You are on Summary. Skip to the next section.

Summary

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• Services Available View
  • The following Tesco services are available at this store; Scan as you Shop, travel money, a café, Tesco Grocery Click+Collect services, electric vehicle charging points, a pharmacy, F&F Clothing and a petrol station.
  • In this store these services are available; Costa Coffee Express, Timpson's, Vision Express, National/Health Lottery, Rug Doctor (Carpet Cleaning), Coin Exchange, Photobooths and Air & Water unit.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).
• Facilities Available View
  • The following facilities are available at this store; an accessible toilet, standard toilets and baby changing facilities.

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store has its own parking facilities.
  • Additional parking is not available at the petrol station.
  • Tesco North Shields Extra has both standard and Blue Badge parking for staff and customers.
• By Bus View
  • There is not a bus stop within 150 metres of the store entrance.
  • The nearest bus stop is Norham Road-Mfi, located on Norham Road and is approximately 410m from the store. The 91, 676, S660, W3 and 310 Cobalt & Coast services stops here.
  • For more information on bus services nearby the store please click here (opens new tab).
• By Train View
  • The nearest train station is Heworth.
  • The nearest train station is Heworth, this is served by Northern Railway and is 8.5 miles from the store.
  • For more information on train services at Heworth please click here (opens new tab).
  • For more information on Heworth train station please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• If assistance is needed please go to the customer service counter.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is a/are wheelchair(s) and mobility/electric scooter(s) with large basket(s) attached available to borrow.
• To obtain mobility aids please contact the customer service counter.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• The types of trolley available at this store include; standard (large), standard (shallow), standard (large) with baby seat, wheelchair attachable and adapted with padded seat/headrest.
• There is a water bowl available for assistance dogs.
• There is a Tesco Grocery Click+Collect service in the store.
• Customers can obtain online Tesco Grocery Click+Collect items from the car park collection station.
• There is not a portable hearing assistance system.
• Colleagues are trained to use the hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Parking. Skip to the next section.

Parking

• The store does have its own parking facilities.
• The car park is located off Norham Road.
• The car park type is open air/surface.
• The car park does not have a height restriction barrier.
• The car park surface is tarmac.

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• Parking View
  • Clearly marked/signposted parent and child parking bays are available.
  • All parking spaces are provided on a first come first served basis.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 28 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 228cm x 470cm.
  • The Blue Badge parking bays have a marked zone to both sides and rear.
  • The marked zones around the Blue Badge parking bays have not got at least the recommended width of 120cm.
  • The marked zones around the Blue Badge parking bays are 110cm wide.
• Paying View
  • Parking is free for up to 3 hours.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The entrance is clearly visible from the car park.
  • Pedestrian walkways are available in the car park.
  • The surface on the approach to the entrance(s) is tarmac.
  • There is a pedestrian crossing between the designated Blue Badge parking bays and the entrance.
  • The pedestrian crossing is level (flush) with the Blue Badge parking bays and is level with the approach to the entrance(s).
  • The pedestrian crossing has tactile paving on both sides.
• Drop-off Point(s) View
  • There is a/are clearly marked drop-off point(s).
  • The drop-off point(s) is/are located on the right side of the car park and along the street leading to the car park.
  • The route from the drop-off point(s) to the entrance is accessible to a wheelchair user unaided.
  • There is no tactile paving on dropped kerbs between the drop-off point(s) and the entrance.

You are on Electric Vehicle Charging Points. Skip to the next section.

Electric Vehicle Charging Points

• There is a/are electric vehicle charging point(s) available.
• The provider of the charging point(s) is Pod Point.
• The charging speed is unknown.
• The electric vehicle charging point(s) is/are located in the front left corner of the car park.
• Colleagues are able to provide assistance with the electric vehicle charging points.
• If assistance is needed please contact the customer service counter.
• There is/are 4 electric vehicle charging point(s).
• The electric vehicle charging bay(s) is/are clearly marked and signposted.
• The dimensions of the electric vehicle charging bay(s) surveyed are 231cm x 471cm.
• The charging point(s) is/are located to the front as you approach the bay(s).
• The height range of the electric vehicle charging point nozzle slot is 100cm to 109cm.
• An app is required to use the charging point(s).
• Parking charges apply for all users (including Blue Badge holders).
• Payment signs are not provided.
• Payment for charging is made over the phone and via an app/online.
• There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.

You are on Approach (Car Park Entrance). Skip to the next section.

