You are on Petrol Station Summary. Skip to the next section.

Petrol Station Summary

• The petrol station is located within Serpentine Green.
• The details within this access guide relate to the petrol station and not the shopping centre.
• Serpentine Green link (new tab) - click here.
• For detailed information on the store itself please click here (new tab)

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• Services Available View
  • The following services are available at this petrol station; Self Service Jet Wash, Costa Coffee Express, Air & Water unit and Pay at Pump.

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Getting Here

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• Parking View
  • The store has shared/public parking facilities.
  • Additional parking is not available at the petrol station.
  • For more information onhttps://www.serpentine-green.com/#facilities please click here (opens new tab).
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • The nearest bus stop to the store is Serpentine Green, located in the Serpentine Green shopping centre car park. The 6citi, 29, 46A, 60, and 904 services stop here.
  • For more information on bus services please click here (opens new tab).
• By Train View
  • The nearest train station is Peterborough.
  • Peterborough Station is approximately 4.0 miles away.
  • For more information on London North Eastern Railway please click here (opens new tab).
  • For more information on Peterborough Station please click here (opens new tab).

You are on Petrol Station Forecourt. Skip to the next section.

Petrol Station Forecourt

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• Forecourt and Pumps View
  • Colleagues are able to provide assistance at the pumps.
  • To get help, sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
  • The pumps are clearly signed.
  • It is possible to pay at the pump.
  • The height range of the pump controls/screen is 128cm to 145cm.
  • The height of the fuel pump nozzle slot is 120cm.
  • There are not lowered pay at pump screens available.
  • The paper towel dispenser(s) is/are at a height of 92cm.
  • The disposable glove dispenser(s) is/are at a height of 97cm.
  • The tyre pressure machine control heights vary between 104cm and 144cm.
  • The height of the tyre pressure pump slot is 110cm.
  • The height of the water pump slot is 110cm.
• Out of Hours Payment Counter View
  • There is step-free access to the counter.
  • The counter is not clearly signed.
  • There are windows, TVs, glazed screens or mirrors at/behind the counter.
  • The counter is not placed in front of a plain background.
  • The height of the counter is 122cm.
  • There is not a lowered section of the counter.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system at the counter.

You are on Parking. Skip to the next section.

Parking

• The car parking facilities are for Blue Badge holders only.
• The car park is located off The Serpentine.
• The car park type is open air/surface.
• The car park does not have a height restriction barrier.
• The car park surface is tarmac.

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• Parking View
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 1 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 478cm.
  • The Blue Badge parking bays have a marked zone to one side but not at the rear.
  • The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The entrance is clearly visible from the car park.
  • Pedestrian walkways are not available in the car park.
  • The surface on the approach to the entrance(s) is tarmac.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located to the right of the petrol station building.
• The ATM(s) is/are 20m from the entrance.
• There are bollards on the approach to the ATM(s).
• The height of the bollard(s) is 105cm.
• The bollards have a visual identification band.
• The minimum width between the bollards is 116cm.
• The controls/screen heights vary between 92cm and 125cm.
• There is not a lowered ATM available.

You are on Ramp(s) or Slope(s) (ATM). Skip to the next section.

Ramp(s) or Slope(s) (ATM)

• There is a ramp/slope located in front of the ATM machine.
• The gradient of the ramp/slope is slight.

You are on Entrance. Skip to the next section.

Entrance

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• Entrance View
  • This information is for the entrance located at the front right of the petrol station building.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 84cm.
  • There is a small lip on the threshold of this entrance, with a height of 2cm or below.

You are on Shop. Skip to the next section.

Shop

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• Access and Circulation View
  • There is step-free access throughout.
  • The majority of aisle widths are not 150cm+.
  • The minimum aisle width is 110cm.
  • The lighting levels are moderate to good.
  • A seat cannot be made available if required.
• Checkout Area View
  • The checkout(s) is/are located to the left as you enter the shop.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are not clearly signed.
  • The lighting levels at the checkout(s) are low to moderate.
  • There is a/are staffed checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the standard checkout(s).
  • The standard checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 101cm.
  • There is not a lowered section at the staffed checkout(s).
  • The chip & pin card machines are not accessible from the standard checkout(s).
  • There is a hearing assistance system at the staffed checkout(s).
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Colleagues are not trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 02/03/2021.
  • The hearing assistance system was working at the time of testing.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.