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Tesco Sanderstead Express

5-9 Station Approach, Standerstead, London, CR2 0PL

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Access Guide

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Summary

Getting Here

Getting Help and Assistance

  • There is a colleague available for help and assistance.
  • For help and assistance please go to the checkouts or approach a colleague around the store or at the entrance.
  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
  • There is not a colleague trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • There is a seat/chair available within the store.
  • There is not a defibrillator in store.
  • There is not a water bowl available for assistance dogs.
  • There is not a Tesco Grocery Click+Collect service in the store.
  • There is not a Tesco Collect+ service in the store.
  • There is not a portable hearing assistance system.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

Public Parking

  • On Street Standard Parking View
    • Standard on street parking is available.
    • The standard on street parking is located on Sanderstead Road and Station Approach.
    • Both roads have parking bays and spaces with a maximum stay of one hour.
      The payment machine controls vary in height from 84cm to 127cm and is located near the corner of Station Approach on Sanderstead Road.
      Both areas use this payment machine.
  • Public Car Park View
    • There is a car park for public use within approximately 200m (219yd).
    • The public car park is located on Station Approach.
    • The name of the car park is Sanderstead Station Car Park.
    • There is a/are Blue Badge parking bay(s) available within the car park.
    • There are 2 blue badge bays in the car park.
      The blue badge bays have the marked areas on both sides and at the rear.
      The payment machine control heights vary from 87cm to 118cm.
      There is no dropped kerb to the machine which is located a further 50m into the car park from the blue badge bays.
      There is a height restriction barrier (2.1m).
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).
  • Comments View
    • Sanderstead Road Pay and Display Car Park is within 40 metres of the store on the opposite side of Sanderstead Road.
    • There is no pedestrian crossing directly from the car park towards the store.
    • The car park payment machine controls vary from 86cm to 127cm and has step-free access.
    • There is a height restriction barrier (2.1m).

Approach

  • Approach View
    • The surface of the approach is tarmac.
    • The approach surface is uneven in places.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient.
    • There is not a level landing at the top of the ramp/slope.

Entrance

  • Entrance View
    • This information is for the entrance located at the front of the store on Station Approach.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'TESCO express'.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 136cm.
    • There are security pillars at the entrance doors.
    • The security pillars do contrast visually with the flooring.
    • The minimum width between the security pillars is 126cm.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 119cm.
    • The hand sanitiser is on the right as you enter the store.

Getting Around

  • Access and Circulation View
    • There is step-free access throughout the store.
    • The majority of aisle widths are not 150cm+.
    • The minimum aisle width is 75cm.
    • Some aisles are obstructed by pillars, product bins and boxes.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.
    • Resting/seating areas are not available in this store.
    • A seat can be made available if required.
    • Background music is only played at certain times.
    • Music is played during the Christmas period.
  • Signage View
    • Overhead aisle signage is provided.
    • The colour, design and typeface of signs is consistent throughout the store.
    • Dementia friendly signage is not provided.
    • There is signage in the refrigerated and fresh produce sections.

Checkouts

  • Checkout Area View
    • The checkout(s) is/are located on the right as you enter the store.
    • There is step-free access to the checkout(s).
    • There is not a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are not clearly signed.
    • The lighting levels at the checkout(s) are good.
    • There is a/are self-service checkout(s) and staffed checkout(s).
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
    • The staffed checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 91cm.
    • There is a lowered section at the staffed checkout(s).
    • The height of the lowered section at the staffed checkout(s) is 70cm.
    • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
    • The chip & pin card machines are accessible from the staffed checkout(s).
    • There is a/are hearing assistance system(s) at the staffed checkout(s).
    • The following staffed checkout(s) have a hearing assistance system; the checkout on the left.
    • The type of system is a fixed loop.
    • The hearing assistance system(s) is/are signed.
    • Colleagues are not trained to use the hearing assistance system(s).
    • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
    • The hearing assistance systems were tested at the following staffed checkout(s); the checkout on the left.
    • The hearing assistance system(s) was/were tested on 30/06/2021.
    • The hearing assistance system(s) was/were working at the time of testing.
  • Self-Service Checkout(s) View
    • The controls/screen heights for the self-service checkout(s) vary between 110cm and 149cm.
    • The chip & pin card machines are accessible from the self-service checkout(s).
    • Colleagues can provide assistance with using the self-service checkout(s).

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.