Approach (Car Park Entrance)

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• Approach View
  • The surface of the approach is tarmac.
  • The approach surface is uneven in places.
  • There are bollards on the approach.
  • The height of the bollard(s) is 100cm.
  • The bollards contrast(s) visually with the tarmac.
  • The minimum width between the bollards is 75cm.
  • There is step-free access on the approach.

You are on Approach (Street Entrance). Skip to the next section.

Approach (Street Entrance)

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• Approach View
  • The surface of the approach is tarmac.
  • The approach surface is uneven in places.
  • There are bollards on the approach.
  • The height of the bollard(s) is 101cm.
  • The bollards contrast(s) visually with the tarmac.
  • The minimum width between the bollards is 51cm.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient and has handrails on both sides.

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located in the front right corner of the car park and opposite the entrance.
• The ATM(s) is/are 10m from the car park entrance.
• There are bollards on the approach to the ATM(s).
• The height of the bollard(s) is 102cm.
• The bollards contrast visually with the tarmac.
• The minimum width between the bollards is 120cm.
• The controls/screen heights vary between 108cm and 137cm.
• There is not a lowered ATM available.
• There is an earphone jack and volume adjust button available.
• There is a slope with an easy incline in front of the ATM.

You are on Entrance (Car Park Entrance). Skip to the next section.

Entrance (Car Park Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the car park.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 210cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 200cm.
  • There are identical sets of doors at either side of the entrance foyer.
  • There are security pillars at the entrance doors.
  • The security pillars do contrast visually with the flooring.
  • The minimum width between the security pillars is 115cm.
  • There are hand baskets on the left and right as you enter.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitisers range between 115cm and 117cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.

You are on Entrance (Street Entrance). Skip to the next section.

Entrance (Street Entrance)

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• Entrance View
  • This information is for the entrance located along the road that is off Norham Road and leads to the car park.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 109cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 250cm.
  • There are identical sets of doors at either side of the entrance foyer.
  • There are security pillars at the entrance doors.
  • The security pillars do contrast visually with the flooring.
  • The minimum width between the security pillars is 131cm.
  • This entrance was not in use at the time of the survey (24/11/2021).

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are 150cm+.
  • The minimum aisle width is 123cm.
  • Some aisles are obstructed by product bins and pillars.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There are mats in aisles that might be perceived as holes.
  • The lighting levels are good.
  • Resting/seating areas are available in this store.
  • Resting/seating areas are located within the café.
  • There is bench seating and also a mixture of single seats with and without armrests.
  • Background music is only played at certain times.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is provided.

You are on Tesco Mobile. Skip to the next section.

Tesco Mobile

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• Tesco Mobile Area View
  • Tesco Mobile is located to the right as you enter, to the right of the checkouts and at the front of the store.
  • Tesco Mobile is approximately 35m from the car park entrance.
  • Clear signage for Tesco Mobile is visible from the entrance.
  • There is step-free access to Tesco Mobile.
  • There is a clear unobstructed route to Tesco Mobile.
  • Tesco Mobile is clearly signed.
  • There is some flooring in this area which is shiny and could cause issues with glare or look slippery to some people.
  • Resting/seating areas are available in this area.
  • There is bench seating and single seats without armrests.
  • Background music is only played at certain times.
  • Lighting levels are good.
• Counter View
  • There are windows, TVs, glazed screens or mirrors at/behind the counter.
  • The counter is not placed in front of a plain background.
  • The lighting levels at the counter are good.
  • The height of the counter is 101cm.
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system at the counter.
• Consultation Desk(s) View
  • Tesco Mobile has 2 consultation desk(s) available.
  • The consultation desk surveyed is 3m from the counter.
  • There is a clear unobstructed route to the consultation desk(s).
  • There is room for a wheelchair user to manoeuvre.
  • The distance between the floor and the underside of the desk(s) is 72cm.
  • There is not sufficient space to write or sign documents on the desk(s).
  • There is bench seating and single seats without armrests.

You are on F&F Clothing. Skip to the next section.

