You are on Summary. Skip to the next section.

Summary

• Tesco Southampton Superstore link (new tab) - click here.

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• Services Available View
  • The following Tesco services are available at this store; a petrol station, a pharmacy, Tesco Mobile shop, electric vehicle charging points, Tesco Grocery Click+Collect services, Scan as you Shop and travel money.
  • In this store these services are available; Costa Coffee, Timpson's, National/Health Lottery, Rug Doctor (Carpet Cleaning), Coin Exchange, Photobooths and Krispy Kreme.
  • For detailed information on the petrol station please click here (new tab).
  • Please click here for the opening times and more specific information on the services available within the store (new tab).
• Facilities Available View
  • The following facilities are available at this store; an accessible toilet, standard toilets and baby changing facilities.

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store has its own parking facilities.
  • Additional parking is not available at the petrol station.
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • The Oakley Road bus stop is located next to the pedestrian access ramp to Tesco car park.
    Services include the 7 Bluestar to Sholing and Southampton City Centre.
  • For more information on Blue Star buses please click here (opens new tab).
• By Train View
  • The nearest train station is Redbridge.
  • Redbridge train station is 1.4 miles away from the store.
    Destinations include Fratton, Romsey, Salisbury and Portsmouth Harbour.
  • For more information on Redbridge station please click here (opens new tab).
  • For more information on National Rail enquiries please click here (opens new tab).
• Comments View
  • The store is located in the Regents Park district, off Tebourba Way (A35), close to the junction with Oakley Road.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• To get assistance please speak to a colleague at the Customer Service counter.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• There is a/are wheelchair(s) and mobility/electric scooter(s) available to borrow.
• To obtain mobility aids please contact a colleague at the Customer Service counter.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• The types of trolley available at this store include; standard (large), standard (shallow), standard (large) with baby seat, wheelchair attachable, adapted with padded seat and adapted with padded seat/headrest.
• There is a water bowl available for assistance dogs.
• There is a Tesco Grocery Click+Collect service in the store.
• Customers can obtain online Tesco Grocery Click+Collect items from the car park collection station.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Parking. Skip to the next section.

Parking

• The store does have its own parking facilities.
• The car park is located off Tebourba Way.
• The car park type is open air/surface.
• The car park does not have a height restriction barrier.
• The car park surface is tarmac.

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• Parking View
  • Clearly marked/signposted parent and child parking bays are available.
  • All parking spaces are provided on a first come first served basis.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 34 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 244cm x 429cm.
  • The Blue Badge parking bays have a marked zone to both sides but not at the rear.
  • The marked zones around the Blue Badge parking bays have not got at least the recommended width of 120cm.
  • The marked zones to the side of the Blue Badge bays are 100cm wide.
  • Some Blue Badge bays only have 1 marked zone to the side (as shown in photograph 2).
• Paying View
  • Parking is free (unlimited time).
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The entrance is clearly visible from the car park.
  • Pedestrian walkways are available in the car park.
  • The surface on the approach to the entrance(s) is tarmac and block paving.
  • There is a pedestrian crossing between the designated Blue Badge parking bays and the entrance.
  • The pedestrian crossing is level (flush) with the Blue Badge parking bays and is level with the approach to the entrance(s).
  • The pedestrian crossing has tactile paving on both sides.
• Drop-off Point(s) View
  • There is a/are clearly marked drop-off point(s).
  • The drop-off point(s) is/are located to the right of the main entrance.
  • The route from the drop-off point(s) to the entrance is accessible to a wheelchair user unaided.
  • There is no tactile paving on dropped kerbs between the drop-off point(s) and the entrance.

You are on Electric Vehicle Charging Points. Skip to the next section.

