Access Guide
Summary
-
Services Available
View
- In this store these services are available; National/Health Lottery and Krispy Kreme.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
-
Parking
View
- The store does not have its own parking facilities.
-
By Bus
View
- There is a bus stop within 150 metres of the store entrance.
- The bus stops are located within 30 metres of the store on Gloucester Road.
The TFL bus on this route is the 49 with services towards White City and Clapham Junction. - For more information on TFL Buses please click here (opens new tab).
-
By Train
View
- The nearest train station is West brompton.
- West Brompton Overground Station is approximately 0.9 miles (18-20 minute walk) from the store.
The station has direct links to Stratford and Clapham Junction. - For more information on TFL Overground please click here (opens new tab).
- For more information on West Brompton station facilities and train times please click here (opens new tab).
-
By Underground
View
- The nearest underground station is Gloucester Road.
- Gloucester Road Underground station is approximately 30 metres (1 minute walk) from the store.
The station is on the Circle, District and Piccadilly lines. - For more information on TFL Underground please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- For assistance, please approach any member of staff on the shop floor or ask at the checkouts.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Public Parking
-
On Street Standard Parking
View
- Standard on street parking is available.
- The standard on street parking is located on Courtfield Road.
- Local on-street parking is payable by calling PayByPhone or by using their app.
-
Public Car Park
View
- There is a car park for public use within approximately 200m (219yd).
- The public car park is located on Courtfield Road.
- The name of the car park is Park Bee - Holiday Inn.
- There is not a/are not Blue Badge parking bay(s) available within the car park.
-
Drop-off Point(s)
View
- There is not a/are not clearly marked drop-off point(s).
- Additional Public Parking Information View
ATM(s)
- The ATM(s) is/are located to the left of the entrance.
- The ATM(s) is/are 9m from the entrance.
- The controls/screen heights vary between 88cm and 118cm.
- There is not a lowered ATM available.
- There is an audio option for customers with a visual impairment.
Entrance
-
Entrance
View
- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 138cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 123cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 117cm.
-
Ramp/Slope
View
- The ramp/slope is located to the right after the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a/are not handrail(s) at the ramp.
- The lighting levels at the ramp/slope are good.
Getting Around
-
Access and Circulation
View
- There is step-free access throughout the store.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 100cm.
- Some aisles are obstructed by pillars.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
-
Signage
View
- Overhead aisle signage is not provided.
Checkouts
-
Checkout Area
View
- The checkout(s) is/are located to the left as you enter the store.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are moderate to good.
- There is a/are self-service checkout(s) and staffed checkout(s).
-
Staffed Checkout(s)
View
- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 91cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; checkouts 1 and 2.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); checkouts 1 and 2.
- The hearing assistance system(s) was/were tested on 08/06/2021.
- The hearing assistance system(s) was/were not working at the time of testing.
-
Self-Service Checkout(s)
View
- The controls/screen heights for the self-service checkout(s) vary between 86cm and 130cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.
Exit
-
Exit
View
- This information is for the exit located to the right, past the checkouts.
- The exit area/door is not clearly signed internally.
- There is stepped access at this exit.
- There is a canopy or recess which provides weather protection at this exit.
- The exit door(s) does/do contrast visually with its immediate surroundings.
- The door(s) open(s) automatically (away from you).
- The automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 90cm from floor level.
- The door(s) is/are single width.
- The width of the door opening is 97cm.
-
Step(s)
View
- The step(s) is/are located beyond the exit.
- There is/are 1 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 23cm.
- There is not a/are not handrail(s) at the step(s).
-
Comments
View
- Customers unable to manage the steep step beyond the exit, can exit via the main entrance.