F&F Clothing

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• F&F Clothing View
  • F&F Clothing is located to the left as enter via the car park entrance and in rear left corner of the store.
  • F&F Clothing is approximately 10m from the car park entrance.
  • F&F Clothing is clearly visible from the entrance.
  • There is step-free access to F&F Clothing.
  • There is a clear unobstructed route to F&F Clothing.
  • F&F Clothing is clearly signed.
  • The majority of aisle widths are 150cm+.
  • The minimum aisle width is 114cm.
  • Some aisles are obstructed by product bins, clothing racks and pillars.
  • There is some flooring in this area which is shiny and could cause issues with glare or look slippery to some people.
  • Lighting levels are good.
  • Resting/seating areas are available in this area.
  • The seats do not have armrests.
  • Background music is only played at certain times.
• Accessible Fitting Room(s) View
  • There is/are 3 fitting room(s) in total within the store, 1 of which is an accessible fitting room.
  • The accessible fitting room(s) is/are not clearly signed.
  • There is not a curtain opening to access the accessible fitting room(s).
  • The clear width of the fitting room opening is 85cm.
  • The dimensions of the accessible fitting room(s) are 265cm x 200cm.
  • There is not clear manoeuvring space in the accessible fitting room(s), due to storage.
  • There is a/are wall mounted rail(s) in the accessible fitting room(s).
  • There is not a drop down rail in the accessible fitting room(s).
  • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 18cm from the floor.
  • There are coat hooks in the accessible fitting room(s) at 137cm and 160cm from the floor.
  • There is not an emergency alarm in the accessible fitting room(s).
  • There is not a chair available in the accessible fitting room(s).
  • There is a functional assistance bell in the accessible fitting room(s).
  • The height of the assistance bell from the floor is 125cm.
• Standard Fitting Room(s) View
  • There is/are 2 standard fitting room(s) within the store.
  • The fitting room(s) is/are not clearly signed.
  • There is not a chair/stool/changing bench in the standard fitting room(s).
  • The fitting rooms were closed at the time of the survey due to Covid (24/11/2021).

You are on Pharmacy. Skip to the next section.

Pharmacy

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• Pharmacy Area View
  • The Pharmacy is located to the left as you enter, to the right of F&F and at the rear of the store.
  • The Pharmacy is approximately 45m from the car park entrance.
  • Clear signage for the Pharmacy is visible from the entrance.
  • There is step-free access to the Pharmacy.
  • There is a clear unobstructed route to the Pharmacy.
  • The Pharmacy is clearly signed.
  • There is some flooring in this area which is shiny and could cause issues with glare or look slippery to some people.
  • Resting/seating areas are available in this area.
  • There are seats with armrests on both sides.
  • Background music is only played at certain times.
• Counter View
  • There are windows, TVs, glazed screens or mirrors at/behind the counter.
  • The counter is not placed in front of a plain background.
  • The lighting levels at the counter are good.
  • The height of the counter is 96cm.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is a hearing assistance system at the counter.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Colleagues are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 24/11/2021.
  • The hearing assistance system was not working at the time of testing.
• Consultation Room(s) View
  • The pharmacy has 1 consultation room(s) available.
  • The consultation room is 5m from the pharmacy counter.
  • The consultation room is clearly signed.
  • There is not a clear unobstructed route to the consultation room.
  • There is a/are door(s) leading into the consultation room.
  • There is written signage on or near the door.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The clear door width is 87cm.
  • There is not room for a wheelchair user to manoeuvre within the consultation room.
  • There are seats with armrests on both sides.
  • Background music is only played at certain times.
  • Lighting levels are good.
  • The consultation room is fully enclosed.

You are on Café. Skip to the next section.

Café

• The following information is for the café.
• The café is located to the right as you enter via the car park entrance and on the right side store.
• There is step-free access to the café.
• Tables cannot be booked in advance.
• There is a counter where food and drink can be ordered.
• Colleagues can bring food and/or drinks to tables.
• Menu types include; picture wall menus and written wall menus.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• Colleagues can read menus to customers if requested.
• The type of food served here is hot and cold meals and snacks.
• Plastic/takeaway cups are available.
• Adapted cups are not available.
• Adapted cutlery is not available.
• Drinking straws are available.
• This area does play background music.
• Background music is only played at certain times.
• There is not a hearing assistance system.
• The height of the counter is 87cm.
• The height of the tray counter/rail is 82cm.
• There is a moveable card machine available for payment.
• There is ample room for a wheelchair user to manoeuvre.
• There are some tables which are accessible to wheelchair users.
• The height between the floor and the underside of the lowest dining table is 70cm.
• The distance between the floor and the underside of the highest dining table is 74cm.
• The standard height for the underside of dining tables is 73cm.
• The surface height of the lowest table is 73cm.
• The surface height of the highest table is 77cm.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests on both sides.
• There are also coffee tables, armchairs and bench seats.
• The type of flooring in this area is carpet and vinyl.
• There is flooring which is shiny and could cause issues with glare or look slippery to some people.
• There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
• The lighting levels are good.
• Lighting levels may be lower in the evening.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located to the right as you enter via the car park entrance and at the front of the store.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are staffed checkout(s), basket only checkout(s) and self-service checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 91cm.
  • There is not a lowered section at the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; 15.
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is/are signed.
  • Colleagues are trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); 15.
  • The hearing assistance system(s) was/were tested on 24/11/2021.
  • The hearing assistance system(s) was/were not fully functional at the time of testing.
• Basket Only Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the basket only checkout(s).
  • The basket only checkout(s) is not/are not placed in front of a plain background.
  • The height of the basket only checkout(s) is/are 91cm.
  • There is not a lowered section at the basket only checkout(s).
  • The chip & pin card machines are accessible from the basket only checkout(s).
  • There is not a/are not hearing assistance system(s) at the basket only checkout(s).
  • The shelf that is available to place your basket on is 75cm high.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 64cm and 129cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).
  • The shelf that is available to place your basket on is 54cm high and the bagging area is 49cm high.
• Scan as you Shop View
  • The controls/screen heights for the self-service checkout(s) vary between 64cm and 129cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).
  • The shelf that is available to place your basket on is 65cm high.