Electric Vehicle Charging Points

• There is a/are electric vehicle charging point(s) available.
• The provider of the charging point(s) is Pod Point.
• Fast charging is available.
• The electric vehicle charging point(s) is/are located to the far right corner of the car park when facing the store.
• Colleagues are not able to provide assistance with the electric vehicle charging points.
• There is/are 4 electric vehicle charging point(s).
• The electric vehicle charging bay(s) is/are clearly marked.
• The dimensions of the electric vehicle charging bay(s) surveyed are 244cm x 477cm.
• The charging point(s) is/are located to the side as you approach the bay(s).
• The height range of the electric vehicle charging point controls/screen is 120cm to 130cm.
• The height range of the electric vehicle charging point nozzle slot is 97cm to 105cm.
• An app is required to use the charging point(s).
• Payment signs are not provided.
• Payment for charging is made via an app/online.
• For more information and a guide to electric vehicle charging please click here.
• There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.

You are on Approach (Pedestrian Access from Oakley Road to Store Car Park). Skip to the next section.

Approach (Pedestrian Access from Oakley Road to Store Car Park)

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• Approach View
  • The surface of the approach is tarmac and block paving.
  • The approach surface is uneven in places.
  • There are barriers on the approach.
  • The barriers contrast(s) visually with the paving.
  • The minimum width between the barriers is 102cm.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a steep gradient and has handrails on both sides.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have resting areas.
  • The width of the ramp/slope is 120cm (3ft 11in).
  • The ramp/slope does bypass the step(s).
  • There is a trolley barrier at the top of the ramp, as shown in photograph 3.
• Step(s) View
  • There is a/are step(s) on the approach.
  • There is/are 10+ unmarked step(s), with handrails on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a second lower handrail.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The depth of the steps are 29cm.
• Comments View
  • The stairs are on the corner of Oakley Road and Tebourba Way and lead to the far corner of the car park.
    
  • The steep ramp is located behind the Oakley Road bus stop.
    
  • There is a pedestrian crossing at the top of the ramp, which leads to the walkway through the car park.

You are on Approach (From the Car Park to the Store). Skip to the next section.

Approach (From the Car Park to the Store)

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• Approach View
  • The surface of the approach is stone/concrete tiles and block paving.
  • There are bollards on the approach.
  • The height of the bollard(s) is 104cm.
  • The bollards have a visual identification band.
  • The minimum width between the bollards is 175cm.
  • There is step-free access on the approach.
  • There is a slope with a very easy incline.

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located to the left of the store entrance.
• The ATM(s) is/are 10m from the main entrance.
• There are bollards on the approach to the ATM(s).
• The height of the bollard(s) is 96cm.
• The bollards have a visual identification band.
• The minimum width between the bollards is 94cm.
• The controls/screen heights vary between 94cm and 122cm.
• There is not a lowered ATM available.
• There are structural pillars located between the ATMs.

You are on Entrance. Skip to the next section.

Entrance

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• Entrance View
  • This information is for the entrance located at the front of the store, to the right of the foyer.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 149cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 186cm.
  • There are identical sets of doors at either side of the entrance foyer.
  • There are security pillars at the entrance doors.
  • The security pillars do contrast visually with the flooring.
  • The minimum width between the security pillars is 170cm.
  • There are product displays and baskets in the entrance area and foyer.
    There are double width security gates located beyond the entrance.
    The width of the opening between the security gates is 186cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitisers range between 116cm and 127cm.
  • Handheld sanitisers are placed on clearly marked stands.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are 150cm+.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There are mats in aisles that might be perceived as holes.
  • The lighting levels are good.
  • Resting/seating areas are available in this store.
  • Resting/seating areas are located behind the checkouts and at the café.
  • There is a mixture of seating with and without armrests.
  • Background music is played at all times.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is not provided.

You are on Tesco Mobile. Skip to the next section.

