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Tesco St Katharines Way Express

St Katharines Way, London, E1W 1LE

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Access Guide

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Summary

Getting Here

COVID-19 Information

  • The information in this section was taken in May 2021.
  • There is a traffic light system in place at the entrance/exit.
  • There is not a colleague available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are free standing.
  • The height of the hand sanitiser is 123cm.
  • Hand sanitisers are not available inside the venue.
  • There is just one hand sanitizer station at the entrance.
  • There is not a limited number of customers allowed inside.
  • There is not a one-way system throughout.
  • There is clear signage inside to help with social distancing.
  • There is signage throughout the store to remind people of social distancing.
  • There are protective clear screens located at checkouts/counters.
  • Toilets are not available.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Getting Help and Assistance

  • There is a colleague available for help and assistance.
  • Customers can ask for help from colleagues around the store or at the front till.
  • This store is not part of the Sunflower Lanyard Scheme.
  • There is not a colleague trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • There is not a seat/chair available within the store.
  • There is a defibrillator in store.
  • There is not a water bowl available for assistance dogs.
  • There is not a Tesco Collect+ service in the store.
  • There is not a portable hearing assistance system.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

Public Parking

  • On Street Standard Parking View
    • Standard on street parking is available.
    • The standard on street parking is located on in front of the store on St Katherines way.
    • Limited parking on the small road outside the store, loading no more than a 20 minutes stay.
  • Public Car Park View
    • There is not a car park for public use within approximately 200m (219yd).

ATM(s)

  • The ATM(s) is/are located immediately to the left of the entrance.
  • The ATM(s) is/are 2m from the main entrance.
  • The height of the ATM(s) controls/screens is 108cm.
  • There is not a lowered ATM available.

Approach

  • Approach View
    • The surface of the approach is tiled.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient and has no handrails.
    • There is a level landing at the top of the ramp/slope.
    • The ramp does not have resting areas.
    • The width of the ramp/slope is 122cm (4ft).
    • The start of the ramp is narrow at 122cm, but there is open space towards the top of the ramp.
  • Step(s) View
    • There is a/are step(s) on the approach.
    • There is/are 4 unmarked step(s), with no handrails.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 11cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The depth of the steps are 25cm.
    • There are 4 steps immediately in front of the store and 3 to the left of the store.

Entrance

  • Entrance View
    • This information is for the entrance located at the front of the store.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Tesco express'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 149cm.
    • There are security pillars at the entrance doors.
    • The minimum width between the security pillars is 152cm.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 123cm.

Getting Around

  • Access and Circulation View
    • There is step-free access throughout the store.
    • The majority of aisle widths are 150cm+.
    • The minimum aisle width is 158cm.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.
    • Resting/seating areas are not available in this store.
    • A seat cannot be made available if required.
  • Signage View
    • Overhead aisle signage is provided.
    • The colour, design and typeface of signs is consistent throughout the store.
    • Dementia friendly signage is provided.

Checkouts

  • Checkout Area View
    • The checkout(s) is/are located to the far right of the store.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are clearly signed.
    • The lighting levels at the checkout(s) are good.
    • There is a/are self-service checkout(s) and basket only checkout(s).
  • Basket Only Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the basket only checkout(s).
    • The basket only checkout(s) is not/are not placed in front of a plain background.
    • The height of the basket only checkout(s) is/are 70cm.
    • There is not a lowered section at the basket only checkout(s) .
    • The type of system is a fixed loop.
    • The hearing assistance system(s) is/are signed.
    • Colleagues are trained to use the hearing assistance system(s).
    • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
    • The hearing assistance system(s) was/were tested on 04/05/2021.
    • The hearing assistance system(s) was/were not working at the time of testing.
  • Self-Service Checkout(s) View
    • The controls/screen heights for the self-service checkout(s) vary between 83cm and 141cm.
    • The chip & pin card machines are accessible from the self-service checkout(s).
    • Colleagues can provide assistance with using the self-service checkout(s).

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.