Access Guide
Summary
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Services Available
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- In this store these services are available; National/Health Lottery.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
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Parking
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- The store does not have its own parking facilities.
- There are parking bays available directly outside the store on Neasden Lane.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- The bus stop is located on the North Circular Road. It is served by the 112 bus which goes to Ealing/North Finchley.
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By Train
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- The nearest train station is Wembley Stadium.
- Wembley Stadium railway station is 2.3 miles away from the store.
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By Underground
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- The nearest underground station is Neasden.
- Neasden underground station is 0.5 miles away and is on the Jubilee line with direct links to Stanmore and Stratford.
Getting Help and Assistance
- There is a colleague available for help and assistance.
- A colleague will be available at the checkouts or within the aisles.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- To obtain mobility aids please contact A member of staff.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- There is a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- The defibrillator is located on the wall to the left of the staffed checkouts.
Public Parking
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On Street Blue Badge Parking
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- There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
- The on street Blue Badge parking bay(s) is/are located on Birse Crescent.
- The dimensions of the on street Blue Badge parking bay(s) surveyed are 220cm x 460cm (7ft 3in x 15ft 1in).
- There are not parking charges for the on street Blue Badge parking bay(s).
- Parking is free for Blue Badge holders.
- Birse Crescent is less than 0.1miles from the store.
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On Street Standard Parking
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- Standard on street parking is available.
- The standard on street parking is located on Neasden Lane.
- There are parking bays located directly outside the store and along the length of Neasden Lane. Parking is by app or by coins. Parking charges vary depending on your method of payment (30minutes = £1.50 cash/£1 by app).
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Approach
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Approach
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- The surface of the approach is block paving.
- The approach surface is uneven in places.
- There is step-free access on the approach.
- There is a slope with a very easy incline.
Entrance
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Entrance
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- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The door(s) is/are easy to open.
- The width of the door opening is 150cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 120cm.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- The minimum aisle width is 90cm.
- There are some product bins around the shop and towards the checkouts.
- The lighting levels are moderate to good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
- A seat can be requested from a member of staff.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located On the left hand side of the store.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are moderate to good.
- There is a/are staffed checkout(s) and self-service checkout(s).
- There are 4 staffed checkout and 2 self service checkouts.
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 90cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; The two right hand, staffed checkouts.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are not trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); The far right staffed checkout worked however the one to the left did not.
- The hearing assistance system(s) was/were tested on 23/06/2021.
- The hearing assistance system(s) was/were working at the time of testing.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 90cm and 130cm.
- The chip & pin card machines are not accessible from the self-service checkout(s).
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.
ATM(s)
- The ATM(s) is/are located On the left of the store facade.
- The ATM(s) is/are 8m from the main entrance.
- The controls/screen heights vary between 87cm and 117cm.
- There is not a lowered ATM available.