You are on Summary. Skip to the next section.

Summary

• Tesco Merthyr Tydfil Extra link (new tab) - click here.

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• Services Available View
  • The following Tesco services are available at this store; a café, Tesco Grocery Click+Collect services, F&F Clothing, Scan as you Shop and Tesco Mobile shop.
  • In this store these services are available; National/Health Lottery, Rug Doctor (Carpet Cleaning), Coin Exchange, Max Spielmann, Photobooths, Children's Rides and Krispy Kreme.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).
• Facilities Available View
  • The following facilities are available at this store; an accessible toilet, standard toilets and baby changing facilities.

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store has its own parking facilities.
• By Bus View
  • There is not a bus stop within 150 metres of the store entrance.
  • The nearest bus stop is Bus Station 2 which is approximately 480 metres away on Wheatsheaf Lane with links to Llechryd and Aberbargoed.
  • For more information on Stagecoach please click here (opens new tab).
• By Train View
  • The nearest train station is Merthyr Tydfil.
  • Merthyr Tydfil Station is approximately 0.1 miles from the store with links to Barry Island, Bridgend and Cardiff Central.
  • For more information on Transport for Wales please click here (opens new tab).
  • For more information on Merthyr Tydfil Station please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• To get assistance please speak to a colleague at the customer service counter.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is a/are wheelchair(s) and mobility/electric scooter(s) available to borrow.
• To obtain mobility aids please contact Customer Service Counter.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• The types of trolley available at this store include; standard (large), standard (shallow), standard (large) with baby seat and wheelchair attachable.
• There is not a water bowl available for assistance dogs.
• There is a Tesco Grocery Click+Collect service in the store.
• Customers can obtain online Tesco Grocery Click+Collect items from the car park collection station.
• There is not a Tesco Collect+ service in the store.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Wheelchairs are held behind the Customer Service Counter.

You are on Parking. Skip to the next section.

Parking

• The store does have its own parking facilities.
• The car park is located from the roundabout on Tramroadside North and Court Street.
• The car park type is multi storey.
• The car park does not have a height restriction barrier.
• The car park surface is tarmac.

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• Parking View
  • There are two parking levels with Blue Badge parking on both levels. All electric points and click+collect are on the ground floor. The first floor car parking did not open until 9:30am on the day of the survey.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 10 on the ground floor car park and 10 on the first floor car park designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 300cm x 600cm.
  • The Blue Badge parking bays have a marked zone to both sides but not at the rear.
  • The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
• Paying View
  • Parking is free for up to 2 hours.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The entrance is clearly visible from the car park.
  • Pedestrian walkways are available in the car park.
  • The surface on the approach to the entrance(s) is tarmac.
• Drop-off Point(s) View
  • There is a/are clearly marked drop-off point(s).
  • The drop-off point(s) is/are located on the ground floor car park in front of the store.
  • The route from the drop-off point(s) to the entrance is accessible to a wheelchair user unaided.
  • The drop-off point is level with the walkway to the store entrance.

You are on Electric Vehicle Charging Points. Skip to the next section.

Electric Vehicle Charging Points

• There is a/are electric vehicle charging point(s) available.
• The provider of the charging point(s) is Pod Point.
• The charging speed is unknown.
• The electric vehicle charging point(s) is/are located to the right as you enter the car park.
• There is/are 4 electric vehicle charging point(s).
• The electric vehicle charging bay(s) is/are clearly marked.
• The dimensions of the electric vehicle charging bay(s) surveyed are 300cm x 600cm.
• The charging point(s) is/are located to the rear as you approach the bay(s).
• The height of the electric vehicle charging point nozzle slot is 100cm.
• An app is required to use the charging point(s).
• For more information and a guide to electric vehicle charging please click here.
• There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located to the left of the entrance.
• The ATM(s) is/are 15m from the entrance.
• The controls/screen heights vary between 85cm and 120cm.
• There is not a lowered ATM available.

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The surface of the approach is tarmac.
  • There are bollards on the approach.
  • The height of the bollard(s) is 100cm.
  • The bollards have a visual identification band.
  • The minimum width between the bollards is 120cm.
  • There is step-free access on the approach.

You are on Entrance. Skip to the next section.

Entrance

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• Entrance View
  • This information is for the entrance located at the front of the store.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'TESCO extra'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 240cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 174cm.
  • There are security pillars at the entrance doors.
  • The security pillars do contrast visually with the flooring.
  • The minimum width between the security pillars is 194cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 115cm.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are 150cm+.
  • Some aisles are obstructed by product bins, cages and support pillars.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There are mats in aisles that might be perceived as holes.
  • The lighting levels are good.
  • Resting/seating areas are available in this store.
  • Resting/seating areas are located Behind checkouts, 2 seats. Check photo.
  • Background music is played at all times.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is not provided.

You are on F&F Clothing (Floor 1). Skip to the next section.

