Access Guide
Summary
-
Services Available
View
- In this store these services are available; National/Health Lottery and Costa Coffee.
Getting Here
-
Parking
View
- The store does not have its own parking facilities.
-
By Bus
View
- There is a bus stop within 150 metres of the store entrance.
- The nearest bus stop is approximately 101 metres away from the venue on Mansell Street. There are direct links to London Liverpool Street, St Pauls and Blackwall.
- For more information on TFL Buses please click here (opens new tab).
-
By Train
View
- The nearest train station is Fenchurch Street.
- London Fenchurch Street Station is approximately 0.2 miles from the store with direct links to Stratford, Upminster and Southend.
- For more information on C2C please click here (opens new tab).
-
By Underground
View
- The nearest underground station is Tower Hill.
- Tower Hill is approximately 0.3 miles from the store on the Circle and District line with direct links to Upminster, Barking, Central London and Hammersmith.
- For more information on TFL Underground please click here (opens new tab).
-
By DLR
View
- The nearest DLR station is Tower Hill.
- Tower Hill is approximately 0.3 miles from the store with direct links to Canary Wharf and Stratford.
- For more information on TFL DLR please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- Please go to the checkouts for help and assistance or member of staff around the store.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is not a seat/chair available within the store.
- There is a defibrillator in store.
- There is a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Collect+ service in the store.
- There is a portable hearing assistance system.
- Colleagues are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 29/03/2021.
- The hearing assistance system was not working at the time of testing.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Public Parking
-
On Street Standard Parking
View
- Standard on street parking is available.
- The standard on street parking is located on Alie Street.
- Controlled parking restrictions apply.
-
Public Car Park
View
- There is not a car park for public use within approximately 200m (219yd).
ATM(s)
- The ATM(s) is/are located to the left of the store.
- The ATM(s) is/are 5m from the entrance.
- The controls/screen heights vary between 106cm and 129cm.
- There is not a lowered ATM available.
Entrance
-
Entrance
View
- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO Express'.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 171cm.
- There are security pillars at the entrance doors.
- The barriers do contrast visually with the flooring.
- The minimum width between the security pillars is 124cm.
-
Ramp/Slope
View
- The ramp/slope is located immediately beyond the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the left going up the ramp.
- The width of the ramp/slope is 147cm.
- The lighting levels at the ramp/slope are good.
Getting Around
-
Access and Circulation
View
- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- The minimum aisle width is 143cm.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- There are mats in aisles that might be perceived as holes.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- A seat cannot be made available if required.
- There is no background music in this store.
-
Signage
View
- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- The signage is not directly above aisles.
Checkouts
-
Checkout Area
View
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are self-service checkout(s) and staffed checkout(s).
-
Staffed Checkout(s)
View
- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 104cm.
- There is not a lowered section at the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance system(s) was/were tested on 29/03/2021.
- The hearing assistance system(s) was/were working at the time of testing.
-
Self-Service Checkout(s)
View
- The controls/screen heights for the self-service checkout(s) vary between 89cm and 147cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.