You are on Summary. Skip to the next section.

Summary

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• Services Available View
  • The following Tesco services are available at this store; Tesco Mobile shop, a pharmacy, Scan as you Shop, Tesco Grocery Click+Collect services, F&F Clothing, travel money and a petrol station.
  • In this store these services are available; Gould Barbers, Holland and Barrett, Timpson's, National/Health Lottery, Rug Doctor (Carpet Cleaning), Coin Exchange, Max Spielmann, Photobooths, Children's Rides, Air & Water unit, Car Vac unit and Krispy Kreme.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).
• Facilities Available View
  • The following facilities are available at this store; an accessible toilet, standard toilets and baby changing facilities.

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store has its own parking facilities.
  • Additional parking is not available at the petrol station.
• By Bus View
  • There is not a bus stop within 150 metres of the store entrance.
  • Bus stop on Jubilee Way South is 0.2 miles away with services to Mansfield, Forest Town and Ladybrook.
  • For more information on Stagecoach bus services please click here (opens new tab).
• By Train View
  • The nearest train station is Mansfield.
  • Mansfield Station is 2.4 miles away with services to Nottingham and Worksop.
  • For more information on East Midlands Railway services please click here (opens new tab).
  • For more information on Mansfield Station facilities please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is not a colleague available for help and assistance.
• Assistance can be sought at customers services desk to the left as you enter the store.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is a/are wheelchair(s), mobility/electric scooter(s) and mobility/electric scooter(s) with large basket(s) attached available to borrow.
• To obtain mobility aids please contact Customers service desk.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• The types of trolley available at this store include; standard (large), standard (shallow), standard (large) with baby seat, wheelchair attachable and adapted with padded seat/headrest.
• There is a water bowl available for assistance dogs.
• There is a Tesco Grocery Click+Collect service in the store.
• Customers can obtain online Tesco Grocery Click+Collect items from the car park collection station.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Parking. Skip to the next section.

Parking

• The store does have its own parking facilities.
• The car park is located Off Jubilee way.
• The car park type is open air/surface.
• The car park does not have a height restriction barrier.
• The car park surface is tarmac.

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• Parking View
  • Clearly marked/signposted parent and child parking bays are available.
  • All parking spaces are provided on a first come first served basis.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 30 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 460cm.
  • The Blue Badge parking bays have a marked zone to both sides and rear.
  • The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
• Paying View
  • Parking is free (unlimited time).
  • Payment signs are not provided.
  • Parking is free for unlimited period provided bays are wholly parked in and Blue badges are displayed where appropriate. Penalty charges may apply for non compliance.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The entrance is clearly visible from the car park.
  • Pedestrian walkways are available in the car park.
  • The surface on the approach to the entrance(s) is tarmac.
  • There is a pedestrian crossing between the designated Blue Badge parking bays and the entrance.
  • The pedestrian crossing is level (flush) with the Blue Badge parking bays and is level with the approach to the entrance(s).
  • The pedestrian crossing has tactile paving on both sides.
• Drop-off Point(s) View
  • There is a/are clearly marked drop-off point(s).
  • The drop-off point(s) is/are located Drop Off point is located to the right of the store entrance.
  • The route from the drop-off point(s) to the entrance is accessible to a wheelchair user unaided.
  • There is no tactile paving on dropped kerbs between the drop-off point(s) and the entrance.
  • There are bollards located alongside Drop Off point that have a distance of 205cm between and are 110cm high.

You are on Approach (Approach from the car park). Skip to the next section.

Approach (Approach from the car park)

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• Approach View
  • The surface of the approach is tarmac.
  • The approach surface is uneven in places.
  • There are bollards on the approach.
  • The height of the bollard(s) is 110cm.
  • The bollards have a visual identification band.
  • The minimum width between the bollards is 205cm.
  • There is step-free access on the approach.

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located ATM is located to the left of the store front .
• The ATM(s) is/are 25m from the entrance.
• There are bollards on the approach to the ATM(s).
• The height of the bollard(s) is 100cm.
• The bollards have a visual identification band.
• The minimum width between the bollards is 120cm.
• The controls/screen heights vary between 80cm and 110cm.
• There is not a lowered ATM available.

You are on Entrance. Skip to the next section.

