Access Guide
Summary
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Services Available
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- The following Tesco services are available at this store; Tesco Collect+ services.
- In this store these services are available; Costa Coffee, Coin Exchange, Photobooths and National/Health Lottery.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
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Parking
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- The store does not have its own parking facilities.
- The store is located on South Street in Perth City centre.
There is on-street Blue Badge and limited standard on-street parking available in South Street.
There is a multi-storey car park in Canal Street with Blue Badge bays approximately 100m from the store. - For more information onhttps://www.pkc.gov.uk/article/14739/Parking-in-Perth-City-Centre please click here (opens new tab).
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- There are bus stops opposite the store in South Street.
Bus Stop L is served by bus routes 57, 57A, 58 and 58A.
Bus Stop M is served by bus routes 7, 7A and 7B Gold (Park and Ride), 7C and 7S.
Bus Stop N is served by bus routes M8, 16, 16B, 51 and X7.
Bus Stop O is served by bus routes 3, 11, 12 and 34C.
Bus services are run by Stagecoach buses. - For more information on Stagecoach bus services in the Perth area please click here (opens new tab).
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By Train
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- The nearest train station is Perth.
- Perth Station is located approximately 0.5 miles (750m) from the store in Leonard Street. The station is a Category A station.
This station has step-free access to all platforms. The Passenger Assist meeting point is at the Ticket Office. - For more information on Perth Station please click here (opens new tab).
- For more information on local train services please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- To get assistance please speak to a colleague at the customer service counter.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a/are wheelchair(s) available to borrow.
- To obtain mobility aids please contact customer service.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (large), standard (shallow) and wheelchair attachable.
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is a Tesco Collect+ service in the store.
- Tesco Collect+ services for customers are located at the Customer Services counter.
- There is not a portable hearing assistance system.
- There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- The place of safety is located in the loading bay area.
- The store is part of the Safe Places scheme.
Public Parking
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On Street Blue Badge Parking
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- There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
- The on street Blue Badge parking bay(s) is/are located on South Street.
- The dimensions of the on street Blue Badge parking bay(s) surveyed are 200cm x 550cm (6ft 7in x 18ft 1in).
- There are not parking charges for the on street Blue Badge parking bay(s).
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On Street Standard Parking
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- Standard on street parking is available.
- The standard on street parking is located on South Street.
- On-street standard parking is for a maximum stay of 1 hour.
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Public Car Park
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- There is a car park for public use within approximately 200m (219yd).
- The public car park is located on Canal Street, to the rear of the store, parallel to South Street.
- The name of the car park is Canal Street.
- There is a/are Blue Badge parking bay(s) available within the car park.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
- Additional Public Parking Information View
ATM(s)
- The ATM(s) is/are located to the left as you face the store.
- The ATM(s) is/are 25m from the store entrance.
- The height of the ATM(s) controls/screens is 87cm.
- There is not a lowered ATM available.
Entrance (Store Entrance)
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Entrance
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- This information is for the entrance located at the front right of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO metro'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 141cm.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 188cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitisers range between 91cm and 101cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- Some aisles widths are reduced by pillars, marked with grey bands and corner edging.
There are product displays and promotion stands on the corner of some aisles. - There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- There are mats in aisles that might be perceived as holes.
- The lighting levels are moderate to good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
- Background music is played at all times.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
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Comments
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- There is normally seating available near the checkouts. These had been removed temporarily at the time of survey (22/03/2021).
Checkouts
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Checkout Area
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- The checkout(s) is/are located at the front of the store, to the left as you enter.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are moderate to good.
- There is a/are staffed checkout(s), self-service checkout(s) and basket only checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 92cm.
- There is not a lowered section at the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 5.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance system(s) was/were tested on 22/03/2021.
- The hearing assistance system(s) was/were working at the time of testing.
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Basket Only Checkout(s)
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- There are no windows, TVs, glazed screens or mirrors at/behind the basket only checkout(s).
- The basket only checkout(s) is not/are not placed in front of a plain background.
- The height of the basket only checkout(s) is/are 83cm.
- There is not a lowered section at the basket only checkout(s) .
- The chip & pin card machines are accessible from the basket only checkout(s).
- There is not a/are not hearing assistance system(s) at the basket only checkout(s).
- The area in which the basket is placed is at a height of 74cm.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 62cm and 132cm.
- The chip & pin card machines are not accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
Counter (Customer Service and Tobacconist)
- The counter is located on the right as you enter the store.
- The counter is approximately 10m from the store entrance.
- The counter is clearly visible from the entrance.
- There is step-free access to the counter.
- There is a clear unobstructed route to the counter.
- The counter is clearly signed.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- The lighting levels at the counter are moderate to good.
- The height of the counter is 102cm.
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- The counter is staffed.
- There is a hearing assistance system at the counter.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Colleagues are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 22/03/2021.
- The hearing assistance system was working at the time of testing.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
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Comments
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- The nearest public accessible toilets are located in the St John's Shopping Centre opposite the store.
Standard Toilet(s)
- Standard toilet facilities are not available.
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Comments
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- The nearest public standard toilets are located in the St John's Shopping Centre opposite the store.
Exit (Checkout Exit)
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Exit
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- This information is for the exit located to the right as you exit the checkout area.
- The exit area/door is clearly signed internally.
- This exit is signed with 'EXIT'.
- There is step-free access at this exit.
- The exit door(s) does not/do not contrast visually with its immediate surroundings.
- The door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 111cm.
- There are security pillars at the exit doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 126cm.
- There is a slope with a very easy incline.