You are on Express with Petrol Station Summary. Skip to the next section.

Express with Petrol Station Summary

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• Services Available View
  • Other services available include; Car Vac unit, National/Health Lottery, a petrol station, Air & Water unit, Drive Thru Car Wash and Costa Coffee Express.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store has its own parking facilities.
• By Bus View
  • There is not a bus stop within 150 metres of the store entrance.
  • The nearest bus stop is approximately 160m away on Wickham Road with direct links to Thornton Heath High Street and Waddon.
  • For more information on TFL Buses please click here (opens new tab).
• By Train View
  • The nearest train station is West Wickham.
  • West Wickham Station is approximately 1.1 miles away from the store with direct links to London Cannon Street, London Charing Cross and Hayes.
  • For more information on West Wickham Station please click here (opens new tab).
  • For more information on timetables please click here (opens new tab).
• By Tram View
  • The nearest tram stop is Arena.
  • Arena Tram Stop is approximately 1.9 miles from the store with direct links to Beckenham Junction, Elmers End and Wimbledon.
  • For more information onhttps://tfl.gov.uk/tram/stop/940GZZCRARA/arena-tram-stop please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• To get assistance please speak to a colleague at the checkout.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• The types of trolley available at this store include; standard (large) and standard (shallow).
• There is not a water bowl available for assistance dogs.
• There is not a Tesco Grocery Click+Collect service in the store.
• There is not a Tesco Collect+ service in the store.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Parking. Skip to the next section.

Parking

• The store does have its own parking facilities.
• The car park is located off Wickham Road.
• The car park type is open air/surface.
• The car park does not have a height restriction barrier.

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• Parking View
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
  • The car park surface is a mixture of concrete and tarmac.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 1 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 275cm x 465cm.
  • The Blue Badge parking bays have a marked zone to one side and the rear.
  • The marked zones around the Blue Badge parking bays have not got at least the recommended width of 120cm.
  • The marked zones were 56cm wide at the side and 115cm wide at the rear.
• Paying View
  • Parking is free for up to 30 minutes.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The entrance is clearly visible from the car park.
  • Pedestrian walkways are not available in the car park.
  • The surface on the approach to the entrance(s) is concrete.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Petrol Station Forecourt. Skip to the next section.

Petrol Station Forecourt

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• Forecourt and Pumps View
  • Colleagues are not able to provide assistance at the pumps.
  • The pumps are clearly signed.
  • It is not possible to pay at the pump.
  • The height of the fuel pump nozzle slot is 99cm.
  • The paper towel dispenser(s) is/are at a height of 98cm.
  • The tyre pressure machine control heights vary between 138cm and 142cm.
  • The height of the tyre pressure pump slot is 108cm.
  • The height of the water pump slot is 108cm.
  • The vacuum and fragrance machine controls vary from 104cm to 149cm in height with the grab point for the vacuum at 129cm.
    The car wash controls vary from 85cm to 148cm.

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The approach surface is uneven in places.
  • The surface on the approach in tarmac and concrete.
  • There is step-free access on the approach.

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located to the right as you face the store.
• The ATM(s) is/are 8m from the entrance.
• There are bollards on the approach to the ATM(s).
• The height of the bollard(s) is 108cm.
• The bollards contrast visually with the paving.
• The minimum width between the bollards is 120cm.
• The controls/screen heights vary between 88cm and 116cm.
• There is not a lowered ATM available.

You are on Entrance. Skip to the next section.

Entrance

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• Entrance View
  • This information is for the entrance located at the front centre of the store.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'TESCO express'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 134cm.
  • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
  • There are security pillars at the entrance doors.
  • The security pillars do contrast visually with the flooring.
  • The minimum width between the security pillars is 133cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 118cm.
  • The hand sanitisers are straight ahead as you enter.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are not 150cm+.
  • The minimum aisle width is 65cm.
  • Most aisles are around 100-130cm with some over 150cm in width.
    There are some areas that narrow to 65cm and 85cm where the hand sanitiser station is located.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • Resting/seating areas are not available in this store.
  • A seat can be made available if required.
  • Background music is only played at certain times.
  • Background music is played during the Christmas period.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is not provided.
  • Signage is mainly over refrigerated sections.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located to the right after you enter.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are not clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are staffed checkout(s).
  • The aisle width to access to checkouts is 120cm.
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 92cm.
  • There is a lowered section at the staffed checkout(s).
  • The height of the lowered section at the staffed checkout(s) is 71cm.
  • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; third checkout from the left.
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is not/are not signed.
  • Colleagues are not trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were not tested at the time of the survey.
  • The knee recesses at the lowered section of the checkouts were filled with boxes at the time of survey.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.