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Tesco Newmarket Extra Petrol Station

Fordham Road, Newmarket, CB8 7AH

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Access Guide

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Petrol Station Summary

Getting Here

Petrol Station Forecourt

  • Forecourt and Pumps View
    • Colleagues are able to provide assistance at the pumps.
    • To get help, sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
    • The pumps are not clearly signed.
    • It is possible to pay at the pump.
    • The height range of the pump controls/screen is 120cm to 135cm.
    • The height of the fuel pump nozzle slot is 130cm.
    • There are not lowered pay at pump screens available.
    • The paper towel dispenser(s) is/are at a height of 110cm.
    • The disposable glove dispenser(s) is/are at a height of 114cm.
    • The tyre pressure machine control heights vary between 101cm and 140cm.
    • The height of the tyre pressure pump slot is 111cm.
    • The height of the water pump slot is 111cm.

Entrance

  • Entrance View
    • This information is for the entrance located at the front of the shop.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped or stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 81cm.
  • Ramp/Slope View
    • The ramp/slope is located to the right of the entrance as you face it.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides of the ramp.
    • The width of the ramp/slope is 116cm.
    • The ramp does not have resting areas.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located in front of the shop entrance.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 13cm.
    • The depth of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on the right going up the step(s).
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.

Shop

  • Access and Circulation View
    • There is step-free access throughout.
    • The majority of aisle widths are not 150cm+.
    • The lighting levels are good.
    • A seat cannot be made available if required.
    • Background music is played at all times.
  • Checkout Area View
    • The checkout(s) is/are located to the left as you enter the shop.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are not clearly signed.
    • The lighting levels at the checkout(s) are good.
    • There is a/are standard checkout(s).
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the standard checkout(s).
    • The height of the staffed checkout(s) is/are 100cm.
    • There is not a lowered section at the staffed checkout(s).
    • The chip & pin card machines are not accessible from the standard checkout(s).
    • There is a hearing assistance system at the staffed checkout(s).
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Colleagues are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 22/03/2021.
    • The hearing assistance system was not working at the time of testing.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.