Access Guide
Express with Petrol Station Summary
- The details within this access guide relate to the store and not the building.
-
Services Available
View
- Other services available include; a petrol station, National/Health Lottery, Costa Coffee Express and Self Service Jet Wash.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
-
Facilities Available
View
- The following facilities are available at this store; an accessible toilet.
Getting Here
-
Parking
View
- The store has its own parking facilities.
-
By Bus
View
- There is not a bus stop within 150 metres of the store entrance.
- The bus stop is on Queen Alexander Road and is one mile from the store.
- For more information on for bus timetables please click here (opens new tab).
-
By Train
View
- The nearest train station is Newcastle Central Station.
- Newcastle Central Railway Station is 4.6 miles from the Tesco Store.
- For more information on train time tables please click here (opens new tab).
- For more information on Newcastle Central Station please click here (opens new tab).
-
By Metro
View
- The nearest Metro station is North Shields Metro.
- The store is 1.6 miles from the North Shields Metro.
- For more information please click here (opens new tab).
Getting Help and Assistance
- A colleague is normally available on the shop floor or at the checkouts.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (shallow).
- There is a water bowl available for assistance dogs.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Parking
- The store does have its own parking facilities.
- The car park is located Beach Road.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is concrete.
-
Parking
View
- All parking spaces are provided on a first come first served basis.
- Additional parking is available in an overflow car park.
-
Blue Badge Parking
View
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 1 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 237cm x 420cm.
- The Blue Badge parking bays have a marked zone to one side and the rear.
- The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
-
Access from the Car Park
View
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The entrance is clearly visible from the car park.
- Pedestrian walkways are available in the car park.
- The surface on the approach to the entrance(s) is concrete.
- There is a pedestrian crossing between the designated Blue Badge parking bays and the entrance.
- The pedestrian crossing is level (flush) with the Blue Badge parking bays and is level with the approach to the entrance(s).
-
Drop-off Point(s)
View
- There is not a/are not clearly marked drop-off point(s).
Petrol Station Forecourt
-
Forecourt and Pumps
View
- Colleagues are able to provide assistance at the pumps.
- The pumps are clearly signed.
- It is possible to pay at the pump.
- The height range of the pump controls/screen is 143cm to 167cm.
- The height of the pump controls/screen is 143cm.
- The height range of the fuel pump nozzle slot is 125cm to 163cm.
- The height of the fuel pump nozzle slot is 165cm.
- The paper towel dispenser(s) is/are at a height of 86cm.
- The disposable glove dispenser(s) is/are at a height of 110cm.
- The tyre pressure machine control heights vary between 126cm and 134cm.
- The height of the tyre pressure pump slot is 98cm.
- The height of the water pump slot is 98cm.
ATM(s)
- The ATM(s) is/are located to the left of the main entrance.
- The ATM(s) is/are 15m from the nmain entrance.
- There are barriers on the approach to the ATM(s).
- The height of the bollard(s) is 101cm.
- The bollards have a visual identification band the tarmac.
- The controls/screen heights vary between 88cm and 112cm.
- There is not a lowered ATM available.
Approach
-
Approach
View
- The surface of the approach is concrete.
- There are bollards on the approach.
- The height of the bollard(s) is 101cm.
- The bollards have a visual identification band.
- The minimum width between the bollards is 133cm.
- There is step-free access on the approach.
- There is a slope with a very easy incline.
Entrance
-
Entrance
View
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 108cm.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 135cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 90cm.
Getting Around
-
Access and Circulation
View
- There is step-free access throughout the store.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 95cm.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
- A seat can be made available if required.
-
Signage
View
- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Checkouts
-
Checkout Area
View
- The checkout(s) is/are located to the left as you enter the store .
- There is a/are staffed checkout(s).
-
Staffed Checkout(s)
View
- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 90cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are not accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The type of system is a fixed loop.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); only checkout one has the hearing loop.
- The hearing assistance system(s) was/were tested on 03/08/2021.
- The hearing assistance system(s) was/were working at the time of testing.
Accessible Toilet(s)
- There is an/are accessible toilet(s) available.
- This is a standalone accessible toilet cubicle.
-
Location and Access
View
- This accessible toilet is located to the right of the checkouts.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is written text signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens inwards.
- The door is easy to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 85cm (2ft 9in).
- The contrast between the internal door and wall is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is good.
-
Toilet Features
View
- The dimensions of the accessible toilet are 140cm x 220cm (4ft 7in x 7ft 3in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- The transfer space is obstructed by a female sanitary bin and a waste disposal bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is poor.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- There is a/are coat hook(s).
- The height of the coat hook is 107cm from the floor.
-
Additional Fixtures
View
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf is at a height of 50cm.
- The shelf is located where it is reachable.
- The toilet has a cistern.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 97cm (3ft 2in).
- The contrast between the toilet roll holder and the wall is fair.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 112cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer can be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 110cm (3ft 7in).
- The contrast between the hand dryer and the wall is poor.
Standard Toilet(s)
- Standard toilet facilities are not available.