Access Guide
Petrol Station Summary
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Services Available
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- The following services are available at this petrol station; Costa Coffee Express, Self Service Jet Wash, Car Vac unit, Pay at Pump and Air & Water unit.
Getting Here
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Parking
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- The store has its own parking facilities.
- Additional parking is not available at the petrol station.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- For more information on Ramsgate local bus times and routes please click here (opens new tab).
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By Train
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- The nearest train station is Ramsgate Train Station.
- Via car from Ramsgate train station to the Tesco store-6 min (1.3 mi) via Manston Rd/B2050 Via public transport from Ramsgate train station to the Tesco store-Ramsgate, Station Approach Rd, Ramsgate CT11 7RE. Walk 0.3 mi (6 minutes) Telham Avenue, bus number 34 towards Minnis Bay St John's Avenue. Walk 0.5 mi (11 minutes) Tesco Superstore, Manston Rd, Ramsgate CT12 6NT. Via walking from Ramsgate train station to the Tesco store-19 min (1.0 mi) via Manston Rd/B2050.
- For more information on Ramsgate train station please click here (opens new tab).
- For more information on Southeastern railway travel information please click here (opens new tab).
Parking (Forecourt Parking)
- The store does have its own parking facilities.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is concrete.
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Parking
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- Clearly marked/signposted parent and child parking bays are not available.
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Blue Badge Parking
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- There is not a/are not Blue Badge parking bay(s) available.
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Paying
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- Parking is free (unlimited time).
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The entrance is clearly visible from the car park.
- Pedestrian walkways are not available in the car park.
- The surface on the approach to the entrance(s) is concrete.
Petrol Station Forecourt
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Forecourt and Pumps
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- Colleagues are able to provide assistance at the pumps.
- To get help, sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
- The pumps are clearly signed.
- It is possible to pay at the pump.
- The height of the pump controls/screen is 170cm.
- The height of the fuel pump nozzle slot is 120cm.
- There are not lowered pay at pump screens available.
- The paper towel dispenser(s) is/are at a height of 105cm.
- The disposable glove dispenser(s) is/are at a height of 110cm.
- The height of the tyre pressure pump slot is 95cm.
- The height of the water pump slot is 95cm.
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Out of Hours Payment Counter
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- There is step-free access to the counter.
- The counter is not clearly signed.
- There are no windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- The height of the counter is 106cm.
- There is not a lowered section of the counter.
- There is not a bell to attract attention.
- There is a hearing assistance system at the counter.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Colleagues are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 08/03/2021.
- The hearing assistance system was working at the time of testing.
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Comments
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- The fire extinguishers are moved during the period when customers have to use the out of hours window.
Approach (Store to Petrol Station Foot Access)
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Approach
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- The surface of the approach is stone/concrete tiles and block paving.
- The approach surface is uneven in places.
- There is step-free access on the approach.
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Comments
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- The pathway to the petrol station width goes down to 80cm as shown in photographs 6 and 7.
Entrance (Forecourt Shop Main Entrance)
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Entrance
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- This information is for the entrance located to the front left of the store.
- The entrance area/door is not clearly signed.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are permanently held open.
- The width of the door opening is 95cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
- There is no hand sanitiser at the entrance, however there is one located at the till point.
Shop (Forecourt Shop)
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Access and Circulation
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- There is step-free access throughout.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 130cm.
- There are mats in aisles that might be perceived as holes.
- The lighting levels are good.
- A seat can be made available if required.
- Background music is only played at certain times.
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Checkout Area
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- The checkout(s) is/are located to the right of the main entrance.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are staffed checkout(s).
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Staffed Checkout(s)
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- There are no windows, TVs, glazed screens or mirrors at/behind the standard checkout(s).
- The standard checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 100cm.
- There is not a lowered section at the staffed checkout(s).
- The chip & pin card machines are accessible from the standard checkout(s).
- There is a hearing assistance system at the staffed checkout(s).
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Colleagues are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 08/03/2021.
- The hearing assistance system was not working at the time of testing.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.
Parent and Baby Room
- There is not a parent and baby room.