Access Guide
Summary
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Services Available
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- In this store these services are available; National/Health Lottery and Krispy Kreme.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
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Parking
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- The store does not have its own parking facilities.
- The store is located on the south side of Edinburgh Old Town on the A7 South Bridge.
There is no parking on South Bridge.
There is pay and display on-street parking in side streets near the store off South Bridge.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- There are local bus services that serve South Bridge.
South Bridge bus stop is served by bus services 7, 31, 37,N31 and N37, operated by Lothian buses. - For more information on Lothian buses in the Edinburgh area please click here (opens new tab).
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By Train
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- The nearest train station is Edinburgh.
- Edinburgh is the main station with local and national train services. It is located approximately 600m (0.4 miles) north of the store in the centre of the city.
Edinburgh Station is fully accessible to platforms, booking offices and ticket machines and ramps are available to board trains. - For more information on services and facilities at Edinburgh Station please click here (opens new tab).
- For more information on local and national train services to Edinburgh please click here (opens new tab).
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By Tram
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- The nearest tram stop is York Place.
- The Edinburgh tram service runs east-west to the city centre from the airport.
The nearest stop to the store is Princes Street, approximately 1.1km (0.7 miles) north of the store on Princes Street. - For more information onhttps://edinburghtrams.com please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- To get assistance please speak to a colleague at the checkout.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (shallow).
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- Wheeled baskets and standard wired baskets are also available.
The defibrillator may be found opposite the checkouts in the second aisle.
Public Parking
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On Street Standard Parking
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- Standard on street parking is available.
- The standard on street parking is located on Chambers Street and Drummond Street.
- Parking is pay and display with a maximum stay of 4 hours.
Parking for Blue Badge holders is parking free of charge and without time limit at on-street pay and display spaces.
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Public Car Park
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- There is not a car park for public use within approximately 200m (219yd).
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Approach (South Bridge)
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Approach
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- The surface of the approach is stone/concrete tiles.
- The approach surface is uneven in places.
- There is step-free access on the approach.
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Comments
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- Photographs 1 and 2 show the approach from the north.
- Photographs 3 and 4 show the approach from the south.
ATM(s)
- The ATM(s) is/are located to the right as you face the store.
- The ATM(s) is/are 5m from the store entrance.
- The controls/screen heights vary between 93cm and 100cm.
- There is not a lowered ATM available.
Entrance (Store Entrance)
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Entrance
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- This information is for the entrance located at the front of the store on South Bridge.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 149cm.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 153cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 118cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- There are product displays and promotions at the ends of aisles.
There are columns / walls marked by grey protective identification strips that reduce aisle widths. - There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located to the right as you enter the store.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are moderate to good.
- There is a/are staffed checkout(s) and self-service checkout(s).
- Standard Checkouts are seen in photographs 4 and 5.
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 91cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 71cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 2 (middle) and 3 (left).
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); 2 and 3.
- The hearing assistance system(s) was/were tested on 31/03/2021.
- The hearing assistance system(s) was/were working at the time of testing.
- The hearing assistance system on both checkouts were working.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 90cm and 160cm.
- The chip & pin card machines are not accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
- Lower self-service checkouts have controls between 90 and 130cm (photographs 6 to 8).
Higher self-service checkouts have controls between 110 and 160cm (photographs 9 to 10).
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.