Entrance

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• Entrance View
  • This information is for the entrance located to the front centre of the store.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'TESCO Extra'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 175cm.
  • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 205cm.
  • There are identical sets of doors at either side of the entrance foyer.
  • There are security pillars at the entrance doors.
  • The security pillars do contrast visually with the flooring.
  • The minimum width between the security pillars is 205cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 118cm.
  • Trolley sanitising station is also located in the entrance area.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are 150cm+.
  • The minimum aisle width is 110cm.
  • Some structural columns reduce the width of some aisles.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are moderate to good.
  • Resting/seating areas are available in this store.
  • Resting/seating areas are located to the rear of checkout area.
  • There is bench seating and single seats with armrests.
  • Background music is played at all times.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is not consistent throughout the store.
  • Dementia friendly signage is not provided.

You are on F&F Clothing. Skip to the next section.

F&F Clothing

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• F&F Clothing View
  • F&F Clothing is located on the first floor.
  • F&F Clothing is approximately 10m from the lift.
  • F&F Clothing is clearly visible from the lift.
  • There is step-free access to F&F Clothing.
  • There is a clear unobstructed route to F&F Clothing.
  • F&F Clothing is clearly signed.
  • The majority of aisle widths are not 150cm+.
  • The minimum aisle width is 110cm.
  • Some product rails obstruct the aisles.
  • There is flooring in this area which is shiny and could cause issues with glare or look slippery to some people.
  • Lighting levels are good.
  • Resting/seating areas are not available in this area.
  • A seat can be made available if required.
  • Background music is played at all times.
• Counter View
  • No counter in F&F Department. All products are paid for at standard checkouts.
• Accessible Fitting Room(s) View
  • All F&F fitting rooms are currently permanently closed.
• Standard Fitting Room(s) View
  • All F&F fitting rooms are currently permanently closed.

You are on Tesco Mobile. Skip to the next section.

Tesco Mobile

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• Tesco Mobile Area View
  • Tesco Mobile is located to the rear of the store.
  • Tesco Mobile is approximately 60m from the entrance.
  • Clear signage for Tesco Mobile is not visible from the entrance.
  • There is step-free access to Tesco Mobile.
  • There is a clear unobstructed route to Tesco Mobile.
  • Tesco Mobile is clearly signed.
  • There is flooring in this area which is shiny and could cause issues with glare or look slippery to some people.
  • Resting/seating areas are available in this area.
  • There is a mixture of seating with and without armrests.
  • Background music is played at all times.
  • Lighting levels are good.
• Counter View
  • There are windows, TVs, glazed screens or mirrors at/behind the counter.
  • The counter is not placed in front of a plain background.
  • The lighting levels at the counter are good.
  • The height of the counter is 100cm.
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system at the counter.
• Consultation Desk(s) View
  • Tesco Mobile has 2 consultation desk(s) available.
  • The consultation desk surveyed is 3m from the counter.
  • There is a clear unobstructed route to the consultation desk(s).
  • There is room for a wheelchair user to manoeuvre.
  • The distance between the floor and the underside of the desk(s) is 72cm.
  • There is sufficient space to write or sign documents on the desk(s).
  • The seats do not have armrests.

You are on Pharmacy. Skip to the next section.

Pharmacy

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• Pharmacy Area View
  • The Pharmacy is located to the rear of the store.
  • The Pharmacy is approximately 60m from the entrance.
  • Clear signage for the Pharmacy is not visible from the entrance.
  • There is step-free access to the Pharmacy.
  • There is a clear unobstructed route to the Pharmacy.
  • The Pharmacy is clearly signed.
  • There is flooring in this area which is shiny and could cause issues with glare or look slippery to some people.
  • Resting/seating areas are available in this area.
  • There are seats with armrests on both sides.
  • Background music is played at all times.
• Counter View
  • There are windows, TVs, glazed screens or mirrors at/behind the counter.
  • The counter is not placed in front of a plain background.
  • The lighting levels at the counter are moderate to good.
  • The height of the counter is 100cm.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is a hearing assistance system at the counter.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Colleagues are not trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 17/11/2021.
  • The hearing assistance system was working at the time of testing.
• Consultation Room(s) View
  • The pharmacy has 1 consultation room(s) available.
  • The consultation room is 2m from the pharmacy counter.
  • The consultation room is clearly signed.
  • There is a clear unobstructed route to the consultation room.
  • There is a/are door(s) leading into the consultation room.
  • There is written signage on or near the door.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The clear door width is 90cm.
  • There is not room for a wheelchair user to manoeuvre within the consultation room.
  • There are seats with armrests on both sides.
  • Lighting levels are moderate to good.
  • The consultation room is fully enclosed.
  • No background music is played in the consultation room.

