Access Guide
Summary
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Services Available
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- In this store these services are available; National/Health Lottery, Costa Coffee and Costa Coffee Express.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
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Parking
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- The store does not have its own parking facilities.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- The nearest bus stop is on Market Place, approximately 70m from the store.
- For more information on Olney bus times please click here (opens new tab).
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By Train
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- The nearest train station is Wolverton.
- Wolverton Station is approximately 9.1 miles away from the store.
- For more information on timetables and ticket prices please click here (opens new tab).
- For more information on Wolverton Station please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- To get assistance please speak to a colleague at the checkout.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is not a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (shallow).
- There is a water bowl available for assistance dogs.
- There is not a Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- The canteen can be used as a place of safety if required.
Public Parking
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On Street Blue Badge Parking
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- There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
- The on street Blue Badge parking bay(s) is/are located on Silver End.
- The dimensions of the on street Blue Badge parking bay(s) surveyed are 216cm x 473cm (7ft 1in x 15ft 6in).
- The dimensions of the on street Blue Badge parking bays vary in size.
- There are not parking charges for the on street Blue Badge parking bay(s).
- Free parking for Blue Badge holders is for 1 hour only.
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On Street Standard Parking
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- Standard on street parking is available.
- The standard on street parking is located on Silver End.
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Public Car Park
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- There is a car park for public use within approximately 200m (219yd).
- The public car park is located on Market Place.
- The name of the car park is Market Place Short Stay Car Park.
- There is a/are Blue Badge parking bay(s) available within the car park.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
- Additional Public Parking Information View
Electric Vehicle Charging Points (BP Pulse - Market Place)
- There is a/are electric vehicle charging point(s) available.
- The provider of the charging point(s) is BP Pulse.
- The charging speed is unknown.
- The electric vehicle charging point(s) is/are located in Market Place, directly in front of Costa Coffee.
- Colleagues are not able to provide assistance with the electric vehicle charging points.
- There is/are 1 electric vehicle charging point(s).
- The electric vehicle charging bay markings are faded.
- The charging point(s) is/are located to the side as you approach the bay(s).
- The height of the electric vehicle charging point controls/screen is 128cm.
- The height of the electric vehicle charging point nozzle slot is 107cm.
- The charging point(s) require tap and pay (contactless payment).
- Payment signs are not provided.
- Payment for charging is made at the charging point(s).
- For more information and a guide to electric vehicle charging please click here.
- There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.
Approach (Entrance)
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Approach
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- The surface of the approach is tarmac.
- There are obstructions on the approach.
- There is step-free access on the approach.
Entrance
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Entrance
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- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically (away from you).
- The door(s) is/are double width.
- The width of the door opening is 165cm.
- There are security pillars at the entrance doors.
- The barriers do contrast visually with the flooring.
- The minimum width between the security pillars is 152cm.
- There are hand baskets to the right as you enter.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 118cm.
ATM(s)
- The ATM(s) is/are located to the right of the standard checkouts.
- The ATM(s) is/are 10m from the entrance.
- The controls/screen heights vary between 93cm and 122cm.
- There is not a lowered ATM available.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 93cm.
- Some aisles are obstructed by product bins and structural columns.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- A seat cannot be made available if required.
- The Costa Coffee machine controls are between 125cm and 163cm high.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located to the right as you enter.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are staffed checkout(s) and self-service checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 71cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- The following standard checkout(s) have a hearing assistance system; left and right checkouts.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); left and right checkouts.
- The hearing assistance system(s) was/were tested on 09/04/2021.
- The hearing assistance system(s) was/were working at the time of testing.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 107cm and 129cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
- The bagging area is 50cm high.
The basket shelf is 66cm high.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.