You are on Summary. Skip to the next section.

Summary

• Tesco Notte Street Express link (new tab) - click here.

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• Services Available View
  • In this store these services are available; Costa Coffee Express and National/Health Lottery.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).

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Getting Here

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• Parking View
  • The store does not have its own parking facilities.
• By Bus View
  • There is not a bus stop within 150 metres of the store entrance.
  • Ocean City Heights bus stop on Lockey Street is 160 metres away with services to Plymouth City centre.
  • For more information on Plymouth bus services please click here (opens new tab).
• By Train View
  • The nearest train station is Plymouth.
  • Plymouth Station is 1.1 miles away with services to London Paddington, Penzance and Exeter St. James.
  • For more information on Cross Country Trains services please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• For help and assistance please go to the checkouts or approach any member of staff around the store.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• There is a water bowl available for assistance dogs.
• There is not a Tesco Grocery Click+Collect service in the store.
• There is not a Tesco Collect+ service in the store.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Public Parking. Skip to the next section.

Public Parking

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• On Street Standard Parking View
  • Standard on street parking is available.
  • The standard on street parking is located on Armada Way.
• Public Car Park View
  • There is not a car park for public use within approximately 200m (219yd).
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).
• Additional Public Parking Information View
  • For more information on public parking please click here (new tab).
• Comments View
  • Location code for this parking area is 16995.

You are on Approach (Pedestrian approach at side of store from Armada Way). Skip to the next section.

Approach (Pedestrian approach at side of store from Armada Way)

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• Approach View
  • The surface of the approach is stone/concrete tiles.
  • The approach surface is uneven in places.
  • There are obstructions on the approach.
  • There is a large single structural column on the approach to the entrance this limits width of access down to 155cm at its narrowest.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a steep gradient and has no handrails.
  • There is a level landing at the top of the ramp/slope.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • There is a/are step(s) on the approach.
  • There is/are 3 unmarked step(s), with no handrails.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The depth of the steps are 30cm.
  • The step(s) has/have tactile paving at the top and bottom.

You are on Approach (Approach from Notte Street). Skip to the next section.

Approach (Approach from Notte Street)

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• Approach View
  • The surface of the approach is stone/concrete tiles.
  • There are obstructions on the approach.
  • The minimum width between the obstructions is 155cm.
  • There is a Structural column on approach that reduces access to entrance.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient.
  • There is a level landing at the top of the ramp/slope.

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located ATM is located to the right of the store entrance .
• The ATM(s) is/are 3m from the entrance.
• The controls/screen heights vary between 90cm and 115cm.
• There is not a lowered ATM available.

You are on Entrance. Skip to the next section.

Entrance

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• Entrance View
  • This information is for the entrance located at the right hand corner of the store.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'TESCO express'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 147cm.
  • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
  • There are security pillars at the entrance doors.
  • The security pillars do contrast visually with the flooring.
  • The minimum width between the security pillars is 150cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 120cm.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are not 150cm+.
  • The minimum aisle width is 85cm.
  • Structural column obstructs one aisle.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are moderate to good.
  • Resting/seating areas are not available in this store.
  • A seat can be made available if required.
  • Background music is played at all times.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is not consistent throughout the store.
  • Dementia friendly signage is not provided.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located Checkout area is located to the right as you enter the store .
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are clearly signed.
  • The lighting levels at the checkout(s) are moderate to good.
  • There is a/are self-service checkout(s) and staffed checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 90cm.
  • There is a lowered section at the staffed checkout(s).
  • The height of the lowered section at the staffed checkout(s) is 70cm.
  • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; Staffed checkout to the left.
  • The type of system is a fixed loop.
  • Some of the hearing assistance systems are signed.
  • Colleagues are not trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); checkout to the far left.
  • The hearing assistance system(s) was/were tested on 27/10/2021.
  • The hearing assistance system(s) was/were working at the time of testing.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 110cm and 130cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.