You are on Café. Skip to the next section.

Café

• The following information is for the café.
• The café is located on the first floor approx. 25 metres from the lift.
• There is step-free access, via lift, to the café.
• Tables cannot be booked in advance.
• There is a counter where food and drink can be ordered.
• Colleagues can bring food and/or drinks to tables.
• Menu types include; written wall menus.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• Colleagues can read menus to customers if requested.
• The type of food served here is hot and cold meals and snacks.
• Takeaway cups are available.
• Adapted cups are not available.
• Adapted cutlery is not available.
• Drinking straws are available.
• This area does not play background music.
• There is not a hearing assistance system.
• The height of the counter is 90cm.
• There is a moveable card machine available for payment.
• There is ample room for a wheelchair user to manoeuvre.
• The majority of tables are accessible to wheelchair users.
• The standard height for the underside of dining tables is 72cm.
• The surface height of the lowest table is 50cm.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests on both sides.
• There are also coffee tables, armchairs and bench seats.
• The type of flooring in this area is laminate.
• There is flooring which is shiny and could cause issues with glare or look slippery to some people.
• The lighting levels are good.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located to the right as you enter the store.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are clearly signed.
  • The lighting levels at the checkout(s) are moderate to good.
  • There is a/are staffed checkout(s), basket only checkout(s) and self-service checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 90cm.
  • There is not a lowered section at the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; 25.
  • The type of system is a fixed loop.
  • Some of the hearing assistance systems are signed.
  • Colleagues are not trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); 25.
  • The hearing assistance system(s) was/were tested on 17/11/2021.
  • The hearing assistance system(s) was/were working at the time of testing.
• Basket Only Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the basket only checkout(s).
  • The basket only checkout(s) is not/are not placed in front of a plain background.
  • The height of the basket only checkout(s) is/are 90cm.
  • There is not a lowered section at the basket only checkout(s).
  • There is not a/are not hearing assistance system(s) at the basket only checkout(s).
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 80cm and 115cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).
  • Self service checkouts are Card and Cash.
• Scan as you Shop View
  • The controls/screen heights for the self-service checkout(s) vary between 110cm and 130cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).
  • Scan as you shop facilities are Card Only payment.

You are on Counter (Customer services and Tobacco). Skip to the next section.

Counter (Customer services and Tobacco)

• The counter is located to the left as you enter the store.
• The counter is approximately 12m from the entrance.
• The counter is clearly visible from the entrance.
• There is step-free access to the counter.
• There is a clear unobstructed route to the counter.
• The counter is clearly signed.
• There are windows, TVs, glazed screens or mirrors at/behind the counter.
• The counter is not placed in front of a plain background.
• The lighting levels at the counter are moderate to good.
• The height of the counter is 100cm.
• There is sufficient space to write or sign documents on the counter.
• There is a lowered section of the counter.
• The height of the lowered section at the counter is 76cm.
• There is sufficient space to write or sign documents on the lowered section of the counter.
• There is a clear knee recess beneath the lowered section of the counter.
• The counter is staffed.
• There is a hearing assistance system at the counter.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Colleagues are not trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 17/11/2021.
• The hearing assistance system was working at the time of testing.

You are on Counter (Travel Money). Skip to the next section.

Counter (Travel Money)

• The counter is located to the left as you enter the store.
• The counter is approximately 25m from the entrance.
• The counter is clearly visible from the entrance.
• There is step-free access to the counter.
• There is a clear unobstructed route to the counter.
• The counter is clearly signed.
• There are windows, TVs, glazed screens or mirrors at/behind the counter.
• The counter is not placed in front of a plain background.
• The lighting levels at the counter are low to moderate.
• The height of the counter is 90cm.
• There is sufficient space to write or sign documents on the counter.
• There is not a lowered section of the counter.
• The counter is staffed.
• There is a hearing assistance system at the counter.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Colleagues are trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 17/11/2021.
• The hearing assistance system was working at the time of testing.

You are on Escalator(s) / Travelator(s). Skip to the next section.

