You are on Express with Petrol Station Summary. Skip to the next section.

Express with Petrol Station Summary

• Tesco Maidstone Tonbridge Road Esso Express link (new tab) - click here.

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• Services Available View
  • Other services available include; a petrol station and National/Health Lottery.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).
• Facilities Available View
  • The following facilities are available at this store; vended coffee.

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store has its own parking facilities.
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • Arriva bus services 3 and 7 from Maidstone West Railway Station (Stop A2)every 15 min.
  • For more information on Arriva bus service number 3, routes and timetables please click here (opens new tab).
• By Train View
  • The nearest train station is Maidstone West train station.
  • Via car from Maidstone West train station to ESSO Tesco express, Tonbridge Road-3 min (1.0 mile) via Tonbridge Road.
  • For more information on Maidstone West train station please click here (opens new tab).
  • For more information on Southeastern Railway travel information please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• Any available member of staff.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is a seat/chair available within the store.
• There is not a defibrillator in store.
• There is a water bowl available for assistance dogs.
• There is a Collect+ service in the store.
• Collect+ services for customers are located at any checkout.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Parking. Skip to the next section.

Parking

• The store does have its own parking facilities.
• The car park is located Tonbridge Road.
• The car park type is open air/surface.
• The car park does not have a height restriction barrier.
• The car park surface is tarmac.

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• Parking View
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 1 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 480cm.
  • The Blue Badge parking bays have a marked zone to one side and the rear.
  • The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
• Paying View
  • Parking is free for up to 30 minutes.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The entrance is clearly visible from the car park.
  • Pedestrian walkways are not available in the car park.
  • The surface on the approach to the entrance(s) is tarmac.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front right of the store.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Tesco Express'.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 155cm.
  • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
  • There are security pillars at the entrance doors.
  • The height of the bollard(s) is 175cm.
  • The barriers do contrast visually with the flooring.
  • The minimum width between the security pillars is 160cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 120cm.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are 150cm+.
  • The minimum aisle width is 120cm.
  • There are mats in aisles that might be perceived as holes.
  • The lighting levels are good.
  • Resting/seating areas are not available in this store.
  • A seat can be made available if required.
  • Background music is played at all times.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is not provided.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located to the far left of the store.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are not clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are staffed checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 90cm.
  • There is not a lowered section at the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; till 85.
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is/are signed.
  • Colleagues are not trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); till 85.
  • The hearing assistance system(s) was/were tested on 22/03/2021.
  • The hearing assistance system(s) was/were working at the time of testing.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.

You are on Parent and Baby Room. Skip to the next section.

Parent and Baby Room

• There is not a parent and baby room.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located at the front of the store, to the left.
• The ATM(s) is/are 10m from the main entrance.
• There are bollards on the approach to the ATM(s).
• The height of the bollard(s) is 120cm.
• The bollards have a visual identification band the paving.
• The minimum width between the bollards is 65cm.
• The controls/screen heights vary between 90cm and 120cm.
• There is not a lowered ATM available.