Access Guide
Summary
Getting Here
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Parking
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- The store does not have its own parking facilities.
- There are two on street Blue Badge bay spaces on King Street. There is standard on street parking on King Street.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- The nearest bus stop is located at the rear of the store on Victoria Road. Bus 374 stops here.
- For more information on bus timetables and tickets. please click here (opens new tab).
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By Train
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- The nearest train station is Stanford-le-Hope.
- Stanford-le-Hope station is located off London Road. The station is 175m from the store. Stanford-le-Hope station is served by c2c.
- For more information on timetables and tickets. please click here (opens new tab).
- For more information on Stanford-le-Hope Station please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- Customers can obtain assistance from a member of staff at the checkouts.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (shallow).
- There is a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Public Parking
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On Street Blue Badge Parking
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- The on street Blue Badge parking bay(s) is/are located on King Street.
- The dimensions of the on street Blue Badge parking bay(s) surveyed are 290cm x 475cm (9ft 6in x 15ft 7in).
- The dimensions of the on street Blue Badge parking bays vary in size.
- There are not parking charges for the on street Blue Badge parking bay(s).
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Free parking for Blue Badge holders is for 2 hours only.
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On Street Standard Parking
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- Standard on street parking is available.
- The standard on street parking is located on King Street.
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Public Car Park
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- There is a car park for public use within approximately 200m (219yd).
- The public car park is located on King Street.
- The name of the car park is RCP Parking.
- There is a/are Blue Badge parking bay(s) available within the car park.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
ATM(s)
- The ATM(s) is/are located to the right of the main entrance .
- The ATM(s) is/are 1m from the main entrance.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 97cm.
- The bollards do not contrast visually with.
- The minimum width between the bollards is 137cm.
- The controls/screen heights vary between 86cm and 120cm.
- There is not a lowered ATM available.
Entrance
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Entrance
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- This information is for the entrance located at the front of the store.
- The entrance area/door is not clearly signed.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 109cm.
- There are bollards at the entrance doors.
- The height of the bollard(s) is 97cm.
- The bollards do not contrast visually with the paving.
- The minimum width between the bollards is 137cm.
- The minimum width between the security barriers is 109cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 115cm.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- The minimum aisle width is 121cm.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
- This store does not play background music in public areas.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located ahead as you enter .
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are moderate to good.
- There is a/are staffed checkout(s) and self-service checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 90cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The type of system is a fixed loop.
- Some of the hearing assistance systems are signed.
- Colleagues are not trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were not tested at the time of the survey.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 110cm and 155cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.