Access Guide
Summary
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Services Available
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- In this store these services are available; Costa Coffee Express, Costa Coffee and National/Health Lottery.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
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Parking
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- The store has shared/public parking facilities.
- The store is located west of the city centre in the Stenhouse area, at the junction of Stenhouse Place East and Stenhouse Drive.
The car park is located to the front of the store, accessed from Stenhouse Place East.
There is a Blue Badge bay within the car park.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- Buses stop on the Stenhouse Drive at the Stenhouse Grove stops.
The bus stops are served by Lothian Bus routes 1, 2, 22 and N22. - For more information on local Lothian bus services in Edinburgh please click here (opens new tab).
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By Train
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- The nearest train station is Edinburgh Gateway.
- Edinburgh Gateway Station is served by local and national rail services and is the closest full accessible station to the store.
It is located approximately 4.5km (2.8 miles) west of the store on Glasgow Road.
Edinburgh Gateway is a Category A station. This station has step-free access to both platforms.
The Passenger Assist meeting point is at the Ticket Office. The station has accessible ticket machines and booking office counter and a ramp is available for boarding trains.
Buses 2 and 22 from the South Gyle Centre opposite link directly to the store.
The nearest station to the south-east of the store, Slateford, is not accessible. It is a Category C station, with no step-free access and steps to both platforms. - For more information on services and facilities at Edinburgh Gateway Station please click here (opens new tab).
- For more information on national and local train services please click here (opens new tab).
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By Tram
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- The nearest tram stop is Saughton.
- The Edinburgh tram service runs east-west to the city centre from the Airport.
The nearest stop to the store is Saughton, located on Saughton Road, approximately 950m (0.6 miles) west of the store. - For more information onhttps://edinburghtrams.com please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- To get assistance please speak to a colleague at the checkout.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (shallow).
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Parking
- The store has shared parking facilities.
- The store shares the shopping area's parking facilities.
- The car park is located off Stenhouse Place East.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is concrete.
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Parking
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- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 1 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 490cm.
- The Blue Badge parking bays have a marked zone to both sides and rear.
- The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
- The Blue Badge bay is outside the dental practice, with a dropped kerb adjacent.
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Paying
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- Parking is free (unlimited time).
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is clearly visible from the car park.
- Pedestrian walkways are available in the car park.
- The surface on the approach to the entrance(s) is block paving.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Approach (Entrance)
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Approach
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- The surface of the approach is block paving.
- The approach surface is uneven in places.
- There are bollards on the approach.
- The height of the bollard(s) is 100cm.
- The bollards have a visual identification band.
- The minimum width between the bollards is 120cm.
- There is step-free access on the approach.
- There is a slope with a very easy incline.
ATM(s)
- The ATM(s) is/are located to the right as you face the store.
- The ATM(s) is/are 8m from the entrance.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 100cm.
- The bollards have a visual identification band.
- The minimum width between the bollards is 120cm.
- The height of the ATM(s) controls/screens is 87cm.
- There is not a lowered ATM available.
Entrance
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Entrance
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- This information is for the entrance located at the front right of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 160cm.
- There are security pillars at the entrance doors.
- The barriers do contrast visually with the flooring.
- The minimum width between the security pillars is 146cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 118cm.
- There is a slope with a very easy incline.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 95cm.
- There are product stands, displays and promotions that reduce the width in some aisles.
- The lighting levels are moderate to good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located to the left as you enter the store.
- There is step-free access to the checkout(s).
- There is not a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are staffed checkout(s) and self-service checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 90cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following standard checkout(s) have a hearing assistance system; 2 (middle) and 3 (right).
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); checkouts 2 and 3.
- The hearing assistance system(s) was/were tested on 08/04/2021.
- Both hearing assistance systems were working.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 90cm and 130cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.