You are on Summary. Skip to the next section.

Summary

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• Services Available View
  • In this store these services are available; National/Health Lottery, Photobooths, Krispy Kreme and Costa Coffee.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store does not have its own parking facilities.
  • The store is located on the south side of Edinburgh Old Town on the A7 Nicolson Street.
    There is pay and display on-street standard parking on Nicolson Street with parking limited to 1 hour.
    Parking is free of charge and without time limit at on-street pay and display spaces for Blue Badge holders.
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • There are local bus services that serve Nicolson Street. The Surgeon's Hall bus stop is served by bus services 7, 31, 37, 47, 47B, N31 and N37, operated by Lothian buses.
    Additionally the West Richmond Street bus stop is served by bus route 14 around the corner from the store.
  • For more information on Lothian buses in the Edinburgh area please click here (opens new tab).
• By Train View
  • The nearest train station is Edinburgh.
  • Edinburgh is the main station with local and national train services. It is located approximately 850m (0.5 miles) north of the store in the centre of the city.
    Edinburgh Station is fully accessible to platforms, booking offices and ticket machines and ramps are available to board trains.
  • For more information on services and facilities at Edinburgh Station please click here (opens new tab).
  • For more information on local and national train services to Edinburgh please click here (opens new tab).
• By Tram View
  • The nearest tram stop is York Place.
  • The Edinburgh tram service runs east-west to the city centre from the airport.
    The nearest stop to the store is Princes Street, approximately 1.5km (0.9 miles) north of the store on Princes Street.
  • For more information onhttps://edinburghtrams.com please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• To get assistance please speak to a colleague at the customer service counter.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is a/are wheelchair(s) available to borrow.
• To obtain mobility aids please contact customer service.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• The types of trolley available at this store include; standard (shallow).
• There is not a water bowl available for assistance dogs.
• There is not a Tesco Grocery Click+Collect service in the store.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• The defibrillator is located next to customer service.
  Wheeled baskets and standard wired baskets are available.

You are on Public Parking. Skip to the next section.

Public Parking

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• On Street Standard Parking View
  • Standard on street parking is available.
  • The standard on street parking is located on Nicolson Street.
  • Parking is pay and display with a maximum stay of 1 hour. Parking for Blue Badge holders is free of charge and without time limit at the on-street standard pay and display spaces.
    Additional pay and display parking with a 4 hour maximum stay may be found in West Richmond Street and in Davie Street to rear of the store (accessed via Gibbs Entry passageway at the side of the store).
• Public Car Park View
  • There is not a car park for public use within approximately 200m (219yd).
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).
• Additional Public Parking Information View
  • For more information on public parking please click here (new tab).

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located at the front left of the store.
• The ATM(s) is/are 20m from the store entrance.
• The height of the ATM(s) controls/screens is 93cm.
• There is not a lowered ATM available.

You are on Entrance (Store Entrance). Skip to the next section.

Entrance (Store Entrance)

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• Entrance View
  • This information is for the entrance located to the front right of the store.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'TESCO metro'.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 200cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 144cm.
  • There are security pillars at the entrance doors.
  • The security pillars do contrast visually with the flooring.
  • The minimum width between the security pillars is 193cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 118cm.
  • There is a slope with a very easy incline.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are 150cm+.
  • There are pillars with grey protective identification bands that reduce widths in some aisles.
    There are product displays and promotions at the ends of aisles that reduce aisle widths.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There are mats in aisles that might be perceived as holes.
  • The lighting levels are moderate to good.
  • Resting/seating areas are available in this store.
  • Resting/seating areas are located in the checkout exit lobby.
  • There is bench seating only.
  • A seat can be made available if required.
  • Background music is played at all times.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is not provided.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located at the front of the store, to the left as you enter.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are not clearly signed.
  • The lighting levels at the checkout(s) are moderate to good.
  • There is a/are self-service checkout(s) and staffed checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 71cm.
  • There is not a lowered section at the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; 4.
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is/are signed.
  • Colleagues are trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance system(s) was/were tested on 21/03/2021.
  • The hearing assistance system(s) was/were working at the time of testing.
  • The height of the shopping collection shelf is 83cm.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 82cm and 130cm.
  • The chip & pin card machines are not accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).

You are on Counter (Customer Service). Skip to the next section.

Counter (Customer Service)

• The counter is located to the right as you enter the store.
• The counter is approximately 5m from the store entrance.
• The counter is clearly visible from the entrance.
• There is step-free access to the counter.
• There is a clear unobstructed route to the counter.
• The counter is not clearly signed.
• There are windows, TVs, glazed screens or mirrors at/behind the counter.
• The counter is not placed in front of a plain background.
• The lighting levels at the counter are moderate to good.
• The height of the counter is 102cm.
• There is sufficient space to write or sign documents on the counter.
• There is not a lowered section of the counter.
• The counter is staffed.
• There is a hearing assistance system at the counter.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Colleagues are trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 31/03/2021.
• The hearing assistance system was working at the time of testing.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.

You are on Exit (Checkouts Exit). Skip to the next section.

Exit (Checkouts Exit)

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• Exit View
  • This information is for the exit located at the front of the store, beyond the checkouts.
  • The exit area/door is not clearly signed internally.
  • There is step-free access at this exit.
  • There is a dark mat or floor marking at this exit area which may look like a hole to some people.
  • The exit door(s) does not/do not contrast visually with its immediate surroundings.
  • The door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 110cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 140cm.
  • There is bench seating in the exit lobby.
  • There is a slope with a very easy incline.