Access Guide
Overview
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Southampton Central Railway Station Car Park.
- View information on Southampton Central Railway Station Car Park (opens new tab).
- The nearest train station is Southampton Central.
- This station has step-free access.
- The nearest bus station is Southampton Coach Station.
- This bus station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- Access throughout may include narrow walkways and moveable physical obstructions.
- There are no toilet facilities.
- Disabled customers can use the staff toilets if needed.
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Checkouts
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- Staffed checkouts available include: payment counters.
- Self-service checkouts available include touchscreens for: trolley or basket (combined) shops.
- Assistance is available at the self-serve checkouts.
- A customer service counter is not available.
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Getting Help and Assistance
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- Seating is not available.
- There is a fixed hearing assistance system.
- There is a water bowl available for assistance dogs.
Parking
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Public Parking
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- There is a public car park located off Blechynden Terrace.
- The name of the car park is Southampton Central Railway Station Car Park.
- Designated Blue Badge parking bays are not available in the car park.
- Electric vehicle charging points are not available in the car park.
ATMs (External)
- There is one ATM.
- The ATM is located to the left side as you face the store.
- The ATM is clearly signed.
- The approach to the ATM has uneven surfaces and pillars.
- This ATM is a Talking ATM.
- Headphones for the ATM cannot be provided.
- This is a cash withdrawal ATM.
- The height of the ATM features vary between 86cm and 127cm.
Entrance
- This entrance is located at the front of the store, off Blechynden Terrace.
- The approach to the entrance has uneven surfaces and bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 157cm.
- The doors have a low colour contrast.
- There are security barriers at the entrance.
- There is a slight slope on the approach to the entrance. The width of the bollards are 144cm.
Supermarket
- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 120cm - 150cm.
- Some aisles did have obstructions at the time of the survey, these included: product bins, product displays, additional stock and advertising boards.
- Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving, self-closing (pull handle) display cabinets, sliding door display cabinets and sliding top cabinets.
- Some flooring is shiny.
- There is background noise.
- There is product and overhead aisle signage.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signage is consistent throughout.
- Lighting levels vary due to there being different types of lights in the space.
Self-Service Checkouts
- The self-service checkout area is located to the far left side as you enter the store.
- There is step-free level access to the self-service checkout area.
- The store has self-service touchscreens for basket and trolley combined shops.
- Lowered self-service touchscreens are not available.
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Standard Touchscreens
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- The self-service checkout surveyed was a basket and trolley shop touchscreen.
- The height of the touchscreen display ranges from 116cm to 138cm from the floor.
- The touchscreen has the following accessibility aids: adjustable font size and a Call for Assistance button.
- The height of the scanner is 105cm.
- The height of the loading area is 44cm.
- The height of the packing area is 73cm.
- The card payment machine is at a height of 103cm.
- The payment machine is at a fixed height.
- Assistance is available at the self-serve checkouts.
Staffed Checkouts
- The staffed checkout area is located to the far left side as you enter the store.
- The store has a payment counter.
- There is step-free level access to the staffed checkout area.
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Payment Counter
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- The payment counter is located to the far left side as you enter the store.
- Signage is not provided for the counter.
- The height of the counter is 91cm.
- There is a lowered section at the counter.
- The height of the lowered section is 70cm.
- The counter has screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 100cm.
- The payment machine is portable.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Lighting levels vary due to the use of large glazed walls.