Access Guide
Summary
-
Services Available
View
- The following Tesco services are available at this store; Tesco Collect+ services.
- In this store these services are available; National/Health Lottery and Costa Coffee Express.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
-
By Bus
View
- There is a bus stop within 150 metres of the store entrance.
- Bus number 3: King's Street ,Maidstone-Maidstone hospital, Barming Heath. Bus Number 8: King's Street ,Maidstone-Maidstone hospital, Barming Heath.
- For more information on public travel information please click here (opens new tab).
-
By Train
View
- The nearest train station is Barming Train Station.
- Via car from Barming train station to Tesco Express Hermitage-3 min (1.0 mi) via Hermitage Ln/B2246.
- For more information on Barming train station information please click here (opens new tab).
- For more information on Southeastern railway travel information please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- Any member of staff available are very able and willing to help and assist.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- There is a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Public Parking
-
Public Car Park
View
- There is a car park for public use within approximately 200m (219yd).
- The public car park is located on at the rear of the Tesco Store.
- The name of the car park is Sandlewood Carpark.
- There is a/are Blue Badge parking bay(s) available within the car park.
-
Drop-off Point(s)
View
- There is not a/are not clearly marked drop-off point(s).
Approach (From public car park)
-
Approach
View
- The surface of the approach is stone/concrete tiles and block paving.
- The approach surface is uneven in places.
- There is step-free access on the approach.
- There is a slope with a very easy incline.
Entrance (Main Entrance)
-
Entrance
View
- This information is for the entrance located at the front of the store.
- The entrance area/door is not clearly signed.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 130cm.
- There are security pillars at the entrance doors.
- The height of the bollard(s) is 175cm.
- The barriers do contrast visually with the flooring.
- The minimum width between the security pillars is 175cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 120cm.
Getting Around
-
Access and Circulation
View
- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- The minimum aisle width is 90cm.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- There are mats in aisles that might be perceived as holes.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
- Background music is only played at certain times.
-
Signage
View
- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Checkouts
-
Checkout Area
View
- The checkout(s) is/are located to the front left of the store.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are self-service checkout(s) and staffed checkout(s).
-
Staffed Checkout(s)
View
- There are no windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 90cm.
- There is not a lowered section at the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; at tills 1 and 3.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are not trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); at tills 1 and 3.
- The hearing assistance system(s) was/were tested on 22/03/2021.
- The hearing assistance system(s) was/were not working at the time of testing.
-
Self-Service Checkout(s)
View
- The controls/screen heights for the self-service checkout(s) vary between 60cm and 130cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
Standard Toilet(s)
- Standard toilet facilities are not available.
Parent and Baby Room
- There is not a parent and baby room.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
ATM(s)
- The ATM(s) is/are located on the right side of the building.
- The ATM(s) is/are 40m from the main entrance.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 120cm.
- The bollards have a visual identification band the paving.
- The minimum width between the bollards is 150cm.
- The controls/screen heights vary between 90cm and 130cm.
- There is not a lowered ATM available.