You are on Summary. Skip to the next section.

Summary

• Tesco South Norwood Express link (new tab) - click here.

Collapse all Expand all

• Services Available View
  • In this store these services are available; National/Health Lottery.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

Collapse all Expand all

• Parking View
  • The store does not have its own parking facilities.
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • The nearest bus stop is 128 metres away on Portland Road (A215).
    This stop has direct links to Croydon, South Croydon and New Addlington.
  • For more information on TFL Buses please click here (opens new tab).
• By Train View
  • The nearest train station is Norwood Junction.
  • Norwood Junction station is 0.6 miles away from the store.
    This station has direct links to London Bridge, London Victoria, West Croydon, East Croydon, Epsom, Highbury & Islington and Bedford.
  • For more information on National Rail Enquiries please click here (opens new tab).
  • For more information on Thameslink Railway please click here (opens new tab).
• By Tram View
  • The nearest tram stop is Woodside.
  • Woodside tram stop is approximately 0.5 miles from the store.
    This stop has direct links to Elmers End, Beckenham Junction and Wimbledon.
  • For more information on TFL Trams please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• For help and assistance please go to the checkouts or approach a colleague around the store.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• There is not a water bowl available for assistance dogs.
• There is not a Tesco Grocery Click+Collect service in the store.
• There is not a Tesco Collect+ service in the store.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Public Parking. Skip to the next section.

Public Parking

Collapse all Expand all

• On Street Blue Badge Parking View
  • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
  • The on street Blue Badge parking bay(s) is/are located on Sandown Road and Watcombe Road (one-way so accessed via Sandown Road).
  • The dimensions of the on street Blue Badge parking bay(s) surveyed are 200cm x 550cm (6ft 7in x 18ft 1in).
  • The dimensions of the on street Blue Badge parking bays vary in size.
  • There are not parking charges for the on street Blue Badge parking bay(s).
  • Parking is free for Blue Badge holders.
  • There is one disabled bay on Sandown Road 86 metres away from the store that measures 190cm by 570cm.
    Watcombe Road has three disabled bays, the closest being 30 metres from the store.
    The bays vary from 190cm by 550cm at the nearest, to 200cm by 620cm at the furthest from the store.
    To access to store from the bays the road needs to be crossed and so assistance may be needed.
• On Street Standard Parking View
  • Standard on street parking is available.
  • The standard on street parking is located on Portland Road.
  • Outside the store there are various standard parking bays.
    The signage for payment is not clearly visible on the store's side of the road.
    There are no dropped kerbs near the store from the parking bays outside.
    The payment machine controls vary from 86cm 128cm.
    The maximum stay is 1 hour.
• Public Car Park View
  • There is not a car park for public use within approximately 200m (219yd).
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Approach. Skip to the next section.

Approach

Collapse all Expand all

• Approach View
  • The surface of the approach is tarmac.
  • The approach surface is uneven in places.
  • There are bollards on the approach.
  • The bollards do not contrast visually with the paving.
  • There is step-free access on the approach.
  • There are 2 bollards are on the approach from the left-hand side when facing the shop. They are spaced wide enough to not restrict access in between them.

You are on Entrance. Skip to the next section.

Entrance

Collapse all Expand all

• Entrance View
  • This information is for the entrance located at the front of the store, on Portland Road.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'TESCO express'.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 153cm.
  • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
  • There are security pillars at the entrance doors.
  • The security pillars do contrast visually with the flooring.
  • The minimum width between the security pillars is 147cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 119cm.
  • The hand sanitiser and anti-bacterial spray is on the left as you enter the store.

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located to the right of the entrance.
• The ATM(s) is/are 8m from the entrance.
• There are bollards on the approach to the ATM(s).
• The height of the bollard(s) is 91cm.
• The bollards have a visual identification band.
• The minimum width between the bollards is 103cm.
• The controls/screen heights vary between 92cm and 115cm.
• There is not a lowered ATM available.

You are on Getting Around. Skip to the next section.

Getting Around

Collapse all Expand all

• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are not 150cm+.
  • The minimum aisle width is 80cm.
  • Some aisles are obstructed by product bins.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • Resting/seating areas are not available in this store.
  • A seat can be made available if required.
  • Background music is only played at certain times.
  • Music is played during the Christmas period.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is not provided.
  • Overhead signage is provided in the refrigerated and fresh produce sections.

You are on Checkouts. Skip to the next section.

Checkouts

Collapse all Expand all

• Checkout Area View
  • The checkout(s) is/are located on the right as you enter the store.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are staffed checkout(s) and self-service checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 92cm.
  • There is a lowered section at the staffed checkout(s).
  • The height of the lowered section at the staffed checkout(s) is 72cm.
  • There is a clear knee recess beneath the lowered section of the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; 3rd and 4th checkouts from the left.
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is/are signed.
  • Colleagues are not trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); 3rd and 4th checkouts from the left.
  • The hearing assistance system(s) was/were tested on 30/06/2021.
  • The hearing assistance system(s) was/were working at the time of testing.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 110cm and 148cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.