Escalator(s) / Travelator(s)

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• Travelator(s) View
  • Travelators can be used to access other floors.
  • The travelator(s) is/are located Travelator is located directly in front as you enter the store.
  • The travelator(s) is/are clearly visible from the entrance.
  • The travelators go both up and down.
  • The floors which are accessible by travelator(s) are G,1.
  • The foot and head of the travelator(s) are not clearly marked.
  • The lighting levels at the travelator(s) are good.

You are on Lift. Skip to the next section.

Lift

• The lift is located to the left hand side of the store.
• The lift is approximately 40m (43yd 2ft) from the entrance.
• The lift is a standard lift.
• A colleague does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G,1.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is low.
• The colour contrast between the external lift control plate and the wall is medium.
• The clear door width is 130cm (4ft 3in).
• The dimensions of the lift are 140cm x 240cm (4ft 7in x 7ft 10in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Parent and Baby Room (Parent and Baby room ground floor). Skip to the next section.

Parent and Baby Room (Parent and Baby room ground floor)

• There is a parent and baby room.
• The parent and baby room is located Parent and baby room is located to the left as you enter the store.
• The parent and baby room is approximately 30m from the entrance.
• There is step-free access into the parent and baby room.
• A colleague does not need to be notified for use of the room.
• There is pictorial signage on or near the parent and baby room door.
• The baby change table is set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table is 85cm.
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 74cm.
• The wash basin tap type is sensor.
• There is a/are chair(s) in the parent and baby room.
• There is a chair with armrests on both sides.
• There is not a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are moderate to good.

You are on Parent and Baby Room (Parent and baby room 1st floor). Skip to the next section.

Parent and Baby Room (Parent and baby room 1st floor)

• There is a parent and baby room.
• The parent and baby room is located Parent and baby room is located on the first floor adjacent to the lifts.
• The parent and baby room is approximately 10m from the Lift.
• There is step-free access into the parent and baby room, via lift.
• A colleague does not need to be notified for use of the room.
• There is pictorial signage on or near the parent and baby room door.
• The baby change table is set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table is 85cm.
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 74cm.
• The wash basin tap type is sensor.
• There is a/are chair(s) in the parent and baby room.
• There is a chair with armrests on both sides.
• There is not a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are moderate to good.

You are on Toilet with Adaptations (Accessible toilet 1st floor). Skip to the next section.

Toilet with Adaptations (Accessible toilet 1st floor)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on the first floor next to lift.
  • This accessible toilet is approximately 5m (5yd 1ft) from the lift.
  • There is step-free access into the accessible toilet, via lift.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 84cm (2ft 9in).
  • The contrast between the internal door and wall is low.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 160cm x 230cm (5ft 3in x 7ft 7in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 95cm (3ft 1in).
  • The transfer space is obstructed by a female sanitary bin.
  • There is no flush.
  • There is not a spatula type lever flush.
  • There is a sensor flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is low.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is low.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 55cm.
  • The shelf is not located where it is reachable.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 90cm (2ft 11in).
  • The contrast between the toilet roll holder and the wall is low.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is sensor.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 95cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 95cm (3ft 1in).

You are on Toilet with Adaptations (Accessible toilets ground floor). Skip to the next section.

Toilet with Adaptations (Accessible toilets ground floor)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the left as you enter the store.
  • This accessible toilet is approximately 30m (32yd 2ft) from the entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is low.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 150cm x 275cm (4ft 11in x 9ft).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft 7in).
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a sensor flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is low.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is medium.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 55cm.
  • The shelf is not located where it is reachable.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 90cm (2ft 11in).
  • The contrast between the toilet roll holder and the wall is low.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is sensor.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 95cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 105cm (3ft 5in).
  • The contrast between the hand dryer and the wall is good.

You are on Standard Toilet(s) (Standard toilets ground floor). Skip to the next section.

Standard Toilet(s) (Standard toilets ground floor)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located to the left as you enter the store.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 30m from the entrance.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 85cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are moderate to good.
  • There are no doors into male or female toilets, they are accessed via staggered vanity walls.

You are on Standard Toilet(s) (Standard toilet 1st floor). Skip to the next section.

Standard Toilet(s) (Standard toilet 1st floor)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located on the first floor adjacent to the lift.
  • There is step-free access into the toilet(s), via lift.
  • The standard toilet(s) is/are approximately 5m from the lift.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 85cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are moderate to good.
  • There are no physical doors into male and female toilets. Access is gained via staggered vanity walls.