You are on Summary. Skip to the next section.

Summary

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• Services Available View
  • In this store these services are available; National/Health Lottery, Krispy Kreme, Photobooths and Costa Coffee.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store does not have its own parking facilities.
  • The store is located on Market Street in the centre of St Andrews.
    Market Street is one-way west to east outside the store.
    There are Blue Badge bays on Market Street outside the store.
    There are also pay and display standard parking bays on Market Street.
    There is a Fife Council car park (St Mary's Place) approximately 90m from the store with 3 Blue Badge bays. Parking is free for Blue Badge holders.
  • For more information onhttps://www.fife.gov.uk/kb/docs/articles/roads,-travel-and-parking/parking-and-car-parks please click here (opens new tab).
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • Buses stop outside the store on Market Street. The bus stops are served by Stagecoach buses routes 94, 94A, 95, 99A, 99B, 99D and Moffat & Williamson buses route 64.
    Moffat & Williamson local buses routes MD2, MD4, M10, MD11 and MD12 also serve the stop on the A918 Greyfriars Gardens, around the corner from the store.
    For more information on Stagecoach Bus Services please click here (opens new tab)
    For more information on Moffat-Williamson Bus Services please click here (opens new tab).
• By Train View
  • The nearest train station is Leuchars (for St Andrews).
  • Leuchars (for St Andrew's) station train station is located approximately 8.5km (5.3 miles) away and has direct bus connections to St Andrew's town centre.
    This is a Category B station. There are ramps to the island platform.
    The Passenger Assist meeting point is at the Ticket Office.
    The station has an accessible booking office, ticket machines, and a ramp to access trains.
  • For more information on Leuchars (for St Andrew's) station and it's facilities please click here (opens new tab).
  • For more information on local and national train services please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• To get assistance please speak to a colleague at the customer service counter.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is a/are wheelchair(s) available to borrow.
• To obtain mobility aids please contact customer service.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• The types of trolley available at this store include; standard (large) and standard (shallow).
• There is not a water bowl available for assistance dogs.
• There is not a Tesco Grocery Click+Collect service in the store.
• There is a Tesco Collect+ service in the store.
• Tesco Collect+ services for customers are located at the Customer Services counter.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• The defibrillator is located on the front wall to the rear of the checkouts, on the right of the photo booth.

You are on Public Parking. Skip to the next section.

Public Parking

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• On Street Blue Badge Parking View
  • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
  • The on street Blue Badge parking bay(s) is/are located on Market Street.
  • The dimensions of the on street Blue Badge parking bay(s) surveyed are 610cm x 250cm (20ft x 8ft 2in).
  • There are not parking charges for the on street Blue Badge parking bay(s).
  • The Market Street roadway is cobbled.
    Wheelchair users and people with mobility issues may find it difficult when crossing the street.
• On Street Standard Parking View
  • Standard on street parking is available.
  • The standard on street parking is located on Market Street.
  • There is pay and display parking on Market Street.
    There is a maximum stay of 2 hours during the day.
    The Market Street roadway is cobbled.
    Wheelchair users and people with mobility issues may find it difficult when crossing the street.
• Public Car Park View
  • There is a car park for public use within approximately 200m (219yd).
  • The public car park is located on St Mary's Place.
  • The name of the car park is St Mary's Place Short Term Car Park.
  • There is a/are Blue Badge parking bay(s) available within the car park.
  • The are 2 Blue Badge bays in the car park.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).
• Additional Public Parking Information View
  • For more information on public parking please click here (new tab).

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located to the right of the entrance.
• The ATM(s) is/are 15m from the store entrance.
• The controls/screen heights vary between 75cm and 80cm.
• There is not a lowered ATM available.

You are on Entrance (Store Entrance). Skip to the next section.

Entrance (Store Entrance)

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• Entrance View
  • This information is for the entrance located to the front left of the store.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Hello'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 130cm.
  • There are security pillars at the entrance doors.
  • The barriers do contrast visually with the flooring.
  • The minimum width between the security pillars is 192cm.
  • There is a slope with a very easy incline.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are 150cm+.
  • There are pillars with grey identification bands / protectors that reduce the width of some aisles.
    There are procuct bins, displays and promotions at the ends of some aisles that restrict the width.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There are mats in aisles that might be perceived as holes.
  • The lighting levels are moderate to good.
  • Resting/seating areas are available in this store.
  • A seat can be made available if required.
  • Background music is played at all times.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is not provided.
• Comments View
  • There are usually seats with no armrests by the checkout area, however, at the time of survey (March 2021) they has been removed temporarily.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are not clearly signed.
  • The lighting levels at the checkout(s) are moderate to good.
  • There is a/are basket only checkout(s), staffed checkout(s) and self-service checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 95cm.
  • There is not a lowered section at the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; checkout 12.
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is/are signed.
  • Colleagues are trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); checkout 12.
  • The hearing assistance system(s) was/were tested on 23/03/2021.
  • The hearing assistance system(s) was/were not working at the time of testing.
• Basket Only Checkout(s) View
  • There are no windows, TVs, glazed screens or mirrors at/behind the basket only checkout(s).
  • The basket only checkout(s) is not/are not placed in front of a plain background.
  • The height of the basket only checkout(s) is/are 83cm.
  • There is a lowered section at the basket only checkout(s) .
  • The height of the lowered section at the basket only checkout(s) is 73cm.
  • There is not a clear knee recess beneath the lowered section of the basket only checkout(s).
  • The chip & pin card machines are accessible from the basket only checkout(s).
  • There is not a/are not hearing assistance system(s) at the basket only checkout(s).
  • The aisles to the basket only checkouts are 85cm to the right and 90cm to the left as you approach.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 82cm and 135cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).

You are on Counter (Customer Service and Tobacconist). Skip to the next section.

Counter (Customer Service and Tobacconist)

• The counter is located on the left as you enter the store.
• The counter is approximately 10m from the store entrance.
• The counter is clearly visible from the entrance.
• There is step-free access to the counter.
• There is not a clear unobstructed route to the counter.
• The counter is not clearly signed.
• There are windows, TVs, glazed screens or mirrors at/behind the counter.
• The counter is not placed in front of a plain background.
• The lighting levels at the counter are good.
• The height of the counter is 101cm.
• There is sufficient space to write or sign documents on the counter.
• There is not a lowered section of the counter.
• The counter is staffed.
• There is a hearing assistance system at the counter.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Colleagues are trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 23/03/2021.
• The hearing assistance system was working at the time of testing.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.

You are on Exit (Checkout Exit). Skip to the next section.

Exit (Checkout Exit)

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• Exit View
  • This information is for the exit located at the front of the store by the checkout area.
  • The exit area/door is clearly signed internally.
  • This exit is signed with 'EXIT ONLY'.
  • There is step-free access at this exit.
  • There is a canopy or recess which provides weather protection at this exit.
  • There is a dark mat or floor marking at this exit area which may look like a hole to some people.
  • The exit door(s) does not/do not contrast visually with its immediate surroundings.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 162cm.
  • There are security pillars at the exit doors.
  • The security pillars do contrast visually with the flooring.
  • The minimum width between the security pillars is 173cm.
  • There is a slope with a very easy incline.