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Tesco Ramsgate Manston Superstore Petrol Station

Manston Road, Ramsgate, Kent, CT12 6NT

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Access Guide

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Petrol Station Summary

  • Services Available View
    • The following services are available at this petrol station; Costa Coffee Express, Self Service Jet Wash, Car Vac unit, Pay at Pump and Air & Water unit.

Getting Here

Parking (Forecourt Parking)

  • The store does have its own parking facilities.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is concrete.
  • Parking View
    • Clearly marked/signposted parent and child parking bays are not available.
  • Blue Badge Parking View
    • There is not a/are not Blue Badge parking bay(s) available.
  • Paying View
    • Parking is free (unlimited time).
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The entrance is clearly visible from the car park.
    • Pedestrian walkways are not available in the car park.
    • The surface on the approach to the entrance(s) is concrete.

Petrol Station Forecourt

  • Forecourt and Pumps View
    • Colleagues are able to provide assistance at the pumps.
    • To get help, sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
    • The pumps are clearly signed.
    • It is possible to pay at the pump.
    • The height of the pump controls/screen is 170cm.
    • The height of the fuel pump nozzle slot is 120cm.
    • There are not lowered pay at pump screens available.
    • The paper towel dispenser(s) is/are at a height of 105cm.
    • The disposable glove dispenser(s) is/are at a height of 110cm.
    • The height of the tyre pressure pump slot is 95cm.
    • The height of the water pump slot is 95cm.
  • Out of Hours Payment Counter View
    • There is step-free access to the counter.
    • The counter is not clearly signed.
    • There are no windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • The height of the counter is 106cm.
    • There is not a lowered section of the counter.
    • There is not a bell to attract attention.
    • There is a hearing assistance system at the counter.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Colleagues are not trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 08/03/2021.
    • The hearing assistance system was working at the time of testing.
  • Comments View
    • The fire extinguishers are moved during the period when customers have to use the out of hours window.

Approach (Store to Petrol Station Foot Access)

  • Approach View
    • The surface of the approach is stone/concrete tiles and block paving.
    • The approach surface is uneven in places.
    • There is step-free access on the approach.
  • Comments View
    • The pathway to the petrol station width goes down to 80cm as shown in photographs 6 and 7.

Entrance (Forecourt Shop Main Entrance)

  • Entrance View
    • This information is for the entrance located to the front left of the store.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 95cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
    • There is no hand sanitiser at the entrance, however there is one located at the till point.

Shop (Forecourt Shop)

  • Access and Circulation View
    • There is step-free access throughout.
    • The majority of aisle widths are not 150cm+.
    • The minimum aisle width is 130cm.
    • There are mats in aisles that might be perceived as holes.
    • The lighting levels are good.
    • A seat can be made available if required.
    • Background music is only played at certain times.
  • Checkout Area View
    • The checkout(s) is/are located to the right of the main entrance.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are not clearly signed.
    • The lighting levels at the checkout(s) are good.
    • There is a/are staffed checkout(s).
  • Staffed Checkout(s) View
    • There are no windows, TVs, glazed screens or mirrors at/behind the standard checkout(s).
    • The standard checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 100cm.
    • There is not a lowered section at the staffed checkout(s).
    • The chip & pin card machines are accessible from the standard checkout(s).
    • There is a hearing assistance system at the staffed checkout(s).
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Colleagues are not trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 08/03/2021.
    • The hearing assistance system was not working at the time of testing.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.

Parent and Baby Room

  • There is not a parent and baby room.