Access Guide
Summary
-
Services Available
View
- In this store these services are available; National/Health Lottery.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
-
Parking
View
- The store does not have its own parking facilities.
-
By Bus
View
- There is a bus stop within 150 metres of the store entrance.
- Cuba street (Stop B) towards Island Gardens or Mudchute. Byng street (stop U) towards Limehouse.
- For more information on bus times please click here (opens new tab).
-
By DLR
View
- The nearest DLR station is Heron Quays and Canary wharf.
- Heron Quays is 2.6 miles away from the store. Canary wharf is 2.5 miles from the store. Bus number 277 can be hailed from either station to reach the store.
Getting Help and Assistance
- There is a colleague available for help and assistance.
- For help, customers can speak to a colleague around the store or ask for help at the main checkout as there is always a colleague there.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is not a seat/chair available within the store.
- There is a defibrillator in store.
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- There is no mobility equipment available to use in the store.
Public Parking
-
On Street Standard Parking
View
- Standard on street parking is available.
- The standard on street parking is located on Cuba Street.
- There is limited parking outside the store, however parking is available for permit holders or you can pay to park via the Ringo app. There is signage on the street for more information.
-
Public Car Park
View
- There is not a car park for public use within approximately 200m (219yd).
-
Drop-off Point(s)
View
- There is not a/are not clearly marked drop-off point(s).
ATM(s)
- The ATM(s) is/are located to the left of the store entrance .
- The ATM(s) is/are 10m from the main entrance.
- The height of the ATM(s) controls/screens is 132cm.
- There is not a lowered ATM available.
Entrance
-
Entrance
View
- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Tesco Express'.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 118cm.
- There are security pillars at the entrance doors.
- The minimum width between the security pillars is 164cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 127cm.
Getting Around
-
Access and Circulation
View
- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- The minimum aisle width is 133cm.
- The aisle to the left as you enter is blocked off by a display of stacked up Coca-Cola packs. There is no access to the aisle this way.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- A seat cannot be made available if required.
-
Signage
View
- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Checkouts
-
Checkout Area
View
- The checkout(s) is/are located to the right of the store as you enter.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are basket only checkout(s) and self-service checkout(s).
-
Basket Only Checkout(s)
View
- There are windows, TVs, glazed screens or mirrors at/behind the basket only checkout(s).
- The basket only checkout(s) is not/are not placed in front of a plain background.
- The height of the basket only checkout(s) is/are 90cm.
- The chip & pin card machines are accessible from the basket only checkout(s).
- There is not a/are not hearing assistance system(s) at the basket only checkout(s).
-
Self-Service Checkout(s)
View
- The controls/screen heights for the self-service checkout(s) vary between 106cm and 151cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.