You are on Summary. Skip to the next section.

Summary

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• Services Available View
  • In this store these services are available; National/Health Lottery.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store does not have its own parking facilities.
• By Bus View
  • There is not a bus stop within 150 metres of the store entrance.
  • Victoria Dock Road stop /custom house station. (stop D) towards Plaistow. the following busses alight here: 147 and 241.
  • For more information on bus times please click here (opens new tab).
• By DLR View
  • The nearest DLR station is Royal Victoria Station.
  • The store is a minutes walk from the station via Seagull Lane and onto Western Gateway, the store is on the right as you come onto Western Gateway.
  • For more information on the DLR please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• For assistance customers can speak to a colleague around the store of ask for help at the tills.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is not a seat/chair available within the store.
• There is a defibrillator in store.
• There is not a water bowl available for assistance dogs.
• There is not a Tesco Collect+ service in the store.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Public Parking. Skip to the next section.

Public Parking

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• On Street Standard Parking View
  • Standard on street parking is available.
  • The standard on street parking is located on Western Gateway.
  • There is free 20 minute parking allowed. Signage is provided in areas you are allowed to park in.
• Public Car Park View
  • There is not a car park for public use within approximately 200m (219yd).

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located to the right of the store .
• The ATM(s) is/are 9m from the main entrance.
• The height of the ATM(s) controls/screens is 130cm.
• There is not a lowered ATM available.

You are on Entrance. Skip to the next section.

Entrance

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• Entrance View
  • This information is for the entrance located at the front of the store.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Tesco express'.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 161cm.
  • There are security pillars at the entrance doors.
  • The minimum width between the security pillars is 156cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 124cm.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are 150cm+.
  • The minimum aisle width is 145cm.
  • The lighting levels are good.
  • Resting/seating areas are not available in this store.
  • A seat cannot be made available if required.
  • There is no background music in this store.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is provided.
  • Dementia friendly signage is at the checkout area.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located to the right as you enter the store.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are self-service checkout(s) and basket only checkout(s).
• Basket Only Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the basket only checkout(s).
  • The basket only checkout(s) is/are placed in front of a plain background.
  • The height of the basket only checkout(s) is/are 95cm.
  • There is not a lowered section at the basket only checkout(s) .
  • The chip & pin card machines are accessible from the basket only checkout(s).
  • There is a/are hearing assistance system(s) at the basket only checkout(s).
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is/are signed.
  • Colleagues are trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance system(s) was/were tested on 12/05/2021.
  • The hearing assistance system(s) was/were working at the time of testing.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 85cm and 142cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.