F&F Clothing (Floor 1)

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• F&F Clothing View
  • F&F Clothing is located on the first floor with access by the travelator.
  • F&F Clothing is approximately 1m from the travelator.
  • F&F Clothing is clearly visible from the entrance.
  • There is step-free access to F&F Clothing.
  • There is a clear unobstructed route to F&F Clothing.
  • F&F Clothing is clearly signed.
  • The majority of aisle widths are 150cm+.
  • There is flooring in this area which is shiny and could cause issues with glare or look slippery to some people.
  • Lighting levels are good.
  • Background music is played at all times.
• Counter View
  • There are no counters in the F&F sections. Please use the checkouts.
• Accessible Fitting Room(s) View
  • Fitting Rooms are permanently closed.
• Standard Fitting Room(s) View
  • Fitting Rooms are permanently closed.

You are on Tesco Mobile. Skip to the next section.

Tesco Mobile

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• Tesco Mobile Area View
  • Tesco Mobile is located at the rear of the store.
  • Tesco Mobile is approximately 70m from the entrance.
  • Clear signage for Tesco Mobile is not visible from the entrance.
  • There is step-free access to Tesco Mobile.
  • There is a clear unobstructed route to Tesco Mobile.
  • Tesco Mobile is clearly signed.
  • Resting/seating areas are available in this area.
  • The seats do not have armrests.
  • Background music is played at all times.
  • Lighting levels are good.
  • The Tesco mobile shop was closed at the time of the survey.
• Counter View
  • There are windows, TVs, glazed screens or mirrors at/behind the counter.
  • The counter is not placed in front of a plain background.
  • The lighting levels at the counter are good.
  • The height of the counter is 100cm.
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system at the counter.
• Consultation Desk(s) View
  • Tesco Mobile has 2 consultation desk(s) available.
  • The consultation desk surveyed is 2m from the counter.
  • There is a clear unobstructed route to the consultation desk(s).
  • There is not room for a wheelchair user to manoeuvre.
  • The distance between the floor and the underside of the desk(s) is 73cm.
  • There is not sufficient space to write or sign documents on the desk(s).
  • The seats do not have armrests.

You are on Café (First floor). Skip to the next section.

Café (First floor)

• The café is located straight ahead up the travellator to the first floor.
• There is ramped/sloped access to the café.
• Tables cannot be booked in advance.
• There is a counter where food and drink can be ordered.
• Colleagues can bring food and/or drinks to tables.
• Menu types include; written wall menus and menu boards.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• Colleagues can read menus to customers if requested.
• The type of food served here is hot and cold meals and snacks.
• Plastic/takeaway cups are available.
• Adapted cups are not available.
• Adapted cutlery is not available.
• Drinking straws are available.
• This area does play background music.
• Background music is played at all times.
• There is not a hearing assistance system.
• The height of the counter is 84cm.
• There is a moveable card machine available for payment.
• The type of flooring in this area is laminate.
• There is ample room for a wheelchair user to manoeuvre.
• The standard height for the underside of dining tables is 70cm.
• The surface height of the lowest table is 54cm.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests on both sides.
• There are also coffee tables.
• The type of flooring in this area is laminate.
• There is flooring which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
• The lighting levels are good.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located to the right after you enter.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are staffed checkout(s) and self-service checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 90cm.
  • There is not a lowered section at the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The type of system is a fixed loop.
  • Some of the hearing assistance systems are signed.
  • Colleagues are trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); are not numbered.
  • The hearing assistance system(s) was/were tested on 30/11/2021.
  • The hearing assistance system(s) was/were working at the time of testing.
• Basket Only Checkout(s) View
  • The basket only checkouts were not available on the day of the survey.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 65cm and 125cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).
• Scan as you Shop View
  • The controls/screen heights for the self-service checkout(s) vary between 65cm and 125cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).

You are on Counter (Customer Service Desk). Skip to the next section.

Counter (Customer Service Desk)

• The counter is located to the left after you enter.
• The counter is approximately 5m from the entrance.
• The counter is clearly visible from the entrance.
• There is step-free access to the counter.
• There is a clear unobstructed route to the counter.
• The counter is not clearly signed.
• There are windows, TVs, glazed screens or mirrors at/behind the counter.
• The counter is not placed in front of a plain background.
• The lighting levels at the counter are good.
• The height of the counter is 100cm.
• There is sufficient space to write or sign documents on the counter.
• There is a lowered section of the counter.
• The height of the lowered section at the counter is 76cm.
• There is sufficient space to write or sign documents on the lowered section of the counter.
• There is a clear knee recess beneath the lowered section of the counter.
• The counter is staffed.
• There is a hearing assistance system at the counter.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Colleagues are trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 30/11/2021.
• The hearing assistance system was working at the time of testing.

You are on Escalator(s) / Travelator(s) (Top car park). Skip to the next section.

Escalator(s) / Travelator(s) (Top car park)

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• Travelator(s) View
  • The travelator(s) is/are located behind the checkouts and provide access to the car park on the first floor.
  • Signs indicating the location of the travelators are not available from the entrance.
  • The travelators only go up.
  • The floors which are accessible by travelator(s) are Floor 1 of the store and car park.
  • The foot and head of the travelator(s) are clearly marked.
  • The lighting levels at the travelator(s) are good.
  • Not working.

You are on Escalator(s) / Travelator(s) (In main store). Skip to the next section.

