Access Guide
Summary
-
Services Available
View
- In this store these services are available; Costa Coffee Express, National/Health Lottery and Post Office.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
-
Parking
View
- The store has its own parking facilities.
-
By Bus
View
- There is a bus stop within 150 metres of the store entrance.
- The nearest bus stop is located 42 metres away on Old Market.
This stop has direct links to Stroud, Wotton-under-Edge and Woodfield. - For more information on Stagecoach buses please click here (opens new tab).
-
By Train
View
- The nearest train station is Stroud.
- Stroud station is located 4.1 miles from the store.
This station has direct links to Cheltenham Spa, London Paddington, Worcester Shrub Hill and Swindon. - For more information on Stroud train station please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- For help and assistance please go to the checkouts or approach a colleague around the store.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (shallow).
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- The designated place of safety is the colleague room which is located at the rear of the store.
Please approach a colleague if you require access to the place of safety. - Trolleys are located to the right of the entrance.
-
Comments
View
- There is a defibrillator located by the Post Office counter.
- There is also a defibrillator on the outside wall to the to the left of the ATM machine.
- There is a defibrillator located by the Post Office counter.
Parking
- The store does have its own parking facilities.
- The car park is located off Old Market.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
-
Parking
View
- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
-
Blue Badge Parking
View
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 1 designated Blue Badge parking bay(s) within the car park.
- The Blue Badge parking bays do not have a marked zone around them.
- The Blue Badge Bay is located in front of the entrance. The markings of the Blue Badge Bay have completely faded and there is no signage provided. There is a bollard located next to the Blue Badge bay.
-
Paying
View
- Parking is free for up to 30 minutes.
-
Access from the Car Park
View
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The entrance is clearly visible from the car park.
- Pedestrian walkways are not available in the car park.
- The surface on the approach to the entrance(s) is tarmac.
-
Drop-off Point(s)
View
- There is not a/are not clearly marked drop-off point(s).
Approach
-
Approach
View
- The surface of the approach is tarmac and block paving.
- The approach surface is uneven in places.
- There are bollards on the approach.
- The height of the bollard(s) is 82cm.
- The bollards do not contrast visually with the paving.
- The minimum width between the bollards is 105cm.
- There is step-free access on the approach.
- There is a slope with a very easy incline.
ATM(s)
- The ATM(s) is/are located to left of the entrance.
- The ATM(s) is/are located to the left of the entrance.
- The ATM(s) is/are 8m from the entrance.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 84cm.
- The bollards have a visual identification band.
- The minimum width between the bollards is 105cm.
- The controls/screen heights vary between 95cm and 125cm.
- There is not a lowered ATM available.
- There is a bike rack located to right of the ATM and when bikes are stored within the rack, the path to the entrance may be blocked.
- There is a bike rack located to right of the ATM.
When bikes are stored within the rack, the path may be obstructed.
Entrance
-
Entrance
View
- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 142cm.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 128cm.
- There are baskets and bins located either side of the entrance.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 120cm.
Getting Around
-
Access and Circulation
View
- There is step-free access throughout the store.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 105cm.
- Some aisles are obstructed by product bins.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
-
Signage
View
- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
-
Comments
View
- In some areas of the store there are dark patches on the floor where tiles have been damaged.
- There is hazard tape around any areas of damage.
- In some areas of the store there are dark patches on the floor where tiles have been damaged.
Counter (Post Office)
- The counter is located at the rear of the store.
- The counter is approximately 15m from the entrance.
- Clear signage for the counter is not visible from the entrance.
- There is step-free access to the counter.
- There is a clear unobstructed route to the counter.
- The counter is clearly signed.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- The lighting levels at the counter are moderate to good.
- The height of the counter is 100cm.
- There is sufficient space to write or sign documents on the counter.
- There is a lowered section of the counter.
- The height of the lowered section at the counter is 80cm.
- There is sufficient space to write or sign documents on the lowered section of the counter.
- There is a clear knee recess beneath the lowered section of the counter.
- The counter is staffed.
- There is a hearing assistance system at the counter.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Colleagues are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 30/06/2021.
- The hearing assistance system was working at the time of testing.
- There is a clear screen located between the first and second counters.
There is a "please wait here to be served" sign on the approach which is located by the checkout furthest to the right.
All 3 counters have hearing assistance systems.
Checkouts
-
Checkout Area
View
- The checkout(s) is/are located to the left as you enter the store.
- There is step-free access to the checkout(s).
- There is not a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are moderate to good.
- There is a/are self-service checkout(s) and staffed checkout(s).
- There are product displays located at the checkouts.
The minimum width between the product displays is 100cm.
-
Staffed Checkout(s)
View
- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 90cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; both staffed checkouts.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are not trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); both staffed checkouts.
- The hearing assistance system(s) was/were tested on 30/06/2021.
- The hearing assistance system(s) was/were working at the time of testing.
-
Self-Service Checkout(s)
View
- The controls/screen heights for the self-service checkout(s) vary between 120cm and 158cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
- The self-service checkouts are card only.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.