Access Guide
Petrol Station Summary
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Services Available
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- The following services are available at this petrol station; Hand Car Wash, Air & Water unit, Pay at Pump, Self Service Jet Wash, Costa Coffee Express and Car Vac unit.
Getting Here
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Parking
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- The store has its own parking facilities.
- Additional parking is available at the petrol station.
- The car park is located to the side of the store, off Lytton Way.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- Stevenage Bus Station is located within walking distance of the store, approximately 500 metres away. There is also a bus stop located on Lytton Way.
- For more information on nearest bus stop please click here (opens new tab).
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By Train
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- The nearest train station is Stevenage .
- Stevenage Station is located off Lytton Way, approximately 300 metres from the store.
- For more information on accessibility at Stevenage Station please click here (opens new tab).
- For more information on Stevenage Station please click here (opens new tab).
Petrol Station Forecourt
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Forecourt and Pumps
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- Colleagues are able to provide assistance at the pumps.
- To get help, sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
- The pumps are clearly signed.
- It is possible to pay at the pump.
- The height range of the pump controls/screen is 135cm to 143cm.
- The height of the fuel pump nozzle slot is 120cm.
- There are not lowered pay at pump screens available.
- The paper towel dispenser(s) is/are at a height of 100cm.
- The disposable glove dispenser(s) is/are at a height of 100cm.
- The tyre pressure machine control heights vary between 127cm and 133cm.
- The height of the tyre pressure pump slot is 90cm.
- The height of the water pump slot is 90cm.
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Out of Hours Payment Counter
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- There is ramped/sloped access to the counter.
- The counter is not clearly signed.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- The height of the counter is 109cm.
- There is not a lowered section of the counter.
- There is not a hearing assistance system at the counter.
- There is a slight slope that leads towards the petrol station.
Parking
- The store does have its own parking facilities.
- The car park is located to the left side of the petrol station .
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
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Parking
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- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
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Blue Badge Parking
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- There is not a/are not Blue Badge parking bay(s) available.
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Paying
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- Parking is free for up to 30 minutes.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located throughout the car park.
- Payment term signs do make it clear if parking charges apply to Blue Badge holders.
- Payment machines are located at the side of the car park.
- There is a payment machine at a convenient height for wheelchair users.
- There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The entrance is clearly visible from the car park.
- Pedestrian walkways are not available in the car park.
- The surface on the approach to the entrance(s) is tarmac.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Entrance
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Entrance
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- This information is for the entrance located to the left of the petrol station.
- The entrance area/door is not clearly signed.
- This entrance is signed with 'Hello'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 94cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
Shop
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Access and Circulation
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- There is step-free access throughout.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 97cm.
- The lighting levels are moderate to good.
- A seat cannot be made available if required.
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Checkout Area
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- The checkout(s) is/are located to the right as you enter the store.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are moderate to good.
- There is a/are staffed checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the standard checkout(s).
- The standard checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 102cm.
- There is not a lowered section at the staffed checkout(s).
- The chip & pin card machines are accessible from the standard checkout(s).
- There is a hearing assistance system at the staffed checkout(s).
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Colleagues are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 17/03/2021.
- The hearing assistance system was not working at the time of testing.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
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Comments
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- There is an accessible toilet located within the main store.
Standard Toilet(s)
- Standard toilet facilities are not available.
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Comments
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- There are standard toilets located within the main store.