Access Guide
Summary
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Services Available
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- In this store these services are available; Costa Coffee Express and National/Health Lottery.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
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Parking
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- The store has shared/public parking facilities.
- For more information onhttps://www.southampton.gov.uk/travel-transport/find-and-plan/find-parking/ please click here (opens new tab).
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- There are bus stops located on Millbrook Roundabout.
The bus services on this route go towards Southampton City Centre, Langley, Calmore and Salisbury. - For more information on bus travel in Southampton please click here (opens new tab).
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By Train
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- The nearest train station is Redbridge.
- Redbridge Station is approximately 0.8 miles (16-18 minute walk) away from the store.
This station has direct links to Romsey and Salisbury. - For more information on Redbridge station facilities and train times please click here (opens new tab).
- For more information on travelling by train please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- For assistance, please contact any colleague on the shop floor or ask at the checkouts.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Parking
- The store has shared parking facilities.
- The store shares the shopping area's parking facilities.
- The car park is located off Wimpson Lane.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
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Parking
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- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
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Blue Badge Parking
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- There is not a/are not Blue Badge parking bay(s) available.
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Paying
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- Parking is free (unlimited time).
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are level changes with no dropped kerbs.
- The entrance is clearly visible from the car park.
- Pedestrian walkways are not available in the car park.
- The surface on the approach to the entrance(s) is tarmac.
- There is no dropped kerb from the car park to the store.
The height of the kerb is 13cm.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
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Comments
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- There is Blue Badge parking available for 2-3 vehicles on Pennine Road.
Approach
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Approach
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- The surface of the approach is tarmac.
- There are bollards on the approach.
- The height of the bollard(s) is 100cm.
- The bollards contrast(s) visually with the tarmac.
- The minimum width between the bollards is 120cm.
- There is step-free access on the approach.
- There is a slope with a very easy incline.
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Comments
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- There is no dropped kerb from the car park to the store however the approach is step-free from the pavement on Wimpson Lane.
ATM(s)
- The ATM(s) is/are located to the right of the entrance.
- The ATM(s) is/are 5m from the entrance.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 102cm.
- The bollards contrast visually with the paving.
- The minimum width between the bollards is 120cm.
- The controls/screen heights vary between 90cm and 127cm.
- There is not a lowered ATM available.
- There is an audio option for customers with a visual impairment.
Entrance
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Entrance
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- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 105cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 155cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 117cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides of the ramp.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 100cm.
- On some occasions, product bins / cages may obstruct the aisles.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
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Signage
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- Overhead aisle signage is not provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located to the right as you enter the store.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are moderate to good.
- There is a/are self-service checkout(s) and staffed checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 90cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; checkouts 1 and 3.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); checkouts 1 and 3.
- The hearing assistance system(s) was/were tested on 30/06/2021.
- The hearing assistance system at checkout 3 was in working order.
No sound was picked up on the hearing assistance system at checkout 1.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 116cm and 157cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
- Payment at the self-service checkouts is by card only.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.