Tesco Mobile

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• Tesco Mobile Area View
  • Tesco Mobile is located immediately to the right as you enter the store.
  • Tesco Mobile is approximately 4m from the main entrance.
  • Tesco Mobile is clearly visible from the entrance.
  • There is step-free access to Tesco Mobile.
  • There is a clear unobstructed route to Tesco Mobile.
  • Tesco Mobile is clearly signed.
  • There is flooring in this area which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring in this area which is shiny and could cause issues with glare or look slippery to some people.
  • Resting/seating areas are available in this area.
  • The seats do not have armrests.
  • Background music is played at all times.
  • Lighting levels are good.
• Counter View
  • There are windows, TVs, glazed screens or mirrors at/behind the counter.
  • The counter is placed in front of a plain background.
  • The lighting levels at the counter are good.
  • The height of the counter is 99cm.
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is not staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system at the counter.
• Consultation Desk(s) View
  • Tesco Mobile has 1 consultation desk(s) available.
  • The consultation desk surveyed is 2m from the counter.
  • There is a clear unobstructed route to the consultation desk(s).
  • There is room for a wheelchair user to manoeuvre.
  • The distance between the floor and the underside of the desk(s) is 95cm.
  • There is not sufficient space to write or sign documents on the desk(s).
  • The seats do not have armrests.
  • The seats are tall, 78cm from the floor.

You are on Pharmacy. Skip to the next section.

Pharmacy

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• Pharmacy Area View
  • The Pharmacy is located in the middle of the store, between aisles 6 and 7.
  • The Pharmacy is approximately 25m from the main entrance.
  • Clear signage for the Pharmacy is not visible from the entrance.
  • There is step-free access to the Pharmacy.
  • There is a clear unobstructed route to the Pharmacy.
  • The Pharmacy is clearly signed.
  • Resting/seating areas are available in this area.
  • There are seats with armrests on both sides.
  • Background music is played at all times.
• Counter View
  • There are windows, TVs, glazed screens or mirrors at/behind the counter.
  • The counter is not placed in front of a plain background.
  • The lighting levels at the counter are good.
  • The height of the counter is 110cm.
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is a hearing assistance system at the counter.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Colleagues are not trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 01/11/2021.
  • The hearing assistance system was working at the time of testing.
• Consultation Room(s) View
  • The pharmacy has 1 consultation room(s) available.
  • The consultation room is 4m from the pharmacy counter.
  • The consultation room is clearly signed.
  • There is a clear unobstructed route to the consultation room.
  • There is a/are door(s) leading into the consultation room.
  • There is written signage on or near the door.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The clear door width is 72cm.
  • Through the door marked Consultation Room is a second doorway.
    This is a sliding door with a width of 53cm.
  • There is not room for a wheelchair user to manoeuvre within the consultation room.
  • There are seats with armrests on both sides.
  • Background music is played at all times.
  • Lighting levels are good.
  • The consultation room is not fully enclosed.

You are on Café (Costa). Skip to the next section.

Café (Costa)

• The following information is for the café.
• The café is located to the right as you enter the store.
• There is step-free access to the café.
• Tables cannot be booked in advance.
• There is a counter where food and drink can be ordered.
• Colleagues can bring food and/or drinks to tables.
• Menu types include; picture wall menus.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• Colleagues can read menus to customers if requested.
• The type of food served here is hot drinks and snacks.
• Plastic/takeaway cups are available.
• Adapted cups are not available.
• Adapted cutlery is available.
• Drinking straws are available.
• This area does play background music.
• Background music is played at all times.
• There is a hearing assistance system.
• The system is a fixed loop.
• The hearing assistance system is located at the counter.
• The hearing assistance system is not signed.
• Colleagues are not trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 01/11/2021.
• The hearing loop was working at the time of testing.
• The height of the counter is 103cm.
• The height of the lowered section at the counter is 62cm.
• There is not a clear knee recess beneath the low/lowered section of the counter.
• There is a moveable card machine available for payment.
• The type of flooring in this area is vinyl.
• The lighting levels are moderate to good.
• There is ample room for a wheelchair user to manoeuvre.
• The majority of tables are accessible to wheelchair users.
• The height between the floor and the underside of the lowest dining table is 59cm.
• The distance between the floor and the underside of the highest dining table is 72cm.
• The standard height for the underside of dining tables is 70cm.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests on both sides.
• There are also armchairs and bench seats.
• The type of flooring in this area is tiles and wood.
• There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
• The lighting levels are moderate to good.

You are on Counter (Customer Service). Skip to the next section.

