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Tesco Port Erin IOM Superstore

Bridson Street, Port Erin, Isle of Man, IM9 6AL

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Access Guide

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Overview

Parking

  • Car Park View
    • The car park is located in front of the store.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 5 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 340cm (width) x 460cm (depth).
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • There are no hatched/marked zones.
    • The nearest designated bay is 5m from the store entrance.
    • The most accessible route from the Blue Badge parking has a steep slope.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • There are no electric vehicle charging points designated for Blue Badge holders.
    • There are 2 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 230cm (width) x 485cm (depth).
    • The nozzle holster is at a suitable height for a wheelchair user.
    • Payment can be made via an app.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance

  • This entrance is located at the front of the store.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a steep gradient.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 148cm.
  • The doors have a low colour contrast.
  • There is a second, single automatic door.
  • The door opens by sliding.
  • The width of the opening is 92cm.
  • The door has a low colour contrast.

Exit

  • The exit area is not clearly signed.
  • There is step-free level access at the exit.
  • There is a single automatic door.
  • The door opens by sliding.
  • The width of the opening is 90cm.
  • The door has a low colour contrast.
  • There is a second set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 148cm.
  • The doors have a low colour contrast.
  • There is step-free access via a slope as you exit.
  • The slope has a steep gradient.

Supermarket

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • Some aisles did have obstructions at the time of the survey, these included: product bins and product displays.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving, self-closing (pull handle) display cabinets and open top cabinets.
  • The flooring is shiny.
  • There is background noise.
  • There is product, overhead and Dementia-friendly signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available for customers includes: chairs without armrests.
  • Lighting levels vary due to the size of the space.

Self-Service Checkouts

  • The self-service checkout area is located to the right from the store entrance.
  • There is step-free level access to the self-service checkout area.
  • The store has self-service touchscreens for basket and trolley combined shops.
  • Lowered self-service touchscreens are not available.
  • Standard Touchscreens View
    • The self-service checkout surveyed was a basket and trolley shop touchscreen.
    • The height of the touchscreen display ranges from 113cm to 130cm from the floor.
    • The touchscreen has the following accessibility aids: adjustable font size and a Call for Assistance button.
    • The height of the scanner is 90cm.
    • The height of the loading area is 52cm.
    • The height of the packing area is 53cm.
    • The height of the cash payment controls range from 70cm to 80cm from the floor.
    • The card payment machine is at a height of 110cm.
    • The payment machine is portable.
    • Assistance is available at the self-serve checkouts.

Staffed Checkouts

  • The staffed checkout area is located to the right from the store entrance.
  • The store has a payment counter and standard trolley checkouts.
  • There is step-free level access to the staffed checkout area.
  • Payment Counter View
    • The payment counter surveyed is located to the right from the store entrance.
    • Signage is provided for the counter.
    • Signage is clearly visible with high contrasting colours.
    • The height of the counter is 102cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 80cm.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 110cm.
    • The payment machine is portable.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Trolley Checkouts View
    • The trolley checkout surveyed was to the right from the store entrance.
    • Signage is not provided for the trolley checkouts.
    • Signage is not clearly visible.
    • The height of the loading area is 91cm.
    • The height of the packing area is 91cm.
    • The card payment machine is at a height of 115cm.
    • The payment machine is portable.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Right Hand Transfer)

  • Location View
    • The toilet surveyed is located ahead from the store entrance.
    • The distance from the store entrance is 8m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow openings.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial, written text and 'Not All Disabilities Are Visible' signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 84cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 150cm (width) x 278cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 73cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 117cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 76cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a low colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 113cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low colour contrast.
    • The hand dryer is 110cm from the floor.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 86cm.
    • The walls and floor colour contrast varies between low and high.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.