Skip to main content

Tesco Pittodrie Esso Express

472 King Street, Aberdeen, AB24 3DF

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Express with Petrol Station Summary

  • Services Available View
    • Other services available include; Air & Water unit, a petrol station, National/Health Lottery and Vended Coffee.

Getting Here

Getting Help and Assistance

  • There is a colleague available for help and assistance.
  • For help and assistance please contact the Customer Service checkouts desk to the left as you enter the shop.
  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
  • There is not a colleague trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • There is a seat/chair available within the store.
  • There is a defibrillator in store.
  • There is not a water bowl available for assistance dogs.
  • There is not a Tesco Collect+ service in the store.
  • There is not a portable hearing assistance system.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • The defibrillator is kept in the office with signage at the shop entrance. There are standard wired and wheeled baskets available to the left as you enter the shop.

Parking

  • The store does have its own parking facilities.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The maximum height of the restriction barrier is 430cm (14ft 1in).
  • The car park surface is tarmac.
  • Parking View
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
    • The 430cm height restriction is for the shelter over the petrol station forecourt.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 1 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 500cm.
    • The Blue Badge parking bays have a marked zone only at the rear.
    • The marked zones around the Blue Badge parking bays have not got at least the recommended width of 120cm.
    • The hatched zone at the rear forms part of the walkway to the shop entrance.
  • Paying View
    • Parking is free for up to 30 minutes.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located There is a single sign to the rear of the car park.
    • Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The entrance is clearly visible from the car park.
    • Pedestrian walkways are available in the car park.
    • The surface on the approach to the entrance(s) is tarmac and concrete.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Petrol Station Forecourt

  • Forecourt and Pumps View
    • Colleagues are able to provide assistance at the pumps.
    • For assistance upon arrival please sound your horn and/or wave for attention, put on your hazard lights and place your Blue Badge on the dashboard.
    • The pumps are clearly signed.
    • It is possible to pay at the pump.
    • The height of the pump controls/screen is 115cm.
    • The height of the fuel pump nozzle slot is 128cm.
    • There are not lowered pay at pump screens available.
    • The paper towel dispenser(s) is/are at a height of 99cm.
    • The disposable glove dispenser(s) is/are at a height of 104cm.
    • The tyre pressure machine control heights vary between 100cm and 149cm.
    • The height of the tyre pressure pump slot is 109cm.
    • The height of the water pump slot is 109cm.

ATM(s)

  • The ATM(s) is/are located in the cash machine hub in the car park.
  • The ATM(s) is/are 50m from the shop entrance.
  • There are bollards on the approach to the ATM(s).
  • The height of the bollard(s) is 96cm.
  • The bollards have a visual identification band.
  • The minimum width between the bollards is 118cm.
  • The height of the ATM(s) controls/screens is 91cm.
  • There N/A a lowered ATM available.
  • There is a headphone socket with push button volume control.

Entrance (Shop Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the shop.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'TESCO express'.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 135cm.
    • There are security pillars at the entrance doors.
    • The barriers do contrast visually with the paving.
    • The minimum width between the security pillars is 124cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.

Getting Around (Shop)

  • Access and Circulation View
    • There is step-free access throughout the store.
    • The majority of aisle widths are 150cm+.
    • The minimum aisle width is 110cm.
    • Some aisle widths are reduced by product stands, displays, or promotions. A customer notice board with kicker rail reduces the end of one aisle.
    • The lighting levels are moderate to good.
    • Resting/seating areas are not available in this store.
    • A seat can be made available if required.
  • Signage View
    • Overhead aisle signage is provided.
    • The colour, design and typeface of signs is consistent throughout the store.
    • Dementia friendly signage is not provided.

Checkouts (Customer Service Checkouts)

  • Checkout Area View
    • The checkout(s) is/are located to the left as you enter on the left hand side.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are not clearly signed.
    • The lighting levels at the checkout(s) are moderate to good.
    • There is a/are staffed checkout(s) only.
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
    • The staffed checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 89cm.
    • There is a lowered section at the staffed checkout(s).
    • The height of the lowered section at the staffed checkout(s) is 69cm.
    • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
    • The chip & pin card machines are accessible from the staffed checkout(s).
    • There is a/are hearing assistance system(s) at the staffed checkout(s).
    • The following staffed checkout(s) have a hearing assistance system; second from the left (till 85).
    • The type of system is a fixed loop.
    • The hearing assistance system(s) is/are signed.
    • Colleagues are trained to use the hearing assistance system(s).
    • The hearing assistance system(s) was/were not tested at the time of the survey.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.