You are on Counter (Customer Service). Skip to the next section.

Counter (Customer Service)

• The counter is located to the right as you enter.
• The counter is approximately 5m from the car park entrance.
• The counter is clearly visible from the entrance.
• There is step-free access to the counter.
• There is a clear unobstructed route to the counter.
• The counter is clearly signed.
• There are windows, TVs, glazed screens or mirrors at/behind the counter.
• The counter is not placed in front of a plain background.
• The lighting levels at the counter are good.
• The height of the counter is 100cm.
• There is not sufficient space to write or sign documents on the counter.
• There is a lowered section of the counter.
• The height of the lowered section at the counter is 71cm.
• There is sufficient space to write or sign documents on the lowered section of the counter.
• There is a clear knee recess beneath the lowered section of the counter.
• The counter is staffed.
• There is a hearing assistance system at the counter.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Colleagues are trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 24/11/2021.
• There is a hearing assistance system on the left side and right side of the counter. The hearing assistance system on the left side was not on but the hearing system on the right side was on and working.

You are on Counter (Travel Money). Skip to the next section.

Counter (Travel Money)

• The counter is located to the right as you enter and to the right of the customer service counter.
• The counter is approximately 5m from the car park entrance.
• The counter is clearly visible from the entrance.
• There is step-free access to the counter.
• There is a clear unobstructed route to the counter.
• The counter is clearly signed.
• There are windows, TVs, glazed screens or mirrors at/behind the counter.
• The counter is not placed in front of a plain background.
• The lighting levels at the counter are low to moderate.
• The height of the counter is 91cm.
• There is sufficient space to write or sign documents on the counter.
• There is not a lowered section of the counter.
• The counter is staffed.
• There is a hearing assistance system at the counter.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Colleagues are trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 24/11/2021.
• The hearing assistance system was working at the time of testing.

You are on Accessible Toilet(s) (Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the right as you enter, to the right of Tesco Mobile and at the front of the store.
  • This accessible toilet is approximately 35m (38yd 10in) from the car park entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards.
  • The door may be difficult to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 80cm (2ft 7in).
  • The contrast between the internal door and wall is fair.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is fair.
• Toilet Features View
  • The dimensions of the accessible toilet are 213cm x 240cm (6ft 12in x 7ft 10in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 142cm (4ft 8in).
  • The transfer space is obstructed by a female sanitary bin and a waste disposal bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a sensor flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is poor.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and nappy/incontinence items bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 63cm.
  • The shelf is located where it is reachable.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 86cm (2ft 10in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is sensor.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 96cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 100cm (3ft 3in).
  • The contrast between the hand dryer and the wall is good.

You are on Parent and Baby Room. Skip to the next section.

Parent and Baby Room

• There is a parent and baby room.
• The parent and baby room is located to the right as you enter, to the right of Tesco Mobile and at the front of the store.
• The parent and baby room is approximately 30m from the car park entrance.
• There is step-free access into the parent and baby room.
• A colleague does not need to be notified for use of the room.
• There is pictorial signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table is 80cm.
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 74cm.
• The wash basin tap type is sensor.
• There is a/are chair(s) in the parent and baby room.
• There is a chair with armrests on both sides.
• There is not a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are moderate to good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located to the right as you enter, to the right of Tesco Mobile and at the front of the store.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 35m from the entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 86cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are moderate to good.