Counter (Customer Service)

• The counter is located immediately to the left as you enter the store.
• The counter is approximately 7m from the main entrance.
• The counter is clearly visible from the entrance.
• There is step-free access to the counter.
• There is a clear unobstructed route to the counter.
• The counter is clearly signed.
• There are windows, TVs, glazed screens or mirrors at/behind the counter.
• The counter is not placed in front of a plain background.
• The lighting levels at the counter are good.
• The height of the counter is 101cm.
• There is not sufficient space to write or sign documents on the counter.
• There is a lowered section of the counter.
• The height of the lowered section at the counter is 76cm.
• There is sufficient space to write or sign documents on the lowered section of the counter.
• There is a clear knee recess beneath the lowered section of the counter.
• The counter is staffed.
• There is a hearing assistance system at the counter.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Colleagues are trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 01/11/2021.
• The hearing assistance system was working at the time of testing.
• Hearing loop signs are hidden by stickers on the COVID screens.

You are on Counter (Travel Money). Skip to the next section.

Counter (Travel Money)

• The counter is located to the left as you enter the store, past the Customer Service counter.
• The counter is approximately 11m from the main entrance.
• The counter is clearly visible from the entrance.
• There is step-free access to the counter.
• There is a clear unobstructed route to the counter.
• The counter is clearly signed.
• There are windows, TVs, glazed screens or mirrors at/behind the counter.
• The counter is not placed in front of a plain background.
• The lighting levels at the counter are moderate to good.
• The height of the counter is 90cm.
• There is not sufficient space to write or sign documents on the counter.
• There is not a lowered section of the counter.
• The counter is staffed.
• There is a hearing assistance system at the counter.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Colleagues are trained to use the hearing assistance system.
• The hearing assistance system was not tested at the time of the survey.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located at the front of the store.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are staffed checkout(s) and self-service checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 92cm.
  • There is not a lowered section at the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; checkouts 4, 6 and 13.
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is/are signed.
  • Colleagues are not trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); checkout 4.
  • The hearing assistance system(s) was/were tested on 01/11/2021.
  • The hearing assistance system(s) was/were working at the time of testing.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 64cm and 130cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).
• Scan as you Shop View
  • The controls/screen heights for the self-service checkout(s) vary between 107cm and 149cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).

You are on Parent and Baby Room. Skip to the next section.

Parent and Baby Room

• There is a parent and baby room.
• The parent and baby room is located to the right as you enter the store, then left just before Costa.
• The parent and baby room is approximately 14m from the main entrance.
• There is step-free access into the parent and baby room.
• A colleague does not need to be notified for use of the room.
• There is pictorial signage on or near the parent and baby room door.
• The baby change table is set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table is 75cm.
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 74cm.
• The wash basin tap type is sensor.
• There is a/are chair(s) in the parent and baby room.
• There is a chair with armrests on both sides.
• There is not a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are good.
• There is a hand dryer available, which is 145cm from the floor.
  There is a wide paper towel dispenser available, which is 38cm above the baby change table.
  At time of survey (01/11/2021), the door lock was broken and couldn't be locked.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the right as you enter the store, then left just before Costa.
  • This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 93cm (3ft 1in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is fair.
• Toilet Features View
  • The dimensions of the accessible toilet are 146cm x 155cm (4ft 9in x 5ft 1in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 90cm (2ft 11in).
  • The transfer space is obstructed by a female sanitary bin and a waste disposal bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a sensor flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is poor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The contrast between the walls and floor is poor.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and nappy/incontinence items bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a wall which acts as a backrest.
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 55cm (1ft 10in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
  • The wash basin tap type is push.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 97cm (3ft 2in).
  • The contrast between the hand dryer and the wall is good.
• Comments View
  • At the time of survey (01/11/2021), the door lock was damaged. The door could be locked, but always showed as engaged from the outside, even when unlocked.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located to the right as you enter the store, then left just before Costa.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 17m from the main entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial signage on or near the toilet door.
  • It was not possible to access the female toilet.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 85cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are low to moderate.