13 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 467cm (depth).
- The dimensions of the designated Blue Badge parking bays vary in size.
- There is a marked zone to both sides and rear.
- The width of the marked zone is 128cm.
- The nearest designated bay is 15m from the entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- This route also has uneven surfaces and bollards.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- There are no electric vehicle charging points designated for Blue Badge holders.
- There are 2 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 269cm (width) x 487cm (depth).
- The nozzle holster is not at a suitable height for a wheelchair user.
- Payment can be made via an app.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located in front of the shop.
- There is no dropped kerb from the drop-off point.
ATMs (Out of Service - External)
- There is one ATM.
- The ATM is located in front of the shop.
- The ATM is clearly signed.
- The approach to the ATM has uneven surfaces and bollards.
- This ATM is a Talking ATM.
- Headphones for the ATM cannot be provided.
- This is a cash withdrawal ATM.
- The height of the ATM features vary between 85cm and 132cm.
Entrance
- This entrance is located at the front of the building.
- The approach to the entrance has bollards and uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 199cm.
- The doors have a low colour contrast.
- There is a second set of double automatic doors.
- The doors open by sliding.
- The width of the opening is 240cm.
- The doors have a low colour contrast.
- There are security barriers at the entrance.
- The maximum width between them is 189cm.
Supermarket
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are under 120cm.
- Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving, self-closing (pull handle) display cabinets and open top cabinets.
- Some flooring is shiny.
- There is background noise.
- There is wayfinding and overhead aisle signage.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signage is consistent throughout.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Self-Service Checkouts
- The self-service checkout area is located at the front of the store.
- There is step-free level access to the self-service checkout area.
- The store has self-service touchscreens for basket and trolley combined shops.
- Lowered self-service touchscreens are not available.
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Standard Touchscreens
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- The self-service checkout surveyed was a basket and trolley shop touchscreen.
- The height of the touchscreen display ranges from 108cm to 132cm from the floor.
- The touchscreen has the following accessibility aids: adjustable font size.
- The height of the scanner is 95cm.
- The height of the loading area is 64cm.
- The height of the packing area is 50cm.
- The height of the cash payment controls range from 68cm to 79cm from the floor.
- The card payment machine is at a height of 119cm.
- The payment machine is portable.
- The receipt reader to exit is at a height of 76cm.
- Assistance is available at the self-serve checkouts.
Staffed Checkouts
- The staffed checkout area is located at the front right of the store.
- The store has standard trolley checkouts.
- There is step-free level access to the staffed checkout area.
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Trolley Checkouts
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- The trolley checkout surveyed was checkout 11.
- Signage is provided for the trolley checkouts.
- Signage is clearly visible with high contrasting colours.
- The height of the loading area is 91cm.
- The height of the packing area is 91cm.
- The card payment machine is at a height of 114cm.
- The payment machine is at a fixed height.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Lighting levels vary due to the use of large glazed walls.
Counter (Help and Service)
- The counter is located to the right as you enter the store.
- The distance from the entrance is 7m.
- The most accessible route to the counter has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the counter.
- The height of the counter is 100cm.
- There is a lowered section at the counter.
- The height of the lowered section is 79cm.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 106cm.
- The payment machine is at a fixed height.
- There is not a hearing assistance system.
- There is background noise in this area.
- Some flooring is shiny.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Parent and Baby Room / Feeding Room
- The room is located on the left side of the store.
- The distance from the entrance is 14m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is pictorial signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The width of the opening is 85cm.
- The door has a high colour contrast.
- Internally the door has a high colour contrast.
- The height of the baby change facility when in use is 85cm.
- There is also a toilet, a wash basin, a hand dryer and a mirror in the room.
- The wash basin has sensor taps.
- The room has a nappy/incontinence items bin and a sanitary bin.
- The walls and floor colour contrast varies between low and high.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Changing Places (Transfer Both Sides)
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Location and Access
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- The Changing Places facility surveyed is located on the left side of the store.
- The Changing Places toilet is in addition to other toilet facilities.
- There is a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The distance from the entrance is 14m.
- The most accessible route to the Changing Places facility has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- A RADAR key is required for access to this facility.
- The door opens outwards and has a high colour contrast.
- The width of the opening is 82cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a high colour contrast.
- The dimensions of the facility are 235cm (width) x 405cm (depth) .
- There is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
- The lateral transfer space on the left is 103cm (from the side of the toilet pan to the wall).
- The lateral transfer space on the right is 87cm (from the side of the toilet pan to the wall).
- There is a wall sensor flush for the toilet.
- The flush is on the wall above the cistern.
- There is a horizontal grab rail on the right as you face the toilet.
- The horizontal grab rail has a high colour contrast.
- There is no vertical grab rail for the toilet.
- There are dropdown grab rails on both sides of the toilet.
- The dropdown grab rails have a varied colour contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 85cm from the floor.
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Changing Bench and Hoist Details
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- The changing bench is free standing and height adjustable.
- The facility hoist is powered overhead and accesses all areas.
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Other Facilities
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- There is a height adjustable wash basin.
- The wash basin has a lever mixer tap.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 96cm from the floor.
- There is not a towel dispenser.
- A wide paper roll dispenser is available.
- The wide paper roll dispenser is 96cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- A privacy screen is available.
- The walls and floor colour contrast varies between low and high.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Toilet with Adaptations (Left Hand Transfer)
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Location
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- The toilet surveyed is located on the left side of the store.
- The distance from the entrance is 12m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is tactile, pictorial, written text and 'Not All Disabilities Are Visible' signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The width of the opening is 91cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 144cm (width) x 206cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 79cm (from the side of the toilet pan to the wall).
- There is a wall sensor flush for the toilet.
- The flush is on the non transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a low colour contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 94cm from the floor.
- The wash basin has a sensor tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 68cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a low colour contrast.
- The soap dispenser is 82cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 80cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The walls and floor colour contrast varies between low and high.
- Lighting levels were even at the time of the survey, with unshaded light sources.
