Access Guide
Summary
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Services Available
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- In this store these services are available; Costa Coffee Express and National/Health Lottery.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
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Parking
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- The store has its own parking facilities.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- The nearest bus stop is directly opposite the store and provides direct services to Bolton and Bury.
- For more information on fare and timetable enquiries please click here (opens new tab).
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By Train
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- The nearest train station is Kearsley.
- The nearest railway station is 3.6 miles away and provides direct services to Manchester Victoria, Southport, Wigan Wallgate and Wigan North Western.
- For more information on station details please click here (opens new tab).
- For more information on fare and timetable enquiries please click here (opens new tab).
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By Tram
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- The nearest tram stop is Radcliffe.
- The nearest tram stop is half a mile from the store and provides direct services to Bury and Central Manchester.
- For more information onhttps://tfgm.com/public-transport/tram please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- Customers can obtain assistance by going to any staffed checkout.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (shallow).
- There is a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- The staff canteen has been designated by the store as the place of safety.
Parking
- The store does have its own parking facilities.
- The car park is located Water Street.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
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Parking
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- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
- The entrance to the car park is to the right of the store and is round the back of the building. The car park to the left of the store is owned by the local council and may also be used.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 2 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 462cm.
- The Blue Badge parking bays have a marked zone to one side and the rear.
- The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
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Paying
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- Parking is free (unlimited time).
- Payment signs are not provided.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The entrance is not clearly visible from the car park.
- The route from the car park to the entrance is not clearly signposted.
- Pedestrian walkways are not available in the car park.
- The surface on the approach to the entrance(s) is tarmac.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Approach
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Approach
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- The surface of the approach is tarmac.
- There is step-free access on the approach.
ATM(s)
- The ATM(s) is/are located to the right of the store entrance.
- The ATM(s) is/are 12m from the store entrance.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 100cm.
- The bollards have a visual identification band.
- The controls/screen heights vary between 80cm and 118cm.
- There is not a lowered ATM available.
Entrance
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Entrance
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- This information is for the entrance located on the corner of the building, to the left of the store frontage.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 145cm.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 144cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 116cm.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
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Signage
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- Overhead aisle signage is not provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located to the right of the store entrance.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are self-service checkout(s) and staffed checkout(s).
- There are four staffed and two self service checkouts.
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 90cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; All staffed checkouts.
- The type of system is a fixed loop.
- Some of the hearing assistance systems are signed.
- Colleagues are not trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); All staffed checkouts.
- The hearing assistance system(s) was/were tested on 12/08/2021.
- The hearing assistance was only working on the leftmost checkout, which was not signed.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 88cm and 131cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.