Escalator(s) / Travelator(s) (In main store)

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• Travelator(s) View
  • Travelators can be used to access other floors.
  • The travelator(s) is/are located straight ahead after you enter.
  • The travelator(s) is/are clearly visible from the entrance.
  • The travelators go both up and down.
  • The floors which are accessible by travelator(s) are Floor 1.
  • The foot and head of the travelator(s) are clearly marked.
  • The lighting levels at the travelator(s) are good.

You are on Lift (Top car park). Skip to the next section.

Lift (Top car park)

• There is a lift for public use.
• The lift is located to the right of the first floor entrance.
• The lift is clearly visible from the entrance.
• The lift is approximately 12m (13yd 4in) from the first floor entrance.
• The lift is a standard lift.
• A colleague does not need to be notified for use of the lift.
• The floors which are accessible by this lift are Ground and first floors.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is fair.
• The colour contrast between the external lift control plate and the wall is poor.
• The clear door width is 130cm (4ft 3in).
• The dimensions of the lift are 155cm x 240cm (5ft 1in x 7ft 10in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting levels in the lift are good.
• The top car park entrance was closed at the time of the survey.

You are on Lift (In main store). Skip to the next section.

Lift (In main store)

• There is a lift for public use.
• The lift is located at the rear of the store.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 75m (82yd 1in) from the entrance.
• The lift is a standard lift.
• A colleague does not need to be notified for use of the lift.
• The floors which are accessible by this lift are Round and first floors.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is fair.
• The colour contrast between the external lift control plate and the wall is fair.
• The clear door width is 130cm (4ft 3in).
• The dimensions of the lift are 142cm x 240cm (4ft 8in x 7ft 10in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are moderate to good.

You are on Accessible Toilet(s) (Ground floor). Skip to the next section.

Accessible Toilet(s) (Ground floor)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the left after you enter pass the Customer Service desk.
  • This accessible toilet is approximately 15m (16yd 1ft) from the Customer Service desk.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from Customer Service desk.
  • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 85cm (2ft 9in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 140cm x 230cm (4ft 7in x 7ft 7in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 70cm (2ft 4in).
  • The transfer space is obstructed by a female sanitary bin and a waste disposal bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a sensor flush.
  • There is a dropdown rail on the transfer side.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is fair.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general waste (with lid) disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 93cm.
  • The shelf is not located where it is reachable.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 87cm (2ft 10in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is sensor.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 90cm.
  • There is a hand dryer.
  • The height of the hand dryer is 92cm (3ft).
  • The contrast between the hand dryer and the wall is good.

You are on Accessible Toilet(s) (Café (Floor 1)). Skip to the next section.

Accessible Toilet(s) (Café (Floor 1))

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located at the back of the café on the first floor.
  • This accessible toilet is approximately 5m (5yd 1ft) from the Café counter.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from Café counter.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 80cm (2ft 7in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 158cm x 225cm (5ft 2in x 7ft 5in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 87cm (2ft 10in).
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a sensor flush.
  • There is a dropdown rail on the transfer side.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general waste (with lid) disposal units.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 94cm.
  • The shelf is not located where it is reachable.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 85cm (2ft 9in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is sensor.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 86cm.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 100cm (3ft 3in).
  • The contrast between the hand dryer and the wall is fair.

You are on Standard Toilet(s) (Ground floor). Skip to the next section.

Standard Toilet(s) (Ground floor)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located to the left after you enter pass the Customer Service desk.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 15m from the Customer Service desk.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial signage on or near the toilet door.
  • It was not possible to access the female toilet.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 110cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.

You are on Standard Toilet(s) (Café (Floor 1)). Skip to the next section.

Standard Toilet(s) (Café (Floor 1))

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located at the back of the café on the first floor.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 10m from the Café counter.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 115cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.

You are on Parent and Baby Room (Ground floor). Skip to the next section.

Parent and Baby Room (Ground floor)

• There is a parent and baby room.
• The parent and baby room is located to the left after you enter pass the Customer Service desk.
• The parent and baby room is approximately 15m from the Customer Service desk.
• There is step-free access into the parent and baby room.
• A colleague does not need to be notified for use of the room.
• There is pictorial signage on or near the parent and baby room door.
• The baby change table is set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table is 75cm.
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 74cm.
• The wash basin tap type is sensor.
• There is/are not chair(s) in the parent and baby room.
• There is not a toilet in the parent and baby room.
• There is a flashing fire alarm beacon within the room.
• The lighting levels are good.

You are on Exit. Skip to the next section.

Exit

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• Exit View
  • This information is for the exit located at the front of the store.
  • The exit area/door is clearly signed internally.
  • This exit is signed with 'Hwyl Fawr/Goodbye'.
  • There is step-free access at this exit.
  • There is a canopy or recess which provides weather protection at this exit.
  • There is a dark mat or floor marking at this exit area which may look like a hole to some people.
  • The exit door(s) does not/do not contrast visually with its immediate surroundings.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 199cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 237cm.
  • There are security pillars at the exit doors.
  • The security pillars do contrast visually with the flooring.
  • The minimum width between the security pillars is 198cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 106cm.