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Tesco Old Portsmouth Express

19 St Georges Road, Portsmouth, PO1 2EW

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Access Guide

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Overview

Parking

  • Car Park View
    • The car park is located in front of the store, off Warblington Street.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There is 1 designated Blue Badge parking bay available.
    • The Blue Badge bay is clearly marked.
    • The Blue Badge parking bay dimensions are 328cm (width) x 496cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 95cm.
    • The nearest designated bay is 2m from the store entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • This route has bollards.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is free for all users.
    • Parking is free for 30 minutes. Blue badge holders are exempt from parking charges if they tell a member of staff their registration plate.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.

Entrance

  • This entrance is located at the front of the store.
  • The approach to the entrance has uneven surfaces and bollards.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There is a single automatic door.
  • The door opens by sliding.
  • The width of the opening is 120cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.
  • There are security barriers at the entrance.
  • The minimum width of the bollards before the entrance is 89cm.

Supermarket

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are between 150cm - 180cm.
  • Some aisles did have obstructions at the time of the survey, these included: product displays, pillars and advertising boards.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving, self-closing (pull handle) display cabinets, sliding door display cabinets and sliding top cabinets.
  • The flooring is shiny.
  • There is background noise.
  • There is product and overhead aisle signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is consistent throughout.
  • Lighting levels vary due to there being different types of lights in the space.

Staffed Checkouts

  • The staffed checkout area is located straight ahead as you enter the store.
  • The store has a payment counter.
  • There is step-free level access to the staffed checkout area.
  • Payment Counter View
    • The payment counter is located ahead as you enter the store.
    • Signage is not provided for the counter.
    • The height of the counter is 92cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 69cm.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 107cm.
    • The payment machine is portable.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • Lighting levels vary due to there being different types of lights in the space.

Self-Service Checkouts

  • The self-service checkout area is located ahead and to the left as you enter the store.
  • There is step-free level access to the self-service checkout area.
  • The store has self-service touchscreens for basket and trolley combined shops.
  • Lowered self-service touchscreens are not available.
  • Standard Touchscreens View
    • The self-service checkout surveyed was a basket and trolley shop touchscreen.
    • The height of the touchscreen display ranges from 110cm to 137cm from the floor.
    • The touchscreen has the following accessibility aids: adjustable font size and a Call for Assistance button.
    • The height of the scanner is 104cm.
    • The height of the loading area is 45cm.
    • The height of the packing area is 72cm.
    • The card payment machine is at a height of 100cm.
    • The payment machine is at a fixed height.
    • Assistance is available at